Amerisave Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Amerisave Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Minnesota

I applied for mortgage w Amerisave and got approved. I reseived disclosure and I reviewed it on -/-/2016 and found error in the value I listed my house price ( I do n't know if I added - or they added ) I flaged it several times and uploaded it to them on the same day. I followed that with phone calls to them and they told me not worry and it is normal mistake. They reviewed the disclosure and did n't update me on any any thing and proceeded with appraisal ( cost to me $800.00 ). After the appraisal I received a new disclosure with over $8300.00 of extra fees. This substantial amount and I 'd have stopped the refinance and appraisal over this since the refinance rate is the same as the original rate and this will take away large amount of the cash out. I asked for a refund for the $800.00 but they refused. They clearly violated TILA and I disputed the charges with my credit card company. I 'd like your help in resolving this matter. Please advise on my options.

Amerisave customer in Minnesota
Aug 03, 2016

* Source: CFPB Complaint Database

Amerisave response to complaint:
Closed with monetary relief

Consumer disputes how Amerisave handled their complaint

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