ProCollect, Inc Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt is not mine

ProCollect, Inc Debt collection department,

Medical Cont'd attempts collect debt not owed Debt is not mine Texas

Pro collect initially contacted me about a debt I owed an apt complex, -. I then contacted the apt complex and after discussing some errors, they reduced the amount from $1600.00 to $900.00. The manager also sent me an email confirming that change. I sent it to pro collect and they refused to correct the error. I contacted the - and filed a complaint, at which time Procollect stated they would correct the error. They did not. I contacted pro collect to settle the debt for the $900.00 and pro collect responded by stating that the $900.00 was a settlement offer only if I paid it in -/-/-, which if you see the email from the apt complex does not state that it was a settlement, and it is dated more than a year ago, not last month. I offered to settle at $900.00 on Wed - - and pro collect refused to accept $900.00 on that date. I disputed the debt with the credit reporting agencies, and pro collect verified the debt as $1600.00 after I submitted proof it was corrected.

ProCollect, Inc customer in Texas
Jul 30, 2016

* Source: CFPB Complaint Database

ProCollect, Inc response to complaint:
Closed with explanation

Consumer disputes how ProCollect, Inc handled their complaint

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Contact ProCollect, Inc
[email protected]
12170 N. Abrams Rd., Suite 100
Dallas TX 75243

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