PNC Bank Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

PNC Bank Bank account or service department,

Other bank product/service Account opening, closing, or management Ohio

I had my banker, - - ( sp? ), update my debit card for international travel. He told me the card was outdated and he would have a newer, updated one sent to me. He never asked me to complete an application nor did I sign any. Three weeks later I received a new CREDIT CARD with a high credit limit. I called immediately to have it canceled and get guarantee this card would not appear on my credit report. The operator assured me they would cancel it and it would not appear on my report. It is canceled but it is on my report. I did not apply for a credit card, I was lied to and deceived by PNC.

PNC Bank customer in Ohio
Sep 30, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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