Review and analysis of over 110 complaints against Amerisave
Amerisave consumers have reported over 110 official complaints related to Application, originator, mortgage broker. Out of the 110 consumer complaints against Amerisave, 28% were disputed by the consumer (i.e. the consumer was not happy with how Amerisave responded to their complaint) and 90% were processed in a timely manner. 28% of consumer complaints against Amerisave resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Amerisave Mortgage application, originator, mortgage broker November 30, 2016 - Amerisave said after I explained my situation that I would have no trouble getting a mortgage with them, all I needed to do was pay for an appraisal. I did and was denied the loan, even though the appraisal came in as it should have. Avoid Amerisave at all cost, they are very fraudulent ....... |
Amerisave Mortgage application, originator, mortgage broker September 18, 2016 - I initiated a HARP refinance on my home in - - -, NV, in early - - with a company called Amerisave. I thought the HARP program was supposed to be seamless but this has turned into a nightmare! I have a high credit score of - and I do own enough assets to cover the loan amount of $ -. However, Amerisave has continued to request documents and disclosures from me over and over again that I already submitted ; there are instances in which I have submitted the same disclosures & documents as much as 3 times. My first concern is why Amerisave can not locate documents that I have... |
Amerisave Mortgage application, originator, mortgage broker September 7, 2016 - I submitted an application for a mortgage refinance through Amerisave. They charged me $420.00 for the appraisal ahead of time, BEFORE THE APPRAISAL WAS SCHEDULED. The documentation that I signed and submitted stated that I would be charged once the appraisal was confirmed scheduled, not when the card number was given to Amerisave. They took the money from my card and available credit prior to the agreed upon time. Additionally, the appraiser stated that he had spoken with the lender, researched the property and the comparable sales. He stated that the reaching the needed appraised value w... |
Amerisave Mortgage application, originator, mortgage broker August 22, 2016 - When we applied for a loan with Amerisave mortgage, we were required to supply a credit card for an appraisal before we ever got a good faith estimate ( GFE ). Amerisave essentially performed a bait and switch on us by asking for additional items not required by any state or federal law in an attempt to charge even more eroneous fees to pad their bottom line.... |
Amerisave Mortgage application, originator, mortgage broker August 22, 2016 - Why I can get to refi my home I have over 35 % equity and income to qualify, because I am - and - years old, On - -, 2016 I submitted my application to refinance my home, I received email from - - ( - ) she will be my loan Originator ( NMLS - ) after lucking the interest rate at 3.625 % that it will expired -/-/2016 ( 60 days from lucking date ) and submitting all required document including the appraisal fee of $490.00 and WAS ORDERED ON -/-/2016 and it will be return after loan is funded, flood certificate, linear Borrower Authorization ( -/-/16 ),... |
Amerisave Mortgage application, originator, mortgage broker August 19, 2016 - I applied for a cash-out re-fi on a property i own free and clear. My loan was conditionally approved. The lender request that I provide additional documentation to explain my social security - income. I had already provided several forms of verification such as award letters ad bank statements. My loan was put off for 2 months and then reassigned. I was then asked to provide documentation as to how long i would receive social security. I provided a letter from social security showing that i had recently been re evaluated and and my - was continuing. I was then asked to provide a letter ... |
Amerisave Mortgage application, originator, mortgage broker August 3, 2016 - I applied for mortgage w Amerisave and got approved. I reseived disclosure and I reviewed it on -/-/2016 and found error in the value I listed my house price ( I do n't know if I added - or they added ) I flaged it several times and uploaded it to them on the same day. I followed that with phone calls to them and they told me not worry and it is normal mistake. They reviewed the disclosure and did n't update me on any any thing and proceeded with appraisal ( cost to me $800.00 ). After the appraisal I received a new disclosure with over $8300.00 of extra fees. This substantial amo... |
Amerisave Mortgage application, originator, mortgage broker June 29, 2016 - Applied for a refi mortgage through Amerisave did all the mountains of paperwork, appraisal, and everything asked of me. They are very slow, - - was my loan officer. This process started in around -/-/-. They were running extremely behind but was informed 3 weeks ago all was fine. We finally got assigned a processor last week, we talked in email and all was fine, - - kept telling me all was fine. Then all of a sudden I get an email that our loan was not acceptable by the below email. " -, Underwriting reviewed your income and we ca n't use a lot of your income ; specifical... |
Amerisave Mortgage application, originator, mortgage broker June 29, 2016 - I had started the loan process with Amerisave after - could not accept us trying to buy a stateside house while living and working overseas. We had gone through all the motions and was told that we would have to claim the house as a - home which was not an issue. All documentation had been submitted and underwriting is being completely difficult. My wife and I are residents of Ohio. I enlisted in the - - in - -. I got out in - -. I currently work for - out in -, - and my wife is a -. Her job covers the housing and technically we do not pay rent out of pocket... |
Amerisave Mortgage application, originator, mortgage broker June 27, 2016 - I started out my cash-out refinance using a VA Loan with Amerisave because they had approved me for a 3.375 % interest without paying points ( in fact they were supposed to give me $680.00 for taking that rate ) I talked to a man at the company and he said that 's right because I have a - credit score. I also received a loan estimate that showed no origination fees which he also stated they do n't charge those. Now, after a long back and forth of documents I already uploaded it was told I did n't need to send at first but then told I do need to send we are in the closing portion. I 've se... |
Amerisave Mortgage application, originator, mortgage broker June 24, 2016 - I inquired about Refinancing online. Several Mortgage Companies, including Amerisave set me several e-mails for several weeks. I take care of my totally invalid mother and it 's been frustrating with all the e-mails and phone calls. Amerisave kept sending me athe same e-mail that allows hyou to click in that days rates. I clicked in everyday and did nothing until -/-/-, when the Rate was 3.25 % with Closing Costs of $2700.00. I clcked on the Link to Apply at that Rate and Fees and I went as far as the Application all wallowed me. Upon not being able to finish, I received e-mails fro... |
Amerisave Mortgage application, originator, mortgage broker June 15, 2016 - I applied for a loan with AmeriSave so I could get a pre-qual letter as an adjunct while I looked for a home to buy. I was applying for a 30 year fixed rate mortgage loan. I was contacted by AmeriSave Loan Agent, - -. There was a problem at first when my credit was requested from the Credit Bureau 's. My credit which is excellent, but it came back in my old name only. I had a legal name change in - -. I was not sure if that would be a deterrent to getting a home loan and the loan officer was not sure either. The loan Officer stated that she was checking with her Supervisor about it... |
Amerisave Mortgage application, originator, mortgage broker June 8, 2016 - I attempted to get a refinance mortgage. Amerisave charged me $420.00 for an appraisal and then proceeded to send me inaccurate paperwork. They did this 3 times and when I told them I could n't sign inaccurate paperwork they closed my loan application saying I did n't respond. I have contacted them - times and they are refusing to contact me back. I looked up Amerisave Mortgage and there was a lawsuit by the CFPB that Amerisave lost forcing them to pay a large amount of money for illegal practices such as this. Well, they still are doing so. I would like my money refunded. ... |
Amerisave Mortgage application, originator, mortgage broker April 19, 2016 - We applied for a refinancing loan for our home in - 2015. When we applied for this loan, we paid for the home inspection fee which cost us about $520.00 in - 2015. In - 2015, they have made us to do to pay - home inspection, additional $520.00, promising that this fee will be refunded at the closing and the loan is almost to be closed. As of now, after - months the loan is still in process and the underwriting is requesting more information. We have - credit scores with very strong financials. ... |
Amerisave Mortgage application, originator, mortgage broker April 15, 2016 - I am addressing this complaint directly to you because I believe the issue needs attention from the highest authority. Recently, I had submitted an online application for mortgage refinancing to Amerisave Mortgage Corporation, - ID # - for my house located in - -, CA. Going through Amerisave 's online application, its system prompts - to pick available rates the corporation would offer based on loan amount, property value, location and credit scores. Further, it let 's one view all associated costs and fees that come along the selected rate, and how much Amerisave offers as cre... |
Amerisave Mortgage application, originator, mortgage broker April 8, 2016 - Application for pre-approval started on -/-/2016..I was approved and loan application was started with AmeriSave. A few weeks later I received disclosure and I noticed a figure of $2500.00 " other income '' was shown.I explained at the time I want due to inherit stock but I did not have it in my possession yet.Underwriter has delayed processing and asked about this other income.Loan officer went back and " faked '' my income from Social Security to satisfy underwriter.Meanwhile I have submitted bank statements, tax returns, documents 2 and 3 times.These are shuffled back and forth between ... |
Amerisave Mortgage application, originator, mortgage broker April 5, 2016 - I applied for a mortgage from Amerisave -/-/2012 and paid their fees to secure the rate and term. I was baited and switched and never received the loan. This was a scam. ... |
Amerisave Mortgage application, originator, mortgage broker March 30, 2016 - I recently became aware that Amerisave Mortgage Corporation participated in some illegal practices that harm customers. I did not know at the time ( until recently ) that I had any legal recourse for an issue I had, and I would like to seek restitution at this time. I applied for a 30 year fixed rate mortgage loan with Amerisave on -/-/06 ( loan application # - ). As part of the process I paid for an appraisal. I also paid for " discount points '' to lower the interest rate on the mortgage. These payments were made through my credit card on -/-/06, and I have those records. Shor... |
Amerisave Mortgage application, originator, mortgage broker March 14, 2016 - I contacted Amerisave Mortgage and spoke to - -, one of their loan officers. I told - that I was turned down for a mortgage loan last summer. I told him I found another property and that I am looking into finance. I specifically told him that I need him to prequalify me before incurring any expenses. He asked me a good number of questions about my income, assets and liabilities. I answered him truthfully. He assured me then that he sees no problem in me getting the loan. He said he will email me a pro-approval letter to give to Seller, and proceeded to ask me for my credit card in ord... |
Amerisave Mortgage application, originator, mortgage broker December 18, 2015 - Amerisave quoted me for a refinance of my home loan and took an application online. I enter my info and found out later that the rate the lender quoted me was not for an investment property. I asked the Lender to cancel my application at that time and refund my appraisal fee and they refused to do this. I have filled a dispute with - - and wish to have my appraisal fee refunded ASAP. The rep I was dealing with was - - - - is also investigating this claim and Amerisave has still yet to refund my appraisal fee. ... |
Amerisave Mortgage application, originator, mortgage broker October 23, 2015 - Amerisave.com cheated me into signing up with them for low interest rate, I was asked to pay for Apprisal. But when the apprisal came it came at -, when - was showing at - and I myself spent over - over completing garden level basement. I felt the guys wantingly tweeked to offer me a loan and then get apprisal. It looks like they do this constantly for all customers. -- is the person and they knew for sure they were not going to offer the loan but pushed me to accepting the agreement using low interest rate. ... |
Amerisave Mortgage application, originator, mortgage broker September 4, 2015 - I applied for a mortgage with Amerisave for a refinance of a condominium in -/-/-. Because the condominium was in a new development, I had been unable to get a 30 year fixed loan with other lenders as they said the project had to be completed first. I had used Amerisave before, so I called the loan officer who had done my other loans and mentioned that I was unable to get a loan on this particular condo until the remaining units were completed. He told me that Amerisave could do the refinance, a 30 year fixed rate loan. I told him that I did not want them to run the credit check and the a... |
Amerisave Mortgage application, originator, mortgage broker August 23, 2015 - It 's the worse experience I 've ever had with a lender. I 've done at least - real estate transactions and have never been treated so shabbily. They took forever to assign my loan, would not answer emails after I submitted the application and they took my $500.00 to do an appraisal. When I tried to lodge a complaint with a manager - '' would n't give his last name and basically told me to suck it up. I completed my paperwork within - days because I wanted the process to happen on time and by their deadline. It did n't matter. I guess I should 've paid more attention when my loan p... |
Amerisave Mortgage application, originator, mortgage broker August 21, 2015 - Almost 5 months ago I applied for a mortgage refinance with Amerisave. Despite the fact that my wife and I have excellent credit and income well above average, and also despite the fact that our house is in a very desirable area of - NJ, the loan still has not been closed. I have been told verbally over the phone that I have been approved and that the closing will be scheduled soon but I am repeatedly asked to supply just one more thing before we can close ''. I have asked to speak to a manager several times and the people I am dealing with have refused to give me the contact information f... |
Amerisave Mortgage application, originator, mortgage broker August 1, 2015 - Initiated loan refinance with amerisave in - 2015, it is - and loan is not closed. My credit my ability to pay and documentation have been provided. The damage to me financially by not closing in a reasonable amount of time ( I consider - days - is at $1200.00 and counting. This company has now restarted like this is a new loan asking for all same docs already provided and running a hard push on my credit report and ordering a - appraisal on property. I think I am being scammed the interest rate I locked in -/-/- is not offered I ca n't move on to another lender because o... |
Amerisave Mortgage application, originator, mortgage broker July 27, 2015 - I made a mistake and asked for a refinance on my condo. I got a prompt reply by phone and began the process. After agreeing on rates, 15 years fixed. I was asked to fill out a form which I had to print and send back. Before I could print the form I received a request for copies of paper documents. I now realize that this could go on for ever. I have sent Ameri-save an email canceling the process. ... |
Amerisave Mortgage application, originator, mortgage broker July 17, 2015 - I am reporting a case of Mortgage fraud, the borrower - - and - -, we sued in superior court and lost, and also lost the appeal, I recorded a judgement on -/-/- for the amount of $52000.00 plus interest. I discovered -/-/- that the - had refinanced the house as of - in order to avoid the judgement. I immediately notified the bank and the Title company of the fraud. The bank has done nothing to the borrowers and nothing to satisfy my judgement. I have also been in tough with the Title insurance company, which has stated they are going to do nothing until the bank f... |
Amerisave Mortgage application, originator, mortgage broker July 15, 2015 - My wife and I applied for a - loan with Amerisave mortgage on -/-/2015. We supplied them with all the information they asked for in a timely manner and paid - $ for an appraisal of the property. Everything was fine untill the rate we locked in at ( - ) went up a quarter point. Then the circus started. They have asked for countless documents which we have supplied and as of -/-/2015 they are still asking for more. Seems they are going out of their way to discourage us from wanting to go thru with this loan. Believe me if I could get this rate elsewhere I would not be writing this a... |
Amerisave Mortgage application, originator, mortgage broker June 18, 2015 - Went to Amerisave and I have been having problems getting the loan. I paid for the appraisal $400.00, but they are really dragging their feet. I have been trying to get loan since early -. I requested a refund of the $400.00 appraisal but they would not give it back or give me a copy of the appraisal. They are making excuses and postponing the loan. They keep making excuses that they need more and more paperwork. ... |
Amerisave Mortgage application, originator, mortgage broker June 16, 2015 - I asked for my documenation I asked for it numerous times but nobody is responding ... |
Amerisave Mortgage application, originator, mortgage broker May 11, 2015 - Amerisave Mortgage Corporation offered me a very attractive interest rate in - for refinancing my mortgage. I went ahead and applied for the loan as they guaranteed rate lock for a period of 60 days. They asked me to pay $420.00 for payment towards Appraisal immediately. As soon as I paid, appraisal was done within - days from the application date. I also submitted online all the documents they requested. Then they sat on my application for almost two months. When I followed up, they said they were busy with too many applications and offered to extend rate lock since they were delaying... |
Amerisave Mortgage application, originator, mortgage broker April 13, 2015 - I applied for a loan on line with Amerisave Mortgage. Filled out the application was approved and lock in a 3.25 %. Immediately I was called asking for my credit card to order an appraisal on my property giving me a false sense of security..I was asking for a load of $110.00. My house was appraised for $ -.Credit was excellent, had liquid - almost a million dollars. For 2 1/2 months asked for documents after documents no end going back 3 years. This was extreme. My primary residence was - - and I had another address where my office was located. My immediate family lives with me a... |