Union Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Union Bank Bank account or service department,

Checking account Deposits and withdrawals California

I am a customer at Union Bank California. Was denied services and a check endorsed to me was refused. - the teller had no banking information on me. Did not swipe my card nor ask for ID. He immediately took the check to his manager - who also refused my request to deposit this check endorsed to me. I was DISCRIMINATED against based on my appearance and not account information. After leaving I contacted the branch manager - who then also informed me that his teller did the right thing by denying my check. - stated that if he had taken the check from me, that doing this would put him at risk insinuating the check may be bad, or fraud may be involved. I was not only insulted but also humiliated.

Union Bank customer in California
Dec 08, 2015

* Source: CFPB Complaint Database

Union Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Union BankComplaint HistoryComplaints3/20124/20125/20127/20128/20129/201210/201212/20121/20135/20136/20137/20138/20139/201310/201311/20132/20144/20145/20146/20147/20148/201411/201412/20141/20152/20153/20154/20157/20158/201512/20152/20165/20166/20167/20162/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Union BankDeposits and withdrawals3.0%77.6%10.4%1.5%4.5%3.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints