ProCollect, Inc Debt Is Not Mine Complaints

Review and analysis of over 106 complaints against ProCollect, Inc

ProCollect, Inc consumers have reported over 106 official complaints related to Debt is not mine. Out of the 106 consumer complaints against ProCollect, Inc, 39% were disputed by the consumer (i.e. the consumer was not happy with how ProCollect, Inc responded to their complaint) and 95% were processed in a timely manner. 0% of consumer complaints against ProCollect, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Debt Is Not Mine Consumer Complaints


ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

March 28, 2017 - After viewing a copy of my credit report, I noticed a collection account placed on my credit report from you in -/-/2015 Account # -. I am requesting that you allow me to validate the alleged debt. I am unaware of any outstanding medical bills that I possess, and I am seeking the name and hospital/medical provider to which I owe the debt and a detailed breakdown of the fees that I owe. Additionally, I am allowed under the Health Insurance Portability and Accountability Act ( HIPAA ) to protect my privacy and medical records from third parties. I did not give permission to any of my curr...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

March 22, 2017 - Procollect.Inc contacted me two years ago to collect the debt that I did not owe. After receiving the evidence of the debt I found that the debt is owed to other person and I let Procollect to know that, but they kept trying to collect it from me. Finally it was disputed in - 2016 by the credit bureau, -, after I provided evidences to them. I got a letter from Procollect again about the same debt they tried to collect from me until last year, which I did not owe. I would like to remove this debt from my credit report and hope this will not happen again....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

March 22, 2017 - The debt for - was deleted off - from Procollect. I have no knowledge of this medical bill. It needs to be deleted from all - credit bureaus immediately....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

February 17, 2017 - Collection company continues to report an account they can not legally verify. They are asking me to prove the account when they have no legitimate documentation for the account to collect on....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

February 17, 2017 - I was enlisted in the - in -, someone put my name on an apartment lease in -. The original creditor shows no rental history for me, I sent that verification along with the verification that I was - at the time this " lease '' that nobody has a record of was initiated. Yet the collector still will not remove it from my credit and this is keeping me from renting an apartment....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

February 10, 2017 - Debt was placed on my credit without my knowledge and I had never received any collection notices ( 3 as required ) before hand about the debt. I just so happened to notice it when I checked my credit one day. I asked the company to verify the debt to be mine, 100 % accurate as well true and verifiable according to reporting laws and they did not. They refused and told me they had a right to collect regardless when I contacted them....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

January 19, 2017 - I have continuously contacted this company as well as the original creditor to advise them that I did not know this debt. To date I have not been able to resolve this issue. I have provided multiple documentations to this creditor providing proof that this was not my debt, without resolve. This is not my debt and I would graciously appreciate it if this was removed from my credit report. This is affecting my livelihood tremendously....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

January 16, 2017 - Procollect calls me all the time. They must have the wrong number.. I do not know the person they are trying to reach I asked them to stop calling me but they have n't....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

January 15, 2017 - This company is harassing me on the phone and sending me collection letters threatening to put this on my credit report but I do not own this debt....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

January 5, 2017 - Ive contacted this company NUMEROUS times over the past several months as well as - recently as of -/-/- with no response or resolution still and it 's almost a year now to dispute this account. Ive requested for them to send me SIGNATURE verification that I signed for this proclaimed debt on NUMEROUS times. I did finally receive paperwork bearing back in -/-/- signature HOWEVER as FTC laws state Your company AGAIN did not furnish the credit bureaus with the required disclosure, within the period required by law. You are required by federal law to place a " notice of dispute '' on...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

January 5, 2017 - Ive contacted this company NUMEROUS times over the past several months as well as - recently as of -/-/2016 with no response or resolution still and it 's almost a year now to dispute this account. Ive requested for them to send me SIGNATURE verification that I signed for this proclaimed debt on NUMEROUS times only to receive a bill which does NOT prove this to be MY DEBT. This has went WAY past the 30 days limit to prove or delete and this company has done NEITHER even upon MANY MANY request from me for them to do so....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

January 5, 2017 - Ive contacted this company as well as - in my recent attempts on -/-/2016 NUMEROUS times over the past several months almost a year now to dispute this account. Ive requested for them to send me SIGNATURE verification that I signed for this proclaimed debt on NUMEROUS times only to receive a bill which does NOT prove this to be MY DEBT. This has went WAY past the - days limit to prove or delete and this company has done NEITHER even upon MANY MANY request from me for them to do so....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

December 28, 2016 - This Company by the name of ProCollect Inc keeps on calling me regarding a debt that is not owed by me. I had asked them to stop calling me because I am not the person they are looking for. They promised they would never call me again and today they called again....

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

December 16, 2016 - I have no knowledge of this account...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

November 21, 2016 - Sent numerous certified letters requesting verification never received ANY response. This has been well over 90 days on 3 30 day respond or remove letters. No response and the account ( s ) are still on my credit report WITHOUT being verified...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

November 21, 2016 - Sent numerous certified letters requesting verification never received ANY response. This has been well over 90 days on 3 30 day respond or remove letters. No response and the account ( s ) are still on my credit report WITHOUT being verified...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

November 3, 2016 - I was n't living on campus at the time nor did I resign a lease to stay there during the time expressed on the fraudulent lease the manager signed my name there are numerous complaints of illegal activities in their office and its student housing they should be shut down because there are hundreds of students they have taken advantage of which is why I moved to begin with...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

September 20, 2016 - The company has contacted me repeatedly to attempt to collect a debt that I do not owe. I tried to reason with these people and they continued to lie and harass me. The rental application ( which I can submit ) specifically states that unless you pay the application fee, your application would not be processed. No application = no deposit and no hold on a unit. However, after I relayed this information to ProCollect, they yelled at me and accused me of not paying my bills. I requested that they no longer contact me until they send me proof of the bill and they did neither. I am still awaiting ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

September 2, 2016 - I have filed disputes against a debt on my - credit report. I have spoken to the original creditor, and I have spoken to the debt collector. Both have stated that they do not have me in their records. Both have verified that my name and social does not match, and that it is a mistake. Neither are willing to provide a letter reflecting that. Both assure me that filing a dispute with - would fix the problem, but I have done this twice and no deletion. - has told me that upon investigation, The collections agancy, has replied that the debt is indeed mine. I have never lived in that apart...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

August 29, 2016 - Procollect Inc has listed our son 's debt on my husband 's credit report. I called to inform them of their error, and the representative was very brusk and constantly interrupted me. Further, Procollect continues to send notices to our address rather than our son 's. Lastly, our son is mentally impaired and under the care of the Texas - agency. He has no means to pay this debt. I have informed Procollect of this both by phone and in writing but they persist. The rep 's response today was unacceptable behavior so I 've decided to post this complaint. Please help to get this resolved. Thank y...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

August 12, 2016 - I have been receiving collection letters and telephone calls from ProCollect, Inc., - - -, -, T- -, telephone no. -, since last year, on a debt I do not owe. I have had multiple telephone calls with the staff of this company, the most recent on : 1 ) - -, - at - with - -, 2. - -, - at - with - - and today, - -, - at -. with a supervisor, - -. In - - I had a medical emergency which required me to visit - - - -, - - - -, -, Texas -. Before going to the Emergency Room, I checked with my...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

July 30, 2016 - Pro collect initially contacted me about a debt I owed an apt complex, -. I then contacted the apt complex and after discussing some errors, they reduced the amount from $1600.00 to $900.00. The manager also sent me an email confirming that change. I sent it to pro collect and they refused to correct the error. I contacted the - and filed a complaint, at which time Procollect stated they would correct the error. They did not. I contacted pro collect to settle the debt for the $900.00 and pro collect responded by stating that the $900.00 was a settlement offer only if I paid it in...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

June 16, 2016 - I got a phone call from Procollect Inc in - - about a debt that I did not know. This debt is based on the leasing contract of the apartment that I have never lived. I thought it was scam and ignore it. But I got a mail from this company in - -. After checking my credit record, I found that it was appeared in my credit record in - -. I requested Procollect Inc to send the proof showing I owed this debt in - -. They sent a leasing contract between DTN management and the person who had a similar first name and same last name, and went to the same University to me. Howeve...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

June 3, 2016 - A collection from my former place of residence has been placed with ProCollect. I have a Police Report as well as copies of stolen payment that were provided to ProCollect via regular mail and email to the representative that has continued to call my cell phone and try and contact me wanting payment for a debt that is invalid and they refuse to provide documentation for. A copy of a police report, as well as copies of the stolen - - payments, were mailed to this company. After being told by a - - that this documentation was not received and I should email it, I did that as well. G...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

February 4, 2016 - This is a deb for the person named " - - '', but my name is " - - ''. Somehow they put this debt to my social security number. I never lived in that apartment that generated the debt. Called the debt collect within 30 days of receiving the debt in 2014, but they were very rude. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

January 1, 2016 - PRO COLLECT INC. I DISPUTED ONCE THEY NEVER MAILED ME ANY INFO AFTER I ASK. THEY HAVE THE WRONG PERSON I NEVER LIVED AT THIS ADDRESS I BEEN AT MY HOME SINCE 1998 HAVE THEM REMOVE IT FROM MY REPORT ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

December 30, 2015 - I discovered this collection item in my credit report in - 2015. I contacted ProCollect in writing to request validation. Their response was to send me a computer screen shot of a move-out summary for an apartment complex that did not contain enough information for me to determine if I am responsible for this alleged debt. I do n't recognize any of the information. In - 2015 I again requested, in writing, additional information. I did not receive any response. I have requested for the credit bureaus to investigate this item as I still do not believe I am responsible. ProCollect continues...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

December 18, 2015 - This debt is related to an - admission that occurred in 2010 at - -, -. I do not remember the exact circumstances, but has an idea which i remember, and the facts my wife has explained to me. I was discharged - following the morning admission, despite the protest from my wife, who is an - She protested the discharge as I still had -. Despite her protest, I was discharged. I then had - which occured following a -. In the evening, I was returned - and again I was admitted -. As far as I know, it was a weekend and from the -, I was in the hall way as there wa...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

December 16, 2015 - - - from Procollect advised me that I need to contact him, but I have already forwarded him documents confirming that the account is not mine, I am already registered with the Do Not Call List and he keeps calling me daily. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

December 8, 2015 - I am Not the person they are calling for, there fore I do not respond to the call but they still call me Everyday ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

November 30, 2015 - - collections have been placed on my credit report relating to unpaid utilities that are not mine. All - collections seem to relate to an address at which I have never lived. I contacted the utility company associated with Pro Collect 's collection, and they confirmed the delinquent account is under a different social security number and birth date as mine ( although same last name ). Pro Collect refuses to remove the collection despite me providing information to demonstrate it is not mine. I have contacted all - credit reporting agencies and submitted documents and a letter proving ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

November 11, 2015 - Originally this debt appeared on my credit report -/-/- of 2015. ProCollect appeared on my credit report as a collection agency - for $690.00. I currently live on the this apartments - and i had never lived on this apartments before. I move in to this apartments -/-/- 2015. I contacted ProCollect to let them know that the debt did not belonged to me, but they were not able to locate that account that appeared on my credit report.So, i disputed this account - i send them a copy of my social security and my driver license. - removed the account from my credit report but -...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

October 20, 2015 - Procollect continues to harass me and defame my name by reporting a negative account that does not belong to me. I disputed this erroneous account and asked for them to send me some validation because I know this does not belong to me. They sent a paper with - different names on it, neither belonging to me. This is a phantom account that they have bought and are now trying to place on me. I will not pay something I do not owe and I am exercising my rights by asking for a proper investigation. Their time is up and this erroneous file needs to be deleted and they need to be held accountable f...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

October 7, 2015 - To whom it may concern, ProCollect Incorporated has violated the Fair Debt Collection Practices Act. Section 805 ( c ) : states that collection agencies must cease contact upon request, unless further efforts by this company are being terminated. Section 806 ( 5 ) : states that a debt collector may not engage in any conduct of which is to harass i.e. causing a telephone to ring continuously. Section 807 ( 5 ) : States that a debt collector may not threat to take action that can not legally be taken. Section 807 ( 8 ) : States that collection agencies must report that a disputed debt has been d...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

September 28, 2015 - ProCollect keeps calling me and has reported me to credit reporting agency for a debt I do not owe. They can not produce an original bill and the company they say I owe does not exist. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

August 25, 2015 - This is an apartment I did not ever reside at. I had a house at that time and did not live at this apartment at all. My house address was - - -, -, Texas. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

August 6, 2015 - i went - hospital er in -/-/- was treated did not have ins. informed the intake person tha i could go to - if that was a problem they said it was ok because of my condition the hospital resolved my bill. now its -/-/- check my credit there is a bill from a company called procollect for $940.00 i call they tell me it from a physicians emergency care i tell them i have never heard of these people nor have i ever received a statement/ bill of any kind, they say dont care pay or will destroy your credit ask for itemized bill they refuse. i called - they tell me they no longer ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

July 30, 2015 - In late 2011 I had to move my family out of an apartment at - - - - - due my wife and newborn baby becoming very ill as a direct result of the apartment we were living in having black mold. The apartment manager agreed to allow us to move out due to the circumstances. Since that time the management company of the apartments, - - - - - - has placed a collection balance with a collection agency that in-turn has placed a derogatory collection entry on my credit report with all three credit reporting agencies. The apartments and management company furnished me with...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

July 20, 2015 - Went into - hospital ER in - texas previous years. All bills paid by -. Then out of nowhere I see pro collect collection trying to collect on the ER visits for - - - -. I never received anything from the - - -. I was never informed. I went to the hospital patient administration and asked why did n't they use my insurance they said they had nothing to do with this particular company for the doctors - - - - - only covers -. I 'm trying to get pro collect to send me a legal authorization letter saying they can legally collect for -. I called the ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

July 10, 2015 - The company Pro Collect has been calling my # for over a year daily sometimes - times. I 've spoken with them - times to explain I am not - - I do n't know her. They continue to call. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

July 7, 2015 - This company started calling me last month about a debt that occurred 2 years ago from rental apartment. It just started to affect my credit report. Last month I started to receive constant calls from this collection agency about a debt that was owed to - in - -, MI, which I rented on -/-/-. I moved out 2 years later, and signed off without any problem or fee due. I lived in - - in - - for 2 years after my rent with - - ended. After signing off with the leasing office in -, I received no mail, no email, no phone call or any sort of communication at all until ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

July 6, 2015 - Procollect Collection agency reported a debt of $870.00 by error to my credit report, I find out of that debt when I was trying to get a Home Loan and I was told that I needed to pay that first. Credit report was showing that balance was from Original creditor - -, I contacted that storage place and talked to a Supervisor, I faxed over my information over to them. They advised me that they did not reported anything under my SSN to credit report, and that the error is from the collection agency. I contacted Procollect on -/-/- and talk to - - I told him that there was an ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

June 25, 2015 - I HAVE HAD ENOUGH!! I KEEP GETTING CALLS, NASTY CALLS FROM THIS - COMPANY AND I KEEP TELLING THEM THAT THE ACCOUNT IN QUESTION IS NOT MINE. I HAVE ALREADY SENT THEM - LETTERS STATING THAT THEY NEED TO STOP, BUT THEY HAVE NOT OBVIOUSLY. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

June 19, 2015 - I believe the debt not to be mine as the apartment manager claimed I could move out and as long as they re-rented the apartment there would no problem. I know they quickly re-rented it. Yet they are trying to collect $3000.00 on damages? How do they come up with that number. They say after insurance I owe $750.00. Plus a - collection for $3900.00. Its all fee 's. I was medically ordered to move from the location, I have a doctors note as well as my personal statement attached. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

June 17, 2015 - My father went to the ER at - - - - in - T-. The hospital registration erroneously thought I and my father were the same since we have the same basic names- - - - although I have a - name which is - - My father was n't able to pay some of his bills since he does n't have insurance. Unfortunately the hospital used my SS # and assigned it to my father 's account. This was sent over to the collection agency PROCOLLECT. Since it 's my SS # my credit report and score are now adversely affected. I contacted ProCollect and even sent documents so they can change the SS...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

June 5, 2015 - Procollect Inc has placed a medical collection on my credit report that does not belong to me. The original creditor has contacted them and informed Procollect that the debt does not belong to me and they refuse to have it removed from my credit report. I have also sent debt verification letters and they have not responded, I have disputed this with -, and Procollec has verified it - times even after being contacted from the original creditor informing them that it 's not my debt. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

May 27, 2015 - Unknown and not my debt. There is no way this social matches mine or date of birth please remove off of my credit file as a dispute was processed to the credit agencies and the credit agencies stated they verified which I do not believe is accurate. ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

May 27, 2015 - ProCollect has an incorrect line item on my credit report with - that I disputed in 2011 and they refuse to remove it. The person 's name is - - ... that is NOT my name. Procollect , Inc. - - - -, - -, Texas - mapOffice : - or --Fax : --Correspondence to Collectors : --Corporate Directory- - - President- - - Vice President / Director of Recovery Operations- - - Client Services Manager- - - IT Department Manager ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

May 21, 2015 - ProCollect Inc. tried to collect a debt from me from -/-/2010. I never received a bill from the original person ( s ) and now 5 years later, this debt is on my Credit report. This is a medical bill from the physician that I never received. In Texas, this is past the statute of limitation and I have asked ProCollect to immediately remove this debt from my Credit Report. I have a daughter that will be heading to college shortly and this can ruin her financial aid if I cant apply for a loan to help her in school. I am asking for assistance in removing this debt from my credit report and to stop...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

April 15, 2015 - I rented a apartment from - - - - in - in -/-/-. After a few months of residing there, I have to move back to - in -/-/-. So I terminate the lease and pay the penalty which is $5800.00 the remainder of the balance owed. Then in -/-/- I got a call from - - saying that I owed them utility bill of a hundred and fifty something dollars. I call the utility company - and ask about the charges and was told my account is paid in full and has been closed. Then I call - - and told them about my account standing with the utility company but they insist I ...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

April 13, 2015 - I contacted this agency because they are stating that I owe a balance on behalf of their client. The client ( - - - - ) went out of business. The hospital - - Hospital stated that they have nothing to do with Procollect and do not have a claim against me. I contacted the insurance company ( - ) and they stated that they never received a claim for this alleged bill. I requested the name of the physician who has placed this bill in collections and Procollect would not provide that information. This company will not provide me with the original account information nor will th...

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ProCollect, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

April 8, 2015 - I found that I had a collection account on my credit report in - of -/-/2014 The name of the original creditor is - - - APARTMENTS. I called - - - APARTMENTS when I discovered this collection account and was told that I did n't give them a 30 day notice. The company is now under a new management and the lady I spoke with ( - ) said they do not have the documentation. I explained to her that I have a copy of my 30 day notice but she said I need to deal with the collection company ( PRO COLLECT ). I sent a letter to PRO Collect explain that I do not owe the debt and sen...

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