Review and analysis of over 268 Other Bank Product/Service complaints against PNC Bank
PNC Bank consumers have reported over 268 official complaints related to Other bank product/service. Out of the 268 consumer complaints against PNC Bank, 14% were disputed by the consumer (i.e. the consumer was not happy with how PNC Bank responded to their complaint) and 99% were processed in a timely manner. 7% of consumer complaints against PNC Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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PNC Bank Bank account or service account opening, closing, or management January 4, 2016 - - accounts were opened under my name without my authorization. When I inquired about the accounts with the bank, the bank presented me with an authorization card with a signature purporting to be mine. I never signed the document they presented. I have been waiting for the results of their internal investigation for over two months and have not received any information from the bank as to who forged my signature or why those accounts were opened. ... |
PNC Bank Bank account or service using a debit or atm card December 29, 2015 - To : PNC Headquarters, Executives, managers, Attoreny General of New Jersey, Attorney General of New York, Federal Trade Commission, Consumer Financial Protection Bureau, -, -, PNC Bank From : - -, - -, - -, New Jersey, -, - : - This letter is to inform you that the ATM held recently about $2200.00 of my money, but spit out the balance from $9500.00, it said transaction not processed, and spit out a receipt without the PNC logo, no date, just the words, " CASH RETAINED '' followed by numerous zeros and numbers, and the - and - PNC bank manager, - -... |
PNC Bank Bank account or service account opening, closing, or management December 24, 2015 - PNC allowed - - - to steal over $ - from my business account by approving his access. ( I 'm the only legal signer. ) There was a huge investigation, indictment and his guilty plea to a - theft charge. Despite the admittance of his guilt, PNC does not want to return the money they allowed him take. In the process of waiting for his trial, I got another call from the police. This time they found my PNC documents on site of a raid for a Identity thief ring with all of my personal information. ( Name, address, SS #, Date of birth ). I 've recently recieve a letter from the Departm... |
PNC Bank Bank account or service account opening, closing, or management December 10, 2015 - This complaint is about bank/financial services during a real estate transaction ( not a bank account ). On -/-/2015 I entered into a contract / purchase agreement to buy a home ( - # - ) at - - - in - - ( - - ), -. PNC Bank National Assoc is the Seller who was represented by Service Link ( a - - - - company ), - - -, VP Operations & Client Relations. After conducting home inspections ( $510.00 ), Buyer and Seller signed Amendment to Sale Contract on -/-/2015. Also, $1000.00 Earnest money was paid to - - - - ( -,... |
PNC Bank Bank account or service using a debit or atm card November 18, 2015 - -/-/15 : I attempted to withdraw $100.00 from a PNC bank ATM and only received $60.00. I reported the discrepancy and was issued a provisional credit pending the outcome of the investigation into the dispute. letter dated -/-/15 : I received a letter indicating that the transaction was processed correctly and the money would be withdrawn from my account. Upon receiving this letter, I called PNC to request the documentation of the investigation and was told that I would need to call to speak with the disputes department. -/-/15 : I called to request documentation of the ... |
PNC Bank Bank account or service account opening, closing, or management November 10, 2015 - Using a PNC Flex Visa rewards credit card, I earned - points. I redeemed them for - $100.00 - gift cards. The cards were shipped on -/-/2015. On -/-/2015 - closed my account and banned me for life for buying too much ( spending $ - per year ) and returning too much ( around - % of items bought were returned ). The merit of - refusing my business is highly questionable, but in any case, they have refused to allow me to redeem my gift cards, even though they are, by legal definition, something a consumer purchases in return for guaranteed consideration for good... |
PNC Bank Bank account or service account opening, closing, or management November 8, 2015 - My name is - -, I am a -+ year customer of PNC Bank ... My wife was very ill - requiring a - to save her life ... As a result she had to file bankruptcy which as her spouse, I had to be apart of the bankruptcy even though I had no bad debt reporting on my credit report prior to filing bankruptcy. On - -, - our bankruptcy was discharged and on - - -, I was able to secure a home loan at 4 % interest rate for $170000.00 with also securing a New Car Loan for $40000.00 at a 2.7 % Interest Rate ... On - -, -, I paid my home loan and car loan off fully an... |
PNC Bank Bank account or service deposits and withdrawals October 26, 2015 - On -, - -, 2015, i went into the PNC branch in - on - to exchange some spare change I had. The bank said they do not have a coin machine and refused to exchange my currency if i did not put it in sleeves myself. How can this be that one of the largest banks in the United States refused to commercially exchange U.S. coins for dollars?! ... |
PNC Bank Bank account or service making/receiving payments, sending money October 25, 2015 - PNC purchased our home mortgage from - -. This is the - or - financial institution that has handled our loan. Yet I 've never seen - charge a $7.00 fee to make a " - '' mortgage payment online! This is outrageous because there is literally almost - cost on their end. If anything, mailing them a check will actually cost them more. I do n't want to sign up for recurring payments as I like to be able to control the timing of when I make the payment. ... |
PNC Bank Bank account or service account opening, closing, or management October 19, 2015 - i received - equity lines of credit through - - bank on property they held the mortgages on in - of -. That bank was bought up a couple of times and the loans ended up with PNC. In - or - of - PNC stated my loan would be due in full in - of - and i was more then welcome to try and apply for a loan through them or another institution. I did the process through them and the new loan amount was to be over $800.00 a month on the first loan and unless i accepted it they would not tell me the amount the payment would be on the second loan and they had to be paid off i... |
PNC Bank Bank account or service account opening, closing, or management October 7, 2015 - PNC BANK HAS NOT RESPONDED TO ANY OF MY DISPUTES. I HAVE WRITTEN THEM SINCE -. I AM REQUESTING THEY REMOVE THE FRAUDULENT INQUIRIES ASAP BY LAW ... |
PNC Bank Bank account or service account opening, closing, or management October 1, 2015 - I contacted PNC Bank NA for a line of credit and they approved me for it. I already have - other lines of credit with the same bank, which I intended to keep for liquidity, but also - of them has a far better rate than the new line of credit. PNC closed the prior lines of credit without any written or verbal disclosure- replacing them with a single one that has a higher APR. I was given no warning of the lines of credit closure and it did not authorize their cancelation. ... |
PNC Bank Bank account or service account opening, closing, or management September 30, 2015 - I had my banker, - - ( sp? ), update my debit card for international travel. He told me the card was outdated and he would have a newer, updated one sent to me. He never asked me to complete an application nor did I sign any. Three weeks later I received a new CREDIT CARD with a high credit limit. I called immediately to have it canceled and get guarantee this card would not appear on my credit report. The operator assured me they would cancel it and it would not appear on my report. It is canceled but it is on my report. I did not apply for a credit card, I was lied to and deceived by P... |
PNC Bank Bank account or service account opening, closing, or management September 17, 2015 - PNC Bank in - 2015 offered online a $300.00 incentive for transferring banking accounts to their bank. I inquired about requirements and was told if I opened the accounts and arranged online bill pay that I would qualify for the $300.00 payment. It was never paid. I inquired several times online and got no response. When I inquired in person I was told I would receive payment on -/-/15. On my next inquiry -/-/15 I was told that the small print required that I also set up automatic paycheck deposit on the account. This is the opposite of what I was told in - when I opened ... |
PNC Bank Bank account or service account opening, closing, or management September 8, 2015 - PNC Bank : - - - sent me a letter claiming that I owed their bank $140.00 ( which I had paid at their branch nearby and was told by the branch CSR that I was totally paid out and that my accounts were at zero after the cash payment at the teller ). The letter - sent me arrived in my mailbox on - -, 2015 and said that I had 7 days from the receipt of the letter to call her about it otherwise they would send it to collections. I called on Tuesday - -, 2015 and she said she had already sent the matter to collections without even waiting for my call. When I told her that ... |
PNC Bank Bank account or service making/receiving payments, sending money June 20, 2015 - We have had a car loan with PNC Bank for 7 years. We did - extensions during the life of the loan. During this time period my husband lost part of his pay. We have been playing catch-up for a few years now. With the last payment that we had with PNC, the amount of the - extensions was added in. We were sent a bill of $2600.00. We paid the $640.00 on - -, the payment was due on - -, which left an amount of $2000.00, I talked with them because we did not have $2000.00 to give them. On - -, we received a late notice on the $2000.00 for the amount of $200.00. We... |
PNC Bank Bank account or service using a debit or atm card June 5, 2015 - I use, because I am offered no option, a debit card managed by PNC Bank for the unemployment compensation I currently receive from the state of Indiana. I have no desire to ever use a debit card. I believe they are intended to facilitate the fleecing of users in as many ways as possible as evidenced by the initial practice of banks to allow users to exceed the available balance only to be charged exorbitant overdraft fees for having exceeded the available balance. There is, apparently, a charge of - cents automatically deducted from my balance should I dare to call the - number listed on... |
PNC Bank Bank account or service using a debit or atm card May 26, 2015 - I called PNC bank and told them I was returning an item that was not as advertised but the company refuses to pay for return shipping. PNC Rep told me to return the item, when its posted to the credit card, call back and we can dispute it. I paid to ship the items back and called PNC Bank to dispute the shipping charges and was told that it can not be done. I then was transferred to a supervisor and was told the same thing. Now im out $35.00 because of false information. I would of kept the item and tried to sell it on my own. I asked the supervisor if there 's anything he could do since Ive... |
PNC Bank Bank account or service using a debit or atm card May 22, 2015 - On -/-/15 I filed a dispute on a transaction I saw on my bank activity because I could not remember making the transaction. I sent an email - thing on -/-/15 asking for the dispute to be cancelled because I then remembered what the charge was for. I received an email back from - - - informing me that my PNC - Debit Card was closed as this transaction was reported as fraud. He said I would need to contact PNC to have a new card reissued. I call Customer Service on the evening of -/-/15 and while on hold the message said I could go online and have a new card reis... |
PNC Bank Bank account or service account opening, closing, or management May 18, 2015 - This Complaint is against PNC Bank. In early - 2015 I received a credit card offer in my minor son - - name. He was - years old at that time. Also to add insult I received this mail at my physical address in which I do not receive any mail there for security reasons I receive my mail only at my - - -. On -/-/2015 : I called PNC Bank at - and spoke to - - at the - - - and filed a complaint. He just apologized and could not give any reassurance this will not happen again or how it happened. On -/-/2015 I received the attached email from - -... |
PNC Bank Bank account or service making/receiving payments, sending money May 15, 2015 - I have a loan that originated with - -. The servicing company is Midland Services, a PNC company. The total loan amount was $ - for various properties I own. At the last minute, the lender advised me that they would be withholding funds from the loans for certain repairs. I took the loan, but approximately $38000.00 was withheld. $16000.00 pertained to - particular loan on a property at - - -, -, Texas. I successfully completed all the work on the list, particularly the replacement of the roof, installation of - circuits, and repair to the flatwork. For about -... |
PNC Bank Bank account or service account opening, closing, or management March 24, 2015 - The following summarizes my issue with PNC Banks policy, and their refusal to properly rectify the consequence of their mistake. On - -, 2014 I placed a currency exchange order for - - 's at the PNC bank located at - - - in - -, Mi. This transaction is - # -. Subsequently, I picked up the money and engaged in a conversation with a bank associate about returning unused monies. At that time I was told that I could return paper money, but that they would not accept coin. On - - I went to the bank to return - paper - for approx. $ 35-40 U.S. At that tim... |
PNC Bank Bank account or service account opening, closing, or management March 20, 2015 - I have been attempting to close out an underperforming Roth IRA account with PNC and transfer funds to another institution for over 30 days. I initiated the transaction at a PNC branch and followed the instructions that were provided by an investment banker at the PNC branch. About - weeks after completing this transaction as instructed by the investment banker at the branch, I received, in the mail, a notice that PNC was not able to complete the transfer. The package provided did not include clear instructions and a number of the forms included were completely illegible ( examples attached... |