Amerisave Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Amerisave Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Oklahoma

We applied for a refinancing loan for our home in - 2015. When we applied for this loan, we paid for the home inspection fee which cost us about $520.00 in - 2015. In - 2015, they have made us to do to pay - home inspection, additional $520.00, promising that this fee will be refunded at the closing and the loan is almost to be closed. As of now, after - months the loan is still in process and the underwriting is requesting more information. We have - credit scores with very strong financials.

Amerisave customer in Oklahoma
Apr 19, 2016

* Source: CFPB Complaint Database

Amerisave response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3AmerisaveComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20128/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/20131/20145/20148/20149/201410/201411/201412/20142/20153/20154/20155/20156/20157/20158/20159/201510/201512/20153/20164/20166/20168/20169/201611/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmerisaveApplication, originator, mortgage broker0.9%69.1%28.2%1.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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