Amerisave Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Amerisave Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New Hampshire

Initiated loan refinance with amerisave in - 2015, it is - and loan is not closed. My credit my ability to pay and documentation have been provided. The damage to me financially by not closing in a reasonable amount of time ( I consider - days - is at $1200.00 and counting. This company has now restarted like this is a new loan asking for all same docs already provided and running a hard push on my credit report and ordering a - appraisal on property. I think I am being scammed the interest rate I locked in -/-/- is not offered I ca n't move on to another lender because of application fee and appraisal fee I have already been charged and I am not willing to forfeit. Please advise

Amerisave customer in New Hampshire
Aug 01, 2015

* Source: CFPB Complaint Database

Amerisave response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AmerisaveComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20128/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/20131/20145/20148/20149/201410/201411/201412/20142/20153/20154/20155/20156/20157/20158/20159/201510/201512/20153/20164/20166/20168/20169/201611/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmerisaveApplication, originator, mortgage broker0.9%69.1%28.2%1.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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