JPMorgan Chase Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure District of Columbia

My complaint is in conjunction with a complaint filed - -, - ( Acct # -. That complaint was against the servicer - - - - ( - ). After providing supportive evidence of my complaint to - ombudsman office, - - and their attorney it has become evident they intend to do nothing about the mistakes in accounting on my loan. Prior to - being the servicer JP Morgan Chase under the brand name of EMC Mortgage Corporation was the servicer and prior to Chase it was EMC. My complaint involves errors in accounting at the time when JP Morgan Chase purchased - - which was owner of my account. More specifically in -/-/-. As a result of these errors which include a notice of foreclosure based on information that I was behind in my mortgage payments. After presenting evidence to - from my bank statements and from the payment history supplied by Chase it became evident that gross errors were made. As a result of these errors I signed a repayment contract and later on asked for and received a modification which allowed the money allegedly owed on the foreclosure to be added to my principle. This was all done by EMC/Chase who was acting as servicer. As a result of these circuitous dealings - has been charging interest on an erroneous principle. Since SPS is doing nothing to correct this situation I am filing a complaint against JP Morgan Chase where the problem originated. However, - has perpetuated in issue. I am now in foreclosure. I have a seller for the property. I need the amount owed to reflect correct accounting. Aside from the mistakes mentioned above there was also under reporting of mortgage interest.

JPMorgan Chase customer in District of Columbia
Dec 10, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
In progress

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more