Union Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Union Bank Bank account or service department,

Checking account Deposits and withdrawals California

On Monday, - -, 2016 at - I submitted a transfer of funds from - - - bank to Union Bank for $5000.00. At - PST I received a confirmation email that this transaction had been processed. This morning at - I accessed my account at Union Bank in order to pay some bills. The $5000.00 transfer was not there. Later in the morning, I checked again, and it was still not there. I called Union Bank and was told by two different people that there had been a " delay in processing deposits and we do n't know when it will be resolved. '' I do n't have access to my $5000.00, and would like immediate access as I have mortgages and bills to pay. - -

Union Bank customer in California
May 04, 2016

* Source: CFPB Complaint Database

Union Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Union BankComplaint HistoryComplaints3/20124/20125/20127/20128/20129/201210/201212/20121/20135/20136/20137/20138/20139/201310/201311/20132/20144/20145/20146/20147/20148/201411/201412/20141/20152/20153/20154/20157/20158/201512/20152/20165/20166/20167/20162/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Union BankDeposits and withdrawals3.0%77.6%10.4%1.5%4.5%3.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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