JPMorgan Chase Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Florida

For more than - years I have tried to get the name and contact of the owner of my loan. The servicer is Chase. I have received - different answers from - different banks and additionally, the public records and - show something different altogether from what the banks say. I am entitled to this information under the Fair Debt Collection Practices Act. Chase can not collect a debt without identifying the owner of that debt. I am also entitled to this information under RESPA. I have extraordinary circumstances and have tried for years to get a loan modification. My house has leaked, 70 % of homes defaulted, houses are worthless, ca n't be sold, I am working with -, my husband ca n't walk anymore, -, we had no income. This is why I wanted originally to know who owns my mortgage. They have refused for so long to provide this information that I do not think they even have standing - what other reason can there be to not give me a simple, legally required answer to - who owns my loan? My next step is court to determine standing since I have been told so many untrue,


to own the loan, ( with no proof ) said, " Submit the request to us. '' I did. They did not offer anything to relieve my situation. My house can not be sold. It is worth - what I paid. I am - the few who stayed and paid my mortgage. When I call Chase, even today, ( -/-/2015 ) they claim - owns my loan- but refuse to supply a contact for - - - -. Obviously, Chase will not disclose to me the true owner or contact of the owner of my debt, despite it being required by law. I requested documents to show standing. I was sent a copy of a note endorsed in blank ( anyone can get that in the public record ). I was sent payment history ( did n't request & it does not show the owner or standing in a court ). I asked to see the original note and though it was promised I could see it- they never produced it. I asked for a business receipt a certified copy of assignments, & endorsements of the note & mortgage. None was produced. I asked for a - report. None was provided. Anything to show legal ownership & transfer. This is what I 've been told about my loan ( documented with legally taped conversations, emails, & letters ). All documentation of hardship and responses from Chase, - have been submitted to these banks, including the tapes. 1. Chase owns the loan2. - owns the loan3. The loan is in a public trust4. - is the trustee5. No - is not the trustee6. - owns the loan7. The loan is securitized8. No the loan was never securitized9. - bought the loan from the originator10. No, the originator never sold any loans to -11. Go to the public records to see who owns your loan. 12. Public records show only originator -. 13. - shows servicer, NO owner or investor14. - shows - as investor15. -, we are not the trustee16. -, I do n't know why Chase told you - owns your loan. 17. I do n't know why they told you it was in a trust18. The loan is in the - program, owned by -19. No we never sold any loans into the -. We sold all our loans to -21. Chase has always been your servicer22. Chase has n't always been your servicer23. - was your servicer for 3 years24. Chase has your note25. Your note is with -Long story short - I still have no proof of who owns my loan

JPMorgan Chase customer in Florida
Nov 18, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase handled their complaint

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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