ProCollect, Inc Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

ProCollect, Inc Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Georgia

In late 2011 I had to move my family out of an apartment at - - - - - due my wife and newborn baby becoming very ill as a direct result of the apartment we were living in having black mold. The apartment manager agreed to allow us to move out due to the circumstances. Since that time the management company of the apartments, - - - - - - has placed a collection balance with a collection agency that in-turn has placed a derogatory collection entry on my credit report with all three credit reporting agencies. The apartments and management company furnished me with a letter on -/-/11 ( letter attached ) advising that the collection item would be deleted from my credit report because they agreed the amount was not owed based on circumstances. Although I have communicated numerous times with the collection agency they continue to attempt to collect the debt and refuse to delete the derogatory collection item that was placed on my credit report with all three credit reporting agencies. To date I have not received any letter from the collection agency providing me with an opportunity to dispute the validity of the debt.

ProCollect, Inc customer in Georgia
Jul 30, 2015

* Source: CFPB Complaint Database

ProCollect, Inc response to complaint:
Closed with explanation

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Contact ProCollect, Inc

https://procollect.com/
800.839.8186
[email protected]
12170 N. Abrams Rd., Suite 100
Dallas TX 75243

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