JPMorgan Chase Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Nevada

Chase Home Finance has been since -/-/-, showing me behind on my mortgage payments. I bought my house -/-/-, and made my first payment to - - - -/-/-, -/-/-, -/-/-, -/-/-, and -/-/-. -/-/-, I receive a statement from Chase home Finance stating that I am behind approximately $3300.00 on a - -, - statement. I start disputing this information not only with Chase but with - - -. -/-/-, I receive an apology letter from - - - stating that I have not been behind on my payments, all payments have been made on time to date. I thought the issue was resolved. it was not. -/-/-, I receive a statement from Chase Home Finance stating I am approximately $3300.00 behind dated -/-/-. -/-/-, I receive a second statement from Chase stating I am approximately $5400.00 behind, dated -/-/-. One day later, 24 hours apart, both letters are in accurate. there is no way on earth, within a 24 hour period, could I be behind a difference of over $2500.00? I have paid all payments via - - and I have all original records. -/-/-, I pay my payment, and later that month receive a letter from -


you are not, I have been paying my payments, I am not behind, leave me alone. I fight with them for two months, at which time I gave in and said fine. It takes Chase another 6 months or more to approve me, the modification took my payment from $1100.00 to $1000.00 and now I am behind because of Chase failure to accept my payments in -/-/- and -/-/-. I have went to the Nevada Foreclosure Mediation with Chase -/-/- to no avail. prior to the mediation, I pulled all my original records and performed a complete financial audit of my entire account since day one, along with all statements associated with those payments. My accounting came within $380.00 of Chase numbers, meaning, Chase has been debiting my account instead of crediting my account. For Example, -/-/-, I paid a $1000.00 payment to Chase, the very next month, my -/-/- statement shows a credit of $0.00. - Penny, they credited me - penny, not the $1000.00 payment, but - penny??? Chase 's was suppose to do a complete financial audit of my account. I receive a telephone -/-/-, from - from the Executive Offices for Chase, and she said " - -, you are correct about the amount we said you owed, you only owe approximately $8600.00 from - - to date, not the $12000.00 we said you owed. '' That is one example, in a line of examples that I can prove with documentation that Chase has been fraudulently trying to foreclose on my home. I attach all documentation with the financial audit I did, the spreadsheet and all attached back up of all payments for your review. I need help with Chase because they just denied me a modification due to my other modification that I should not have went through to begin with. -/-/-, I had a credit of over $2000.00 when they refused my payments, stating I was behind and they were going to take me through a loan modification. I did not want that one, and it took them over 6 months or more, to approve it. meanwhile, I am getting further behind on my mortgage payments, due to no fault of my own. I attach all documentation for your review and have much more if you need it. thank you. Now, since -/-/-, Chase is claiming I am behind in my mortgage payments of over $48000.00, and during my -/-/- modification, place a - lien on my home for over $42000.00.

JPMorgan Chase customer in Nevada
Nov 10, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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