JPMorgan Chase & Co. Bank Account Or Service Complaint

Checking account Deposits and withdrawals

JPMorgan Chase & Co. Bank account or service department,

Checking account Deposits and withdrawals New York

I opened the freedom credit card with Chase bank -/-/2014. I used the account once, but my account was compromised - with someone using my account at different points, once in -, -. The freedom credit card was linked to my checking account and Chase withdrew money to cover charges I did not make. They refunded some of the monies, but a portion is outstanding..

JPMorgan Chase & Co. customer in New York
Jun 27, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20168/201611/20164/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Deposits and withdrawals1.5%68.1%30.4%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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