JPMorgan Chase & Co. Checking Account Complaints

Review and analysis of over 325 Checking Account complaints against JPMorgan Chase & Co.

JPMorgan Chase & Co. consumers have reported over 325 official complaints related to Checking account. Out of the 325 consumer complaints against JPMorgan Chase & Co., 26% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Checking Account Consumer Complaints


JPMORGAN CHASE & CO. Bank account or service making/receiving payments, sending money

April 21, 2017 - We have a business checking accou nt in Chase. A wire of - dollars was sent to ou r Chase acc ount back to - - . We only get credit of - dollars. Th en Chase ch arge us - dollars wire fee from this - . So - dollars was gone before wire came in our account. Has been talking wit h Chase for 5 months. Chase refused to provide information about how this charge occurred and how it was calculated? No answer why it is not on the service charge list if it is Chase took th e money. By back and forth betwee n Chase a nd the - bank, Chase a dmits that the wir...

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JPMorgan Chase & Co. Bank account or service using a debit or atm card

November 16, 2016 - On -/-/2016, a deposit of $940.00 from my - pension and $110.00 from my - - - pension was deposited into my Chase Bank personal checking account. I stopped at a Chase atm at - - - in -, NY to withdraw $600.00 however the atm was faulty and never distributed the funds. I stood in front of that same atm until the branch opened at - and the Chase representative immediately shut down that very same atm machine. He then called the home office and was advised that the account would be rectified within six ( 6 ) hours. I trusted their word and on -/-/2016, I c...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

November 15, 2016 - On -/-/2016 I went directly into a Chase local branch. I submitted a claim against a merchant who drafted $410.00 from my bank account without authorization. When I went in to the local branch on -, a representative filed a claim on my behalf. She stated to me that I would receive a provisional credit within 24 hours while they investigated the fraud claim. 72 hours after my visit to the branch, I called Chase because I did not see a provisional credit like I was supposed to see. This was the first problem I had with this claim. I spoke with a representative who stated that the case w...

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JPMorgan Chase & Co. Bank account or service making/receiving payments, sending money

November 15, 2016 - I used my Chase Visa Debit card to pay for several purchases in - on -/-/2016. The bank, without my knowledge or consent, charged me exchange rate " fees '' totaling $4.00 for the privilege of using my card outside the country. These fees were both misleading and deceptive as I never agreed to them and would not have used the card had I known in advance. Chase has refused to amend the situation and reverse the charges, stating that they do n't have the " authority '' or ability to give me a credit and told me I should have contacted them prior to my trip so I could turn on a notificatio...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

August 4, 2016 - Identity theft occurred : While I was in - a man with a fake id and fake credit card walk into a chase bank in - and withdrew $5200.00 from one of my bank accounts. I realized this happend and went to a chase back in - the next morning. At that point we filed identity theft with all - credit beuros and also with Chase. The - managers who were in the room with me than showed me a closed caption video of the man in - withdrawing the money. Proving that not only did case not do there job in checking from proper I 'd in the - branch but also showed me hard proof that indeed ...

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JPMorgan Chase & Co. Bank account or service using a debit or atm card

August 4, 2016 - I was married and in a abusive relationship. On -, - of - I was called in court and had my divorce granted getting my divorce degree. I then had to travel out - 2 days later and left my wallet at home. Later on I found out that my ex-husband which was still in the house and had been asked and given some time to move out friendly since our divorce was consensual from both parts. He stole my debit card from my wallet and made deposits and withdraws without my permission or knowledge. Since I was out - and sick - I was not looking at my bank account often. I contacted the bank a...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

August 4, 2016 - I deposited a check using the Chase mobile banking app, on - -, 2016. The app deposited the check twice. I called to make sure everything was okay. They deducted the amount of the check from my account. A few days later, the check bounces due to it obviously having just been deposited. The check was deposited, but I 'm out the amount of the check - Chase took it from me and is not returning it....

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JPMorgan Chase & Co. Bank account or service using a debit or atm card

August 4, 2016 - I went on a leisure trip to - -, - in late - / early -. On - -, I was in need of cash and proceeded to a nearby atm. The bank happened to be -. I tried - different machines at the atm unsuccessfully and just had a friend spot me cash for the night. Upon my return to the United States, I noticed that the - attempted atm transactions had cleared and registered as shopping transactions at a clothing retail store in - -. I had not done any kind of shopping let alone stepped foot in a retail store. I called JP Morgan Chase and filed a fraud complaint on - -...

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JPMorgan Chase & Co. Bank account or service using a debit or atm card

August 3, 2016 - Chase strikes again. My wife and I were at - and tried to reload our - cards with $25.00 through our - apps, her using the main account we have and me using our joint account. We 've been doing this for a year and a half now on these same accounts and same cards - nothing has changed. Well, the app kept giving us an error that the system was not available, so we each tried to load funds 3 times because it sounded like a connection error. We could n't get it to work and finally paid with cash. Right after we leave I check on my Chase app and we each have - PENDING TRANSACTIONS FOR...

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

August 3, 2016 - I opened a Chase Bank Business Account in - -, CA on - -, 2016. The Business name is - -, -. We funded the account with ~ $30000.00 and the check cleared. 5 days after the account was opened I received a letter ( attached ) stating the account was being closed IMMEDIATELY because of " suspicious activity '' " or because we have n't received information that we requested from you. '' No information had ever been requested of me. I contacted my branch who referred me to a - number. I called and attempted to verify what the problem was, but I was told by an employee th...

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

August 2, 2016 - I received a check from my aunt from a family trust account for $7600.00. I opened a new account with Chase Bank with this check. After three days, when these funds had not been posted to my account I had a bank officer contact their office and learned that they were holding the check to confirm that it was valid. I called my aunt, who contacted the - - Bank and confirmed that the check had cleared - -. When I had my local Chase Bank officer forward this info to their main office, they reported that they had tried to contact my aunt with no success. I then instructed the branch m...

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JPMorgan Chase & Co. Bank account or service problems caused by my funds being low

August 2, 2016 - Chase authorized an - payment on -/-/16 for $120.00 as a debit card transaction and there was sufficient dollars in my account at that time. I have the text to prove this. I then had my - check # - for $370.00 clear overnight on Monday -/-/16, so the - charge hit my account officially on Monday -/-/16 and Chase charged me a fee. It 's my understanding that if a debit card transaction is approved there will be no OD fee associated with it. The - charge was put through as a recurring charge, by Chase. We had Chase and - on the phone at the same time and Ch...

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

August 2, 2016 - Chase closed my account over the weekend ( non-business day ) and is holding my funds without explanation. Today, - -, I walked into the branch and they did n't disclose information about the status of my account and I was told that they were n't able to release my funds to me. I always deposit my checks inside the bank and keep a regular balance. I 've never over drafted and I was never charged a fee....

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

August 2, 2016 - In - 2016, I closed my personal checking account with Chase Bank. I was told that my remaining balance would be mailed to my address. 60+ days later, I called customer service to see if Chase could issue me a new check since I figured the old check must have gotten lost in the mail. The representative informed me that there was nothing that they could do to cancel the previous check and reissue another one since they did not keep track of the original check number. When I asked why they did not record the check number, he told me that sometimes they do and sometimes they do n't. Unfortunate...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

August 1, 2016 - -/-/- I discovered unauthorized charges on my bank statement and reported them to Chase and filed a police report. While the fraud began with a single $5.00 charge in -/-/-, there was - charges totaling $1300.00 -/-/- that caught my attention. -/-/- I closed this account and reopened another account with the same bank. Today I followed up with the bank and I was told that even though this unauthorized charge was reported within 60 days of occurring, they were not going conduct an investigation or credit my account because the initial fraud of $5.00 occurred and ...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 29, 2016 - On -, my boyfriend at the time and his business partner, forgery - checks from my personal checking account - for $100000.00 and another - for $10000.00. I Submit my claim to the bank and to the Police Department, I got copy of the transactions, checks withdrawn from my checking account and deposited into another bank one account, proof of claim notarized by the bank and police report, and wait for 18 years, until a couple days ago finally the Executive Office from Chase call me and stated that they can not pay me my claim because of the time. my claim with Chase Bank is - -...

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 29, 2016 - I am a current business customer with Chase bank. I opened my account in 2014. My account is currently FROZEN with NO access to my money. As a small business owner, I 've been building my client base and have conducted mostly smaller transactions. Four weeks ago, I received a very large wire deposit from a client. It was my company 's largest sale to date. After the funds cleared, I attempted to send payments as wire transfers to all my vendors, none of which went through. That is what alerted me to the issue. Chase did not contact me with any fraud alerts. I just stopped having access to the ...

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JPMorgan Chase & Co. Bank account or service making/receiving payments, sending money

July 28, 2016 - We accept debit/credit cards for goods and services. Normally, we process the transaction and settle the batch with Chase Paymentech. The funds are then deposited into our - checking account by Chase Paymentech. We had our bank acct info stolen -/-/-. I immediately closed the - checking account and opened a new - checking account. I changed bank acct info with Chase Paymentech, however it was not actually changed. They kept depositing into our old account. My bank, as a courtesy, transferred the funds into the correct acct for 60 days. All of this was behind the scenes and witho...

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JPMorgan Chase & Co. Bank account or service making/receiving payments, sending money

July 28, 2016 - I bank with Chase and on - -, - I decided to call the claims department to dispute ACH withdrawals on my checking account that I had been paying for over a period of about two years to a company called - - -. This company -, contacted me after an inquiry on a ad that indicated that student loans would be forgiven through an Obama Program for relief on student loans. They gave the impression of representing the Department of Education and I believed they were helping me get debt reduction on student loans and that my payments were going to be as little as - dollars a mon...

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JPMorgan Chase & Co. Bank account or service problems caused by my funds being low

July 28, 2016 - I have been a Chase customer since they grandfathered me in from Bank one. When I first became a customer they started charging me - insufficient funds fee only once I went overdrawn. Then as years passed by they all of a sudden started charging me a fee not only for being overdrawn but for every transaction made unlike before. Then when the banking industry went through the bailout issues and received government inspections and audits and were found to be negligent on these accounts and were made by the us government to refund all bogus fees as such that were applied to every customer and ...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 27, 2016 - The bank said they could not find any record of where I authorized them to refuse any NSF after this consumer law passed. They had to get each depositor to sign yes or No. I said No. At least once since this law passed this bank refunded my fee on a NSF they paid without authorization. I looked in the email for it and apparently they have another policy of deleting emails after 6 months. Prior to this illegal fees theivery, all my emails were available from the day I opened the account. Several Years. Apparently so they could prove that had n't refunded with their own messages. Make them give ...

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JPMorgan Chase & Co. Bank account or service making/receiving payments, sending money

July 25, 2016 - First and foremost i am extremely upset on the decision Chase has given me. My card was stolen from my possession and during this whole month period chase did n't alert me when my card was being used in another state. Approximately 6 to 7 hours. The total that they have used is about - dollars. I contacted the merchants and spoke with multiple managers in which they say that the signature is in a females name on most of the transactions. Lastly, chase does n't want to refund me because of inconsistent information. While most of these transactions happened during my instructing religious cla...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 22, 2016 - On - - around - pm I made a cash deposit to my account in the amount of - my balance was - before the deposit was made and - after the deposit was made. Check - in the amount of - had not been posted to the account yet because if the check posted to the account my balance would have not been - after the - deposit. After the cash deposit was made my direct deposit came in the amount of - around - which brought my account to -. I went to the local atm and withdrawl - which came to - after atm fees. clearly on my receipt it states my avaliable balance ...

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 22, 2016 - I signed up for a Chase Total checking account and used a coupon for a $300.00 sign up promotion after direct deposit. After several months of waiting Chase is refusing to pay out the promotion even though I received several direct deposits from my tenants....

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 21, 2016 - The check I deposited into Chase Bank was cleared and paid to Chase Bank but they have put a hold on the funds for 8 ( eight ) days. It was a transaction between different banks which I both had accounts with. Very puzzling why my funds are not available to me, though Chase Bank has been paid! I 've contacted them by phone and was told to wait till - so they could call - - ( other Bank ) to verify. Still till this day have not gotten funds available to me ... ..Keep getting e-mails from them saying deposit is on Hold! I ca n't go into Chase Bank to make a Cash deposit to cover any po...

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 21, 2016 - there are - issues with my bank account at chase bank. the first is from - 2014 that I want to bring up. I was traveling to - and requested - currency to take with me. I asked about any fees with that the currency transaction and they said " no ''. I asked more than once. later after I received the money I found out they use a lower transaction rate ( a fee in effect that was very high ). I tried multiple times to return the money as I was misled and they said they could not do that. I feel that this was a very misleading practice from chase - saying there was no fee when there rea...

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JPMorgan Chase & Co. Bank account or service using a debit or atm card

July 20, 2016 - On - - 2016, I visited Chase Bank to make a withdrawal of $500.00 from my checking account, when I got into the bank, the ATM machine I used was reading out of service. I was elated when it became available for use as I was at the top of the line and the first customer to use it. I keyed in $500.00 and requested large bills, I received - 's. I again keyed in $500.00 and requested large bills and again I received - 's. I them proceeded to keyed in $400.00 to which I received a receipt which indicated that my transaction was denied. I then checked my account and realized I w...

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JPMorgan Chase & Co. Bank account or service problems caused by my funds being low

July 19, 2016 - Chase has been charging me $34.00 nsf for every transaction i dont have funds for, even when i dont have overdraft protection, and on top of that, the transaction get returned and they charge me another $34.00. so they made $68.00 total per transaction from me for doing nothing for me. they just started doing this this year. before when the transaction is returned, they refund the nsf $34.00 but now instead, they charge another $34.00. Doesnt make sense to just start changing the agreement and rules. the fees has accumulated over couple of hundreds already and i dont have the money t...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 19, 2016 - I work for a - company and while they do direct deposit my pay check my expenses are paid in US funds by check drawn on -. Of note, there were a couple of - branches located in the metro - area until a few years ago. When I deposit them I do have to use a teller. About a year or so back I deposited - that was over $5000.00 and got hit with a large fee which no one in the local bank was aware of. On - -, 2016 I went to deposit - checks which did total over $5000.00 and spoke with bank staff and asked if I needed to do them as separate deposits or what to avoid payin...

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JPMorgan Chase & Co. Bank account or service using a debit or atm card

July 19, 2016 - On - -, 2016, a criminal hacked my account and charged $790.00 to my checking account. I immediately noticed that same day because it put my account in the negative and I got an alert stating that I was in the negative. So, I immediately called Chase Bank and made them aware of the fraudulent activity. They told me to stay calm and that they were going to open a claim for me and that everything was going to be fine. They credited back the $790.00 to my account and told me they were going to investigate. I followed up with them the next day once I saw that they let the charge go throu...

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JPMorgan Chase & Co. Bank account or service problems caused by my funds being low

July 18, 2016 - Insufficient Funds Fee charge too much ......

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 18, 2016 - I have a Chase account which I watch very careful and I cash all of my checks through this bank rather then any of my other bank accounts. I spoke with Chase bank on -/-/-, -/-/-, -/-/-,-/-/- amongst other times. At these times I told them that I had a check with my landlord - -. Several times I was told that it would be documented on my account so that I would have time to put in $ - cents or around that amounts. I woke up on the -/-/- at - and there is was a message on my app that I was charged a $35.00 fee. I am a little concerned this transaction was ...

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JPMorgan Chase & Co. Bank account or service problems caused by my funds being low

July 17, 2016 - On - - of 2016, I was in the process of moving my savings from my Chase Bank account to my fiancee 's bank account. Around that time we were in the midst of moving so we needed the money in order to put a down payment on the apartment and buy necessities. Everything was going fine, until - - of 2016 Chase froze my account causing the - $1500.00 checks to no longer be valid. This resulted in my fiancee 's account being in negative balance for $4000.00 ( late charges were applied at her bank ). I did n't receive no call or email in stating why my account was frozen so I went t...

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JPMorgan Chase & Co. Bank account or service making/receiving payments, sending money

July 17, 2016 - I tried to make an online purchase with my Chase debit card. It was declined 3 times even though I had the funds available. I then made the purchase with a - -, but the next morning the Chase charge went through. I called Chase to cancel the transaction with them, and they have the gal to tell me I need to prove to them I made the purchase on another one of MY accounts in order for them to return MY MONEY to ME. Customer service representative was very rude and yelled at me during my call....

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JPMorgan Chase & Co. Bank account or service using a debit or atm card

July 14, 2016 - Dear Sir or Madam : My name is - - - and I have been a personal and business customer of Chase Bank for over 10 years now. I was also a former customer of - and Washington Mutual before they were taken over by Chase. I am writing to make you aware of a very unfortunate and irresponsible decision made by Chase regarding an unauthorized claim that I submitted in -. EZPass erroneously charged me for transactions that occurred while I was traveling in - 2016. I submitted written payment for these transactions to this company, but it was not for $100.00. I immediately contacte...

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 14, 2016 - I had - deposit accounts with JP Morgan Chase. A Checking and Savings. Upon calling to check my account balance on - -, 2016, I was informed by the telephone representative that after investigation, Chase has decided to terminate our banking relationship and has closed all my accounts. When asked why, they explained that they do n't have to disclose any additional information in regards to the matter. I explained to them that my direct deposits from my employer were scheduled to hit the account the next day. She advised me that all of my cards have been deactivated and that I would ha...

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JPMorgan Chase & Co. Bank account or service making/receiving payments, sending money

July 13, 2016 - I used my online Chase Online bill pay to pay for a service that I purchase bi annually. The money was taken from my account and transferred to a Chase account and their check was sent and mailed to the vendor. The vendor deposited it and per Chase, the check was paid. The vendors Bank , -, claims not to have received the funds even though a cancelled check was produced. Subsequently the vendor invoiced me for the service again. I asked for Chase 's assistance in resolving the dispute and it was referred to their Escalation department. They allegedly did an investigation and only told me wh...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 13, 2016 - On - 2016 I deposited a third party check which was a settlement for my friend - -. Chase requested that she produce ID. on - - we went to the Chase bank in - and all she could provide is a - - ID and they would not accept it. If she had proper ID she would have opened an account. On - - my account was closed at which time since the check cleared I should have received a refund check for the balance. They are hold the funds for approximately 2 months. The payer, her lawyer - - - has called to confirm that she is - - and that she gave permission for ...

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JPMorgan Chase & Co. Bank account or service using a debit or atm card

July 13, 2016 - On - -, 2016, a Chase Mortgage Banker, - - deducted $500.00. from my account before the appraisal was done ( I never scheduled it ). On - -, 2016 I spoke with her and requested my application be withdrawn. She responded by saying ok and that the funds would be back in my account in a couple of days. - - made it 2 weeks so I visited the branch and was informed that the application was approved. That tactic was dirty and underhanded. It had n't been approved when we were sitting in front of her and made the request ; she put the paperwork through anyway disregarding the...

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JPMorgan Chase & Co. Bank account or service using a debit or atm card

July 11, 2016 - i have had bank fraud on my buis. acct. multiple times and chase has all ways replaced my debit card, and never closed my account and opened a new one. i have had several new cards after fraudulent charges. i have reported fraudulent charges and chase has reversed charges, then reversed them out of my acct. i was in a car accident in 2013 .suffering from - issues and not keeping up with my banking. my debit card and account numbers have been used to make charges with out my knowledge or permission ... i do not know if someone stole my mail or i have had my card skimmed and been robbed. chas...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 11, 2016 - I have a joint account with my mom at chase. She passed away last year, so the account was dormant for a while. I received a new card from the bank, and i remembered i have that account. i used it one time to check if it was still active, and it was. on - -, I deposited - checks at a local ATM. the transaction went through. the following day, i went on line to check on it, and could not find the account. I called the bank helpline and was informed that the account was closed. there was no email or letter sent. and that they said they closed it on -/-/-. i called the local bank wh...

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 11, 2016 - I live in New York and pursuant to New York State law, campaign contributions and expenditures for those seeking elective office must generally be reported in detail to the New York State - - -. I attempted last week to open a campaign finance account at Chase for an upcoming local election. I provided registration information in the form of campaign finance forms showing that the candidate had registered with the New York - - - - and taxpayer id information showing that the entity had been registered with IRS. The bank was chosen because the Treasurer personally has acco...

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JPMorgan Chase & Co. Bank account or service making/receiving payments, sending money

July 11, 2016 - I have a business account with Chase. My fiance is a signer on the account and has her own debit card. She deposited a check made payable to her personally into the business account. She received a receipt saying that it may take up to 10 days to clear. I received a letter from Chase and was told over the phone that due to the deposit, my account was restricted and would be closed unless they received certain information from me - specifically wanted to know the phone number associated with the payer 's account. While this seemed unusual, I asked the payer for the phone number associated with...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 8, 2016 - I am a single member LLC. I changed my LLC name slightly, but many of my business fees were still being paid by checks made out to the original name-my name plus LLC ( both the new LLC name & my name our on my business checking acct ). For several years, I never had any trouble depositing these checks to my account, until -, 2016. - - of Chase 's -, IL -, refused to take my deposit, cause of " improper endorsement ''. I had to catch a plane, so I took the deposit back. While our of town, my office staff informed me that their payroll checks were denied. I called Chase & was tol...

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JPMorgan Chase & Co. Bank account or service making/receiving payments, sending money

July 6, 2016 - On -/-/2016 I requested a stop payment to be made for a pending bill of $370.00 which I was told would be handled, and I was charged a $30.00 stop payment fee. On -/-/2016 the charge of $370.00 was then debited from my account. When I called in the the customer service team, I was told by the - rep that the charge was only pending, and would not clear, however, the call was dropped. When I called back in I was told by a - representative that the stop was not completed correctly, as the charge was not an ACH transfer and that it would not be enforced. Upon request I was ...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 5, 2016 - - -, 2016 I went to the JP Morgan Chase Bank and deposited my 401k check into my checking accounting which was my 401k contribution not knowing it had a third party name on the check. The teller never advised me that the check could n't be deposit due to a third party name on the check. Two days later I was advised by Chase bank that the check was placed on hold. I contacted chase immediately they transferred me to the fraud department. I advised them that I had several bills and direct deposits that I needed to get from account. At this time, I had my IRS check, my payroll check automat...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 4, 2016 - - of - a check was deposited at the ATM. -.receipt showed $ -.I called the bank.they said a one time check would b credited.had2wait a few days.-/-/- I got a letter credit was being taken back.I called 2get a understanding.Told everything 's OK.-/-/-, I call checking my debit card.said I was negative $ -.shocked.I called crying.y? Told bank gave2credits. $ - $ -.all day calling crying.bank is right I am wrong.I am a - -.my daughter had the card.if there were2credit she had2spend it.I beg the bankers make arrangements.that was my whole check4my bills.they sa...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 3, 2016 - I had a fraudulent transaction on my checking account. I called Chase the next day about the fraudulent transaction. After two months later, I was told that the claim is denied because the merchant provided that the packages were delivered to an address.I do not know how the theft stole my information online. It was an online transaction and the theft used my name, address and card number to made the purchase. However, the shipping address is not mine. I am living in - and the delivered address is in -. I did not receive any package....

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 3, 2016 - complaint of double standard : I have over - - - of dollars deposited in checking account and got no interest. But Chase bank charged me a late fee of $25.00 for overlooking a payment due date. On top of that it charged me a $9.00 interest. - on $25.00 translated into a rate of interest 40 %. This is abusive and excessive....

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 1, 2016 - I have had various checking accounts and a Mortgage through Chase Bank. Going back many years but also just in the last few days I have been a victim of them generating as many Insufficient Funds fees as possible by processing checks and other transactions not in the order they present to the bank but always, always starting with the largest - first and then in order of descending amounts to charge the greatest number of $34.00 fees. I have also had both a check and a direct deposit occur on the same night several times including once within the past 30 days and on these occasions they li...

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JPMorgan Chase & Co. Bank account or service using a debit or atm card

July 1, 2016 - I filed a dispute about some charges on my debit card with chase bank -/-/2016. the unauthorized transactions were -/-/2016 through -/-/2016. I had contacted the merchant in - 2016 regarding the first transactions and told me they were going to do an investgation. Some more transactions were charged in -/-/- to which i followed up with the merchant about the -/-/- transactions and about the -/-/- transactions, to which they said the had 60 days to resolve the issue and give a refund. At that point I called CHASE BANK ( the issuer ) to get help on this matter, to which t...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

July 1, 2016 - Our checking account was emptied via - fraudulent wire transfers on - -, -. We have not yet received our money back from Chase Bank who is telling us that they have 30 business days to investigate and decide whether to return our funds....

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JPMorgan Chase & Co. Bank account or service making/receiving payments, sending money

June 30, 2016 - - - - - - - - -, WA - Contact Phone : - Alternate Phone : - Email : -- Business Name : Chase bank, -, - by -, -, and - - - Chase Bank - - - landing -, WA - Bus Phone : - - - paycycle by - - mall - - - id # - Transaction date : -/-/- & -/-/- Amount in dispute : - -/-/- I experienced difficulty getting on-line to my Business Banking Account - - - - - Logical Mind # - with -. My Son - - and I drove to - Chase Branch and explained that I was unab...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

June 30, 2016 - On Monday, - - my husband deposited an insurance claim check from our home owner 's insurance company - - in the amount ( approximate ) of $8000.00 via the ATM at our local branch location in - -, T- -. By - the following morning, I received a notification that my account was overdrawn by several thousand dollars. Upon calling the number on the back of my debit card, I was told that the check deposited was missing my signature and the signature of the - party which happened to be Chase bank and it was the bank 's policy to debit my account the amount of the deposit...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

June 30, 2016 - We had Fraud committed against us, by a customer that gave us a fake check, we did not know, of course the check was fake? It was a deposit paid to our business to hold spots for scheduled services. We contacted Chase bank several times while the account was placed on hold and eventually closed by the bank. In contact with Customer Service over the phone and with the Chase Fraud department, we were told to wait seven days and go into a branch and open a new account. We went into the branch, the Customer Service rep, called their ( Chase Fraud Dept. ) and got the permission to open the account...

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 28, 2016 - My name is - -. I have a bank account with JP Morgan Chase bank N.A . I recently submitted - 3-party checks with the allowance of the owner 's of the checks. I was told by Chase bank that I need to get authorization by these - persons either by visiting them the branch or sending authorization letters notarized by US Embassy to one of Chase branch. I got the letters notarized and shipped to Chase bank branch. I spent - usd to get letters notarized and another - to get letters delivered to Chase branch. Otherwise, Chase would close my account and send a check to my mailing add...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

June 28, 2016 - Attention Executive Office : I 've yet to receive a resolution to the issue previously submitted for an ACH withdrawal in the amount of $140.00 which was transferred from my - - - account to my Son 's Chase checking account. I have included proof of the transaction as well as my attempt to resolve this with my financial institution. The original case number is -. Regards, - - -...

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JPMorgan Chase & Co. Bank account or service deposits and withdrawals

June 27, 2016 - I opened the freedom credit card with Chase bank -/-/2014. I used the account once, but my account was compromised - with someone using my account at different points, once in -, -. The freedom credit card was linked to my checking account and Chase withdrew money to cover charges I did not make. They refunded some of the monies, but a portion is outstanding.....

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JPMorgan Chase & Co. Bank account or service using a debit or atm card

June 27, 2016 - Submitted a claim for disputed transaction charge from my debit card with Chase Bank due to an illegal charge from company - for $480.00 on - -, 2016. This ticket company - has violated their charge policy regarding selling of ticket. The ticket price was $800.00, and since - did not accept a " Credit-Card entry '' ticket for - concert, this company charged my debit card $480.00, even though their policy clearly states that they can only charge - % off the ticket price ( - % off $800.00 should be $160.00, instead of $480.00 ). - refused my dispute, and on...

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JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 27, 2016 - I am - - - and a few months ago went to open my first checking account with Chase Bank at - - - -, - AZ -. Everything was going fine. I had not overdrawn my account or did anything that I know of that was wrong. I was in a car accident and received an $8000.00 check from an insurance company, which I deposited into my account. Part of this money was to go back to my parents to pay medical bills and other costs relating to my accident. The bank said there would be a 10 day hold on the check after which I would have access to it. The next day I tried to log on to onl...

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