Review and analysis of over 194 Checking Account complaints against Union Bank
Union Bank consumers have reported over 194 official complaints related to Checking account. Out of the 194 consumer complaints against Union Bank, 18% were disputed by the consumer (i.e. the consumer was not happy with how Union Bank responded to their complaint) and 99% were processed in a timely manner. 26% of consumer complaints against Union Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Union Bank Bank account or service deposits and withdrawals February 23, 2017 - I put in several request for Documents used in my Claim with MUFG Union Bank, all have not been honored, I 've also been called a " - '' on the phone by Office of The President Officer - -. Under Regulation E guidelines, The Consumer is entitled to all Documents used or relied upon in The Investigation, nowhere in The Regulation does it say unless the Documents are considered internal, it actually uses the word ANY, meaning ALL.... |
Union Bank Bank account or service making/receiving payments, sending money October 8, 2016 - I received a money order for a piece of art. I took it to my bank and they told me the check was good and I would have access the next day. 5 days later they withdrew the money from my account and said the money order was a forgery. I expected my bank in this day and age to know a forgery and let me know before they made the money available to me. The last thing I expected was 5 days later to be told it was a forgery. I had been with this bank for 12 years. It was their responsibility.... |
Union Bank Bank account or service account opening, closing, or management September 18, 2016 - I went into bank to close account upon closing an account I made bank rep aware I had opened another account online. We worked to have payments and outstanding debits taken care of by the open account. A month and a half later the new account and my debit card were no longer active without prior notification to me. After the fact I received a later saying my account was closed due to insufficient funds on the account I went into the bank to close. After working with the original bank rep my account was reopened but no money was returned for those insufficient funds. Debit card also not restore... |
Union Bank Bank account or service account opening, closing, or management July 7, 2016 - ADDITIONAL INFORMATION RE : CFPB COMPLAINT # - Dear Consumer Financial Protection Bureau, Yesterday, -/-/-, I submitted a complaint regarding Union Bank. I wanted to add for your records that I have had - major problems with this bank : 1 ) - - - an unscrupulous debt collector, - -, an attorney in -, -, called me repeatedly at work over a very old credit card debt. In order to stop this harassment at my workplace, I very unwisely agreed to have $ -/month payments taken out of my checking account. The original credit card debt was about $500.00. Sure enou... |
Union Bank Bank account or service account opening, closing, or management July 6, 2016 - Dear Consumer Financial Protection Bureau : I have had an account with Union Bank for almost 16 years. At the time I first opened the account, I was employed full-time. I was laid off during the Great Recession, and, much to my chagrin, have been unemployed for several years. Currently, I help to take care of my mom. Yesterday ( -/-/16 ), at - PDT, I called the Union Bank Customer Service Center, and asked them to please discontinue the mailing of monthly paper bank statements. The employee I spoke with over the phone, -, said, " she could not do that because of the type of account... |
Union Bank Bank account or service deposits and withdrawals June 21, 2016 - I received a e-mail form - - about a Pre-Approved loan for debt consolidation. This e-mail was sign by - - - Loan Officer. The scam or fraud was to get money out of my account or the bank using bad checks. Union Bank - Fraud Management did a - investigation for the bank and fixed the blame on me but the checks went through the bank and they did not put a hold on them plus the bank do not have a system to check for a bad check. The scam was to put checks into my account and for me to return there money through -. The bank close my accounts and I could not pay my bills fo... |
Union Bank Bank account or service deposits and withdrawals May 4, 2016 - On Monday, - -, 2016 at - I submitted a transfer of funds from - - - bank to Union Bank for $5000.00. At - PST I received a confirmation email that this transaction had been processed. This morning at - I accessed my account at Union Bank in order to pay some bills. The $5000.00 transfer was not there. Later in the morning, I checked again, and it was still not there. I called Union Bank and was told by two different people that there had been a " delay in processing deposits and we do n't know when it will be resolved. '' I do n't have access to my $5000.00, and ... |
Union Bank Bank account or service problems caused by my funds being low February 4, 2016 - I have online bill pay through Union Bank. In -, I had - bills to be taken out on - -, totaling $220.00. Because of the holiday on - -, they paid these - bills on -/-/2015, overdrawing my account and then charging me $33.00 for each online payment. ( $130.00 total ) I have my small pension automatically deposited on the - of each month, so my money was not in there on -/-/2015. I phoned them and asked for that $130.00 overdraft fee returned and they said it was not the banks error so they would not return the fee. I said it was the banks error becaus... |
Union Bank Bank account or service deposits and withdrawals February 1, 2016 - 1. The buyer of my properties sent me an e-mail in - 2015, stating that escrow wo n't wire me the money overseas. - in -, CA. I contacted their head office and never got a response. Tried a dozen times, calls and e-mails. Then I called www.unionbank.com and was told that there was " no limit to send money to a registered transfer payee ''. FALSE. $5000.00 is the limit. For weeks, my money has been stuck. I complained to the bank, sharing that I 'm under threat of a margin call. Lost & gt ; $30000.00 and was forced to close the account ... Still, no payment! ... |
Union Bank Bank account or service using a debit or atm card January 30, 2016 - Union Bank continues with Fraud, false Banking Statements, False Alerts and has made contact with Store Merchants along with - and -. Union Bank of - and - - have Violated my Privacy Bank Rights and by giving merchants my " Savings Account Number ''. After making On-Line Payments Union Bank Web-Developers and Programmers made contact to send back payments, by using my " Saving Account number. History will show continued Fraud by Union Bank employees. On-Line payments were made only using my checking account, Debit Bank Card, then Union Bank employees would make contact via phone... |
Union Bank Bank account or service deposits and withdrawals December 8, 2015 - I am a customer at Union Bank California. Was denied services and a check endorsed to me was refused. - the teller had no banking information on me. Did not swipe my card nor ask for ID. He immediately took the check to his manager - who also refused my request to deposit this check endorsed to me. I was DISCRIMINATED against based on my appearance and not account information. After leaving I contacted the branch manager - who then also informed me that his teller did the right thing by denying my check. - stated that if he had taken the check from me, that doing this would put him... |
Union Bank Bank account or service problems caused by my funds being low November 16, 2015 - Last - - at around - in the afternoon i drop by at the Union Bank in - - - - to do deposit of - because i issue a check to my Landlord worth - after a day my Landlord called me and she say, i dont have enought fun so i'lll go back to the bank to check what happen to my monney, i 'm surpriise because the bank is already closed, i 'll go toother bank branch nearby in - - -. - i talk to Vice President - - i said can you pleased verify the - - - '' he answer i can, because the bank is already closed i give you a call when i verify the camera, ... |
Union Bank Bank account or service using a debit or atm card October 5, 2015 - On Saturday, - -, I deposited $40.00 at the ATM -, Union Bank, - Ca -. The ATM returned $20.00 ; I resubmitted the $20.00 Bill again. The ATM malfunction, stated it returned my Deposit ... The ATM asked if I need more Time, I stated no..no response and I stated yes ... My ATM Debit Card was returned to me and then a Transaction Receipt for Hardware Failure and Attempted Deposit of $0.00. I Called Union Bank to file a Claim and received a 15 minute wait, call back. I entered the Branch and the Teller explained that the ATM was not accepting Deposits ... there was not a si... |
Union Bank Bank account or service using a debit or atm card October 3, 2015 - On -/-/- I received a banking alert that my balance was - cents. I found - fraudulent transactions pending for $410.00 and -. I called the bank immediately since I had the card so it had been compromised. The bank told me that they could not do anything until the transactions posted, usually 24hrs. They told me they could see they were fraudulent. The transactions did not post on my account the next day as they said. I called again and told me they could not help me. I asked what was going to happen to the direct payments that were coming through and I was told to put money int... |
Union Bank Bank account or service account opening, closing, or management September 11, 2015 - Union bank reported me to - and ca n't tell me why. ... |
Union Bank Bank account or service making/receiving payments, sending money August 11, 2015 - My card was placed with a temporary hold on - -, 2015, due to suspicious charges. I found out when I tried to use the card for gas, and it was declined. I contacted UBOC at -, and was told I would receive a return call due to volume. I received the call from - at - PT. I explained that the charge from - for $130.00 and - for $130.00 were not mine. I was told that the account would be closed and a new card would be sent to me -, which I would receive on - - or -, 2015, and to call back if the charges post. I called them today as the charges have posted, and ... |
Union Bank Bank account or service using a debit or atm card June 10, 2015 - -/-/- my purse was stolen in the -, they stole my wallet ( debit cards, credit cards, check book, medical cards, - sets of car keys, cash, etc ). I had to close all of my accounts transfer money, deactivate cards, the whole - yards. My main financial institution is Union Bank of CA, I have been banking with them since -/-/-. I can honestly say in addition to my purse getting stolen Union Bank added to my stress with their lack of customer service and concern for me as a customer, and not to mention me still not getting the money that was stolen from my account. I went into t... |
Union Bank Bank account or service deposits and withdrawals April 30, 2015 - Recently, I deposited a check from my - - account to my Union Bank account. The day after funds transfered to Union Bank I noticed my funds were on only partially credited to my checking account. A Union Bank branch manager told me that the partial credit would be on hold for 2 - 3 days after funds transfered in. How many days does Union Bank legally have to hold client funds once the transfer has been credited to thier ledger? ... |
Union Bank Bank account or service account opening, closing, or management April 7, 2015 - I opened a account with Union bank and they put a hold on all my funds and refuse to release them or give me any information on whats going on ... |