Amerisave Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

Amerisave Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker Georgia

I applied for a cash-out re-fi on a property i own free and clear. My loan was conditionally approved. The lender request that I provide additional documentation to explain my social security - income. I had already provided several forms of verification such as award letters ad bank statements. My loan was put off for 2 months and then reassigned. I was then asked to provide documentation as to how long i would receive social security. I provided a letter from social security showing that i had recently been re evaluated and and my - was continuing. I was then asked to provide a letter from my doctor.

Amerisave customer in Georgia
Aug 19, 2016

* Source: CFPB Complaint Database

Amerisave response to complaint:
Closed with monetary relief

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