Review and analysis of over 8,086 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 8,086 official complaints related to Loan modification,collection,foreclosure. Out of the 8,086 consumer complaints against JPMorgan Chase, 21% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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JPMorgan Chase Mortgage loan modification,collection,foreclosure December 16, 2015 - I have a mortgage account with Chase. I opened this mortgage account on - 2005 right when the economical crisis happened. During all these years, I had tried multiple times to apply for a long modification without success. In several occasions my husband and myself were unemployed documentation was provided but the loan modification never was approved nor solved. Recently I have been diagnosed with - - and again another hardship in my life. I had never been late nor in default because of fear to loose the only shelter I have. So far I had disbursed to Chase more than the property is ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 10, 2015 - My complaint is in conjunction with a complaint filed - -, - ( Acct # -. That complaint was against the servicer - - - - ( - ). After providing supportive evidence of my complaint to - ombudsman office, - - and their attorney it has become evident they intend to do nothing about the mistakes in accounting on my loan. Prior to - being the servicer JP Morgan Chase under the brand name of EMC Mortgage Corporation was the servicer and prior to Chase it was EMC. My complaint involves errors in accounting at the time when JP Morgan Chase purchased - - whi... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 9, 2015 - It is now over 3 years since i requested for a - Short Sale on my mortgage account, Chase has been playing games telling me that they are reviewing my file. 90 days later they respond back to me telling me that the file was declined becuase the negotiator forgot to place my file under review. Now i have to reapply all over again. IT IS NOW 3 YEARS since Chase keeps doing the same thing, as of last month Chase told me that the file was delayed becuase my previous realtor and i needed to hired a new realtor if i want them review my - Short Sale request. Now that i hired a new realtor Cha... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 9, 2015 - - and - - filed for a short sale application in - and we received an offer on the property in -. They are a divorced couple who are both on the loan and turned in all paperwork including proof of income or lack thereof, bank statements, tax returns and required documentation and divorce decree. Chase required that the wife quitclaim the property to the husband so that - of the - parties claim responsibility for the property which we are totally baffled by and now they are telling us instead of moving forward with looking at the offer presented that they have to consider th... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 9, 2015 - We fell behind in mortgage payments have been trying to get a modification since - but Chase will not give us a decision. Now are faced with foreclosure. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 7, 2015 - JP Morgan Chase has operarated ( and continues to ) in an extremely unprofessional manner. They continue to accuse me me of not getting requested documents to them in a timely manner and basically accuse me of lying about things that have happened during our request for a simple loan modification on our mortgage with them. This is evidently something that they have done to numerous of their customers. For several years I have been in serious dispute with them regarding this matter and I refuse to give up until we receive a satisfactory resolution. The loan is in my fathers name and I have alw... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 6, 2015 - When we obtained a mortgage -/-/-, we had to accept an ARM mortgage with an interest rate of 8.25 % due due to a high ratio of debt. From that time, to the present, we have had two late payments ( missed deadline by 1 day and the latest late payment is explained below ) and have reduced our debt, however every time we try to remortgage at a lower interest rate, we were turned down. Our mortgage payment is -. Currently, we are in the process of a no-fault, amicable divorce and we need a lower rate/help for approx 4-6 months due to the added expense of the divorce process until we can se... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 4, 2015 - We filed a complaint about JP Morgan Chase Bank handling of our account and foreclosing on our property when we had a written offer for a short sale for $15000.00 more than what the property foreclosed on. They responded claiming we were not approved for a short sale which we have documentation that we were. They also stated that our offer was missing the short sale addendum which it was not ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 4, 2015 - I started the process for short sale/deed in lieu earlier in the year. Ultimately it was denied by - - this is clearly not an issue with Chase nor my main issue. My - issues are as follows. First, during the short sale process there was a sever lack of coordination on with Chase. I would receive many forms that I had already filled out, I would then inquire with my specialist and would be told that I did n't need to fill them out again. A little time would pass, I would get another letter, call again and be told that I have to fill it out again. This issue happened many times with diffe... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 1, 2015 - my husband and I are currently applying for a modification and we have left several messages for our assigned representative and his supervisor ... - and a -. we have not heard back from wither of them. I spoke to the collections dept who assured me that they would be in contact with us and neither of us have received a call. we have n't been denied or approved and the foreclosure process has started. I still have n't been able to get someone to call us back and we 've faxed in all the requested docs ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 30, 2015 - i currently have a mortgage with Chase. I began a mortgage modification process in - 2015 in hopes of reducing my payment as well as removing my former spouses name from the loan. I produced a quit claim deed that was filed with my - courthouse, as well as legal divorce papers, tax records etc. Chase has claimed repeatedly that they didnt receive the documents and ive sent duplicates -+ times at this point. The customer service reps are completely incompetent and very very rude. They have accused me of dishonesty claiming I did not send documents when I have done so over and over. I a... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 28, 2015 - I HAVE A MORTGAGE WITH CHASE ( LOAN NUMBER - ) THE LOAN WAS MODIFIED IN -. THE ISSUE IS WITH THEPROPERTY TA- SIDE. IN - I WON MY APPEAL WITH THE COUNTYAND HAD THE TA- BASE LOWERED FROM $ - TO $ - ( - ) CHASE HAS BEEN CHARGING ME ON $670.00 AND EVEN WITH PROOF REFUSE TOTO RETURN OR ADJUST MY PAYMENT BASED ON MY APPEAL PROOF. CHASE IS ALSO INSERTING A FLAT $800.00 PER MONTH TA- AMOUNTEVEN THOUGH EACH YEAR THE PROPERTY TA- RISES AND FALLS. CHASE IS HITTING ME WITH THIS EVERY YEAR THROUGH THE LIFE OFTHE LOAN. I ALSO WAS IMPROPERLY DENIED A LOAN MODIFICATION-/- AND CHA... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 25, 2015 - First Issue : Loan # with Chase - the - - # IS -. This is a Mortgage with Chase, which I believe has already been paid off through Securitization. Has is Mortgage or Note ever been Securitized. When original mortgage was done. The Note which is the Property of - - Not the banks. Second Issue : I have repeatedly asked that the sale date be removed because this is duel processing which is in violation of the HAMP ruled attached. This file is currently in review for a HAMP Modification with Chase and has an Escalation opened with chase and an office of the president file opened... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 21, 2015 - - REASON I BELIEVE I AM A VICTIM OF PREDATORY LENDINGChase is STEERING AND TARGETING me. The predatory lender CHASE place people of color into unnecessarily expensive loans as I am a single independent - mother with - children. Chase was not my original lender ; Washington Mutual was and sold my loan to Chase. I had to check the box on my application my race and ethnicity. Even the - application I had to complete you can clearly see my nationality in my last name and CHASE rushed me into to loan modification with no time to consider my decisions. Applied in -/-/- and a Modific... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 20, 2015 - I filed for a bankruptcy, I kept the house and the cars, I filed for a loan modification with chase bank, I was making payments everything was on time. All of sudden chase bank sent me papers to and asked for more information. I sent in all the information with supporting documents. To my surprise, chase sold my mortgage to a different companyNow the new company sent me documents almost doubled my mortgage with noexplanation. I was already having problem making the payment I was making with chaseneed help asapthanks ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 19, 2015 - My mother - - and I are co-owners of our primary residence, which we purchased in -. Then, we had obtained a mortgage from lender Chase for a principal balance of $380000.00, and a monthly payment of $4900.00. In - -, for a number of personal and financial reasons, most of which were temporary, we fell behind on our payments and began the process of applying for a loan modification. ( A foreclosure action was filed against us, but the action was ultimately suspended, as our file was under review for a modification. ) We were finally offered a trial modification in - -... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 19, 2015 - I took line of credit from washington mutual on -/-/2015 for the purchase of second home that was supposed to be investment property.I had given - as down payment for the purchase of that second home and that money was given to me from washington mutual as heloc.due to crisis in real estate the value of that proprety went down and I could not keep up with a payment.House went on short sale, chase took house.At that time due to all my hardship I applied to modify my line of credit that was only interest rate loan.Chase never wanted to modify my loan but always prolonging the process as... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 19, 2015 - At this time I 'm in a trial Modification loan with Chase that started -/-/- ending -/-/- when I tried to first check my Hamp status account -/-/- it showed I did n't have a Hamp account.So I just went in on my regular account to make sure my payment posted and it did. On -/-/- I went online trying to check my account to see if there were any changes and it stated " Issues with your account are limiting your access. Please call Customer Service at - for more information. Or, find out how to resolve these issues online. Note : If you have a construction loan, please call ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 18, 2015 - -/-/- My Husband - - -, the primary mortgagor for Chase account # -, passed away. Immediately we took action to ensure that - servicers for the 1st mortgage - - -, and the 2nd Mortgage ( referenced account ) were properly notified. Unfortunately my husband passed away without a living will or a designated executor of his estate, and as a result, Chase refuses to authorize me ( the spouse ) as the successor in interest. Since -, Me, my son - - -, and our advisor - - have made numerous phone calls and sent numerous faxes to Chase in an attempt to ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 18, 2015 - For more than - years I have tried to get the name and contact of the owner of my loan. The servicer is Chase. I have received - different answers from - different banks and additionally, the public records and - show something different altogether from what the banks say. I am entitled to this information under the Fair Debt Collection Practices Act. Chase can not collect a debt without identifying the owner of that debt. I am also entitled to this information under RESPA. I have extraordinary circumstances and have tried for years to get a loan modification. My house has leaked, ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 17, 2015 - We have a mortgage with Chase Bank. We have suffered a financial hardship that has caused us to fall behind on our mortgage. We want to keep our home but have exhausted all our efforts trying to work with Chase and staff. It has been extremely difficult getting past all the red tape and we are concerned that Chase will wrongfully foreclose on our home, due to no fault of our own. I have applied for a modification at least - times with no success. At this point we are n't allowed to make any sort of payment. We will what they are doing to us is not fair and is not giving us a very fair chanc... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 17, 2015 - It has been seven long years since the financial meltdown. I have spent several years of my life attempting to do a loan modification on my own house and a rental property. The banks and " investors '' that own these loans are just paying lip service to us. The banks have only paid fines and now they are bigger than ever and just asreckless. - - has not seen any of this money. Inflation is high to the people that are paying bills and actually go to the store to buy food. The handling of this has created another reminder that there are - sets of laws. Not one person has gone to jai... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 16, 2015 - This compliant is related to CFPB CASE - AND TO PREVENT FORECLOSURE SCHEDULED ON - -, 2015. J P Morgan Chase Bank purchased Washington Mutual. Home Owner of Property servicer - - - reported to be the servicer of - - -. - - - denied being lender. - - Bank reported - ( loans service by others a department of - - - was the actual lender. - - - denied any department exist in - - -. - - - is foreclosing of home owner without proof of ownership. Chase Bank reported - - - is lender but has not provided document ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 15, 2015 - I have been training to short sale a house in - -, NM. I have had a purchase offer from a willing and qualified buyer, since - -, 2015, but after receiving numerous " commitments '' for conditional approval from the lending institution personnel, almost six months later, all parties are STILL waiting for an approval that seems unlikely to ever come. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 14, 2015 - Chase Mortgage : I was behind 2 mortgage payments. Chase recommended a loan modification. After 6 months, and request after request for documents, we were denied. The reason : the home is not our primary residence. We have a USDA backed loan. USDA loans are not eligible for modification if it is not your primary residence. This is a fact that was discussed with Chase from the very first conversation concerning the modification, yet they still allowed us to go through the process. So, Chase had us go through a loan modification we were never eligible for to begin with. This has resulted in thou... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 12, 2015 - Our mortgage payments were 4 months late as - us were unemployed. We called Chase bank who holds the mortgage, and they told us that " if we pay $10000.00 -/-/-, we can then resume monthly payment ''. I made the representative repeat that statement at the end of the call. The call was on - - 2015, When we called back to pay ( well prior to - - ), Chase refused our payment and told us they were starting foreclosure proceedings. We reminded them of the fact that they confirmed multiple times on - - that if we paid $10000.00 -/-/-, that we could resume regular p... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 12, 2015 - In -/-/- my husband and I purchased our - home. Interest rates were much higher then and several years later we decided to refinance at a lower rate of 7 % -still very high compared to current rates. The loan officer said there appeared to be an error on the original loan. The mortgage had my husband 's name, a married man along with his wife, as the borrowers on the loan, but my name was not on the document. He said it was likely an oversight but of no consequence, he would just correct it. I did n't think about it again. Several years later my husband and I divorced, and my ex husban... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 11, 2015 - Chase sent a partial response to my complaint - and I could not respond, therefore, for the record:--The response from Chase Bank is very typical of this company and the company tactics they promote to home owners in default wanting to refinance under the HARP plan. Chase knows who I am ... .... if the professional employees who work within the E-ECUTIVE offices do not know how to do a customer SEARCH within Chase database ... .I guess that highlights exactly what is so WRONG with this company. Chase stalls, misleads, makes statements to loan owners that is NOT correct and Chase wil... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 11, 2015 - My husband and I moved from our home in - - to take a job in - -. The home was financed by Chase and I spoke with many people in an unsuccessful attempt to arrange a short sale through our realtor. Our neighbor was willing to pay - in a short sale but the realtor said she was unable to arrange it because the Chase Bank site that she went to demanded $200.00 to finish the application. Chase bank sold the house on the courthouse steps in - - for $30000.00 on - -, 2013. Chase informed the IRS that we had capital gains in the amount of over $30000.00 for which we p... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 11, 2015 - I have been disputing this matter for several years and I am tired and frustrated with dealing with it and desperate to receive a satisfactory resolution. Please see the following for my storyThe - - - was the law firm that was representing me with my case against JP Morgan Chase Home Finance. There was even a case filed in the - - Court in MD against JP Morgan Chase regarding this property and matterBelow is my story that had taken me to the point of where I ended up with The - - - representing me against the mortgage lender that erroneously foreclosed on our property... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 10, 2015 - I had originally gone to a - ( - - - - - ) for financial counseling with the goal of reducing my interest rate on my mortgage. Their suggestion was to assist me with a modification application. I found out several months later that there were far more effective ways to reduce my interest rate ( potentially a streamline refinance ). Furthermore the modification, while approved, was terminated as a consequence of my lack of financial hardship. Before applying, I had actively stated to my servicer as well as the counseling agency, that I did not have a financial hardship. The go... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 10, 2015 - Today -/-/2015 at -, a representative from Chase Mortgage called and demanded mortgage payments. We discussed that the house is vacant and that I called their office to ask for foreclosure due to my husband 's -. After much discussion, I agreed to try and see if I can do a deed in lieu, that he will send out a representative to see me to help. But toward the end of the conversation, he verbalized that the late payments will be reported to the credit bureaus and the most concerning part is that apparently my mortgage had been reaffirmed. To my knowledge and my atty 's advise, we did... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 10, 2015 - Chase - - - victimized us by approving a modification then said ca n't make payments till new rates are figured out! - a supervisor told me she told them not to say that anymore.Chase charged 19 % intr on - part loan.after a year asked if I wanted to modify mortgage.then select portfolio servicing asked if I wanted to modify mortgage and gave me the runaround after I sent modification packets after packets completed packets, legal aid faxed them and knew they were completed.I 've tried mediation, dream home, making home affordable, FLORIDA hardest hit, bankruptcy told to poor to... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 10, 2015 - Chase Home Finance has been since -/-/-, showing me behind on my mortgage payments. I bought my house -/-/-, and made my first payment to - - - -/-/-, -/-/-, -/-/-, -/-/-, and -/-/-. -/-/-, I receive a statement from Chase home Finance stating that I am behind approximately $3300.00 on a - -, - statement. I start disputing this information not only with Chase but with - - -. -/-/-, I receive an apology letter from - - - stating that I have not been behind on my payments, all payments have been made on time to da... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 9, 2015 - Mortgage company will not modify loan ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 9, 2015 - I wish to file this complaint against EMC. EMC stated in my - court case that they never had interest in my property and were never a beneficiary. - - was with - - when this was admitted. It was also admitted by - - of -, -, -. Both - - and - - were legal counsel for - -. It was also admitted by - -, EMCs attorney. - -, general counsel for EMC and JP Morgan wrote an affidavit as well that she was not able to find this loan/property anywhere. - - said they did an extensive search. A new lawsuit has now been filed. This time it is... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 3, 2015 - My husband and I have owned a rental property for over twelve+ years. The mortgage was an ARM and the amount went up over the years that we had to pay monthly. The other expenses of the house also increased quite a bit, to the point where we were no longer able to pay the mortgage. Over the years we spent all of our savings trying to pay the mortgage thinking it would work out but it did not. We had to default about a year ago ( - 2014 ) and applied for a loan modification. We were denied the loan modification because the lender ( Chase ) refused to consider the rental income from the prope... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 3, 2015 - On - -, 2015, my wife and I mailed to our servicer JPMorgan Chase, herein referred to as Chase, a Letter or Notice of Rescission. As we understand it, pursuant to the Truth In Lending Act, our debt obligation was canceled upon mailing. Pursuant to the Act, the rescission is self-enforcing and it automatically extinguishes the lien and the liability. We also understand the delivering notification to the entity to which we are directed to send payments constitutes delivery to the creditor or any assignee and that the rescission rights are equally enforceable against original creditors and ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 3, 2015 - Our income has decreased since buying the house and now we have been facing difficulty paying our mortgage. We have requested a loan modification from Chase several times and been denied. Our current interest rate is 8.5 %. We have 15 years left with a principle of $38000.00. Why wo n't the bank lower our interest rate? ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 2, 2015 - Greetings, I have been trying to get a loan modification for the past 5 years. I have tried to work with lawyers and the bank. The bank was mailed a check in - of 2010 and they returned it. I called and offered them - in a cash wire transfer and they refused and hung up the phone. Not just once, but twice!! They got a payout from taxpayers to save their businesses when I did not. Is n't anyone going to stand up to these thieves. They lost my paperwork and I have been fighting them in court for the past several years. I saved MY hard earned money to put down - % for my house. I built i... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 30, 2015 - Foreclosure- Fees and Cost Dispute - Sale date -/-/2015. $6700.00 Force placed insurance, - clearly had own insurance for the entire duration of the mortgage w/ supporting docs- forced into foreclosure- lender closed the loss mit assistance file while dual tracking the file into foreclosure, - could never reach for one person to handle the acct- escalations gave conflicting information always promised to call and us updates as to the status of file, but did n't. The - had - and since authorize someone else ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 30, 2015 - In 2010 I requested a modification and was denied at that time my payment was - at that time my husband and I borrowers fromOf 401k so we would not lose our home. Luckily the mortgage payment has went down. But once rates go up I willLose my home. I have a interest only arm rate with chase mortgage. I have a mortgage in Ga for a home we bought for - interest only no money down. It 's not a - - or - - loan. Harp could not help. Hope could not help!!! Manager at chase mortgage - - could not help! After buy the house we consolidated all our debit into a second mortgage for... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 27, 2015 - As a single mother of - children, over the past 15 years, I have maintained to the best of my ability and income to keep my mortgage current. When my child support ended per our agreement, I experienced other hardships and I began losing hours and overtime pay at work, it became more difficult to keep current. Over the last couple of years my mortgage has been with Chase. I contacted them and requested assistance and to modify my loan payment to bi monthly to make it easier. They refused and when I submitted my documents for modification they only reduced my payment by $40.00. I also aske... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 27, 2015 - Chase Loan # - - - - - -, - - CA -Authorization was faxed to Chase 3 times - - -, - - and - -. The representative we spoke to today said they ( Chase - still has not sent the authorization to be validated. They can not give a time frame as to when this will be completed. This loan was supposed to have been reconveyed and it seems Chase does n't feel they have any obligation to provide a paper trail as to where the loan is. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 27, 2015 - Due to hardships, was unable to make the - - payment of - to Chase bank. Applied for a modification. 3 1/2 years later, I finally get - where the " trial Payments '' of - are expected and - is due on - -. Ridiculous. 1 ) Why the 3 1/2 year wait for the mortgage company to perform? ... and yet ... 2 - I only have 30 days to perform? further, who makes these crazy underwriting decision?? 3 ) how come during the mediation process here in Delaware, I am only just finding out that my loan was really thru the - and that Chase Bank was the " agent '' bank and I or... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 26, 2015 - Approximately a year ago I inquired to Chase about changing my mortgage interest I had since - to a lower rate. I have a --7.25 % & --10.50 %. I have recently retired and my income has been reduced over 60 %. I have never missed a payment and thought they would reduce it to a lesser rate. After numerous calls and filling out the MA form I was told that I did not qualify because I was current on my payments. Also it was for only the 7.25 % loan and they did not look at the 10.5 %. So I missed - payments and they then sent me the forms again. I filled out all of the information... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 25, 2015 - we have tried for a home modification for almost 6 years. we kept getting the run around. they gave us a court date the judge said we had to be out in two months. we found a place to rent. a week before the forclosure. the bank said try again for a modification. then they said we ca n't help you. you left the house. we did what the judge said. we checked on the house everyday. just another run around. the reason we asked for the modification my husband got sick and had to go on -. we could not make the high payments anymore. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 23, 2015 - We are filing a complaint against Chase. We have been misled and given a complete runaround for the past 12 months. Chase has not processed the claim with any integrity or professionalism. We have provided the same documents over and over, only to have the bank reassign it to numerous representatives that are not current on the application status. It 's a basic stall and delay technique to not provide help or modification options. Our first mortgage was modified and we are current with payments. Our family needs the 2nd loan modified so we can continue paying our loans and stay in our home. T... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 22, 2015 - I have been dealing with Chase Bank about my mortgage since -/-/2014. I have asked for a copy of the qualifications for the cash for keys program, a copy of the qualifications for the relocation fund, a copy of the qualifications for a short sale, and a copy of the qualifications for a deed in lieu of foreclosure. Chase has repeatedly refused to help me with anything saying I do not meet the qualifications for any of these programs but they refuse to mail me a copy of the qualifications. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 20, 2015 - am writing this letter to request that you remove the late payments and the negative items reporting to thee credit bureaus. I know it is your power to do so via theFair Credit Reporting Act. Speaking with the lawyers and the closing company it is standard via a short sale package for the creditor to remove all negative trade lines and stop reporting to the credit bureaus. I am selling via short sale with your approval. I need to put this short sale hind me and move on. I am requesting that you remove all negative payments and stop reporting the trade line altogether and not report the shor... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 19, 2015 - I 'm currently upside down by -- and unable to refinance and as of -/-/- my mortgage payment will increase from - to -. Due to interest rate increase. I applied for a home modification or rate modification with my mortgage bank and they denied me. They stated that I should be able to make the new monthly payments based upon income and that they could not adjust my mortgage balance so that I could refinance. How can someone that 's living paycheck to paycheck take a major mortgage increase like that with no assistance options. I was told by chase to sale the home or give it ba... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 16, 2015 - We have been trying to sell our home via short sale through CHASE HOME FINANCE. We submitted an offer to CHASE on - -, 2015. To this day, we have gotten no answers, just paperwork that is pushed around from office to office. The short sale was initially denied, we submitted an appeal and have yet to hear anything. This has happened on multiple occasions. We submit paperwork, they say they are working on it, and then I get a letter saying the paperwork is too old and to resubmit. We spoke with a representative on -/-/15, explaining the error in the expenses portion of our RMA. Never... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 8, 2015 - we have a mortgage loan with Chase finance and we had some hardship in 2014 and got behind on our mortgage and applied for a loan modification. it took months to get the modification. the result was that our payments would go from - dollars to - dollars for six months to payoff or get caught up on payments. now they are saying that since back in - that I did n't get the acceptance letter in back to them in time that they are no longer going to accept any more payments, after already accepting at least one payment unless I pay - dollars to pay for 3 months and they are saying that m... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 8, 2015 - iN SHORT, THE ISSUE INVOLVES THE MORTGAGE WITH OUR BANK, CHASE. WE WERE GIVEN A LOAN MODIFICATION A FEW YEARS BACK, AND HAD BEEN MAKING THE PAYMENTS UNTIL - OF -. AT THAT POINT, WE BEGAN THE PROCES OF ANOTHER MODIFICATION AT THE BEHEST OF CHASE ECAUSE OF A CLASS ACTION SETTLEMENT. ALSO, THE PAYMENT WAS SET TO GO UP IN - OF THIS YEAR AND NOW HAS, AND WILL AGAIN IN - ( I THINK ) OF -. WE COMPLIED WITH EVERY SINGLE REQUEST THAT CHASE MADE AND WERE DENIED. WE THEN RETAINED A COMPANY/PARALEGAL TO ASSIST US IN THE PROCESS AND WERE TOLD IT WAS DENIED AGAIN. WE ARE CURRENTLY UNDER BANKR... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 7, 2015 - My home has been in pre-foreclosure since - 2014 because of the situation my estranged husband put me in. I am a victim of financial abuse and have been working with several government agencies to recover from the economic burden he has left me and my - small children with. The concern I have with the current mortgage company is the time frame that this pre-foreclosure process has taken and we still have not even had an underwriter give me any options to keep the house. They keep asking for more, and more and more. Anytime there has been a request I have given it to them in a VERY timele... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 6, 2015 - When speaking to my Chase rep who is supposed to be helping me submit a modification option with paperwork she told my wife and I to not pay anymore on the mortgage or send in any payments because Chase will not accept it. She said that it could take up to 45 days to get our modification reviewed and approved. She told us to just save our money and save as much as we can. In late fees we were behind by an amount we could pay right then but because it was not including the attorney fees for Chase she said it was closer -. This just does not sound like it is right and I have never heard of no... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 6, 2015 - On - -, - wife and I received a letter from 3rd party seeking foreclosure on Chase 's behalfI have faxed back to Chase the packet from Chase regarding the mortgage assistance information that was needed. I have faxed said packet this very morning - -, 2015. Within Chase 's letter and communication it states that we have until - -, 2015 to return the paperwork. Let the record show that the packet was returned to this department 17 days before the final date to apply for assistance for our mortgage. I have also, faxed to - - a dispute letter to the validity of the debt... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 5, 2015 - My husband and I are experiencing some financial hardship. I initiated a call with the mortgage lender Chase bank for to apply for a loan modification. Turn in all required paperwork everything was fine until we mailed in the contract and made a late mortgage payment. Because the mortgage payment was 30 days late and was for the full amount of our loan it nulled and voided the loan modification contract. After being told this a day after making a good effort '' to make the full amount of payment not knowing the contract was not signed by the homeowners ( my husband and I ) we just assumed tha... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 2, 2015 - Chase Mortgage has refused my request for mortgage assistance. I have repeatedly requested a modification. Since Chase received a bailout, Chase promised to help consumers stay in their home. Chase has a pattern of not granting modifications to - residents. Now that I am back working, I can afford my mortgage payments. Chase is trying to force me to sell. This is unlawful and needs to be investigated. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure September 30, 2015 - I had a VA home loan with Chase. I had made every payment on time. We got a mandatory job transfer to CA and our child with - needed medical treatment in California. We tried selling and short sale but could n't sell the house. In order to be considered for short sale or deed in lieu, Chase said we could n't be current on the mortgage. Once we went behind on the mortgage and moved. Chase keep transferring our paperwork between departments, losing paperwork, requesting paperwork we had already provided, etc. It took Chase a year and 5 months to finally say it was done. We now found out 3 yea... |