PNC Bank Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

PNC Bank Bank account or service department,

Other bank product/service Account opening, closing, or management Missouri

This complaint is about bank/financial services during a real estate transaction ( not a bank account ). On -/-/2015 I entered into a contract / purchase agreement to buy a home ( - # - ) at - - - in - - ( - - ), -. PNC Bank National Assoc is the Seller who was represented by Service Link ( a - - - - company ), - - -, VP Operations & Client Relations. After conducting home inspections ( $510.00 ), Buyer and Seller signed Amendment to Sale Contract on -/-/2015. Also, $1000.00 Earnest money was paid to - - - - ( -, - ) - - - -, REO Sr. Closing Coordinator. On -/-/2015, the Day of Closing, the Seller 's listing agent informed Buyer 's Agent that Seller would not accept the -/-/2015 agreed amount, wanted an additional $2000.00, and implicated that Buyer cancelled contract. The house was put back on the market as of -/-/2015. To date I have requested but not received a refund of my $1000.00 earnest money and the $510.00 spent on inspections.

PNC Bank customer in Missouri
Dec 10, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PNC BankComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20160102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC BankAccount opening, closing, or management7.5%65.4%12.8%5.3%2.6%4.4%2.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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