GE Capital Retail Billing Disputes Complaints

Review and analysis of over 976 complaints against GE Capital Retail

GE Capital Retail consumers have reported over 976 official complaints related to Billing disputes. Out of the 976 consumer complaints against GE Capital Retail, 12% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 46% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.

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New Billing Disputes Consumer Complaints


GE Capital Retail Credit card billing disputes

September 17, 2015 - Hello, I had a Walmart credit card account open in - and paid it in full in - - for the amount of $1400.00. I recently received a bill from the creditor with a opened balance of -. I called Synchrony Bank and they researched my account and stated that my account was paid in full and a new balance show up on - -. I stated to them how could I have a balance when my account been closed since - and paid off - -. ...

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GE Capital Retail Credit card billing disputes

September 14, 2015 - When paying the Sams Club - online, the authorizing screen switches to the minimum payment, typically $25.00, if you do not wait for the previous screen to fully come in before clicking to proceed. The only indication that it has not come in fully is a small circle still spinning near the top left of the screen. This has caused me and I 'm sure countless others to end up with unwanted finance charges. I complained to the company. They returned my fees, but I see they have not fixed their website and it almost happened to me again, today. ...

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GE Capital Retail Credit card billing disputes

September 14, 2015 - I applied for and received a Care Credit Card -/-/-. My understanding was that if I paid my balance in full by the deadline - -/-/- - I would accrue no interest. I have made regular payments, and when I had a late payment I paid the late fee along with the payment. I have never exceeded the limit of what I was told was the limit of my promotional balance. On -/-/- I submitted what I believed to be my final payment. For the first time ever, I did not receive a confirmation email. My payment was deducted from my account. When I called customer service this morning I was told that ...

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GE Capital Retail Credit card billing disputes

September 8, 2015 - I purchased furniture in -. They delayed a portion of my furniture which caused me to want to cancel my order. In order to keep my business, they discounted my purchase and I took the portion that was available with me. The portion that came with me did not fit so I returned it a day later and was refunded the amount. The discount never reflected on the credit card while the return did, so even when I finished paying my card off and closed it out, they still show a balance and I am getting late charges. ...

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GE Capital Retail Credit card billing disputes

September 8, 2015 - For a billing statement -/-/-, I had a due date of - - in the amount of $100.00. My payment of $110.00 - overpaid ) did not clear the bank until - - which made me 1 day late and caused me to have a $35.00 late fee added to my card. I did not receive a bill in by the - week of -, so I called to confirm that my account had a zero balance ( I was unaware the payment posted a day late and resulted in a late fee ). I was advised of the late payment and associated late fee. I made a payoff payment for $30.00 over the phone. I later found that no payment had been acc...

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GE Capital Retail Credit card billing disputes

July 18, 2015 - Banana Republic Credit Card Services intentionally obfuscates the process for changing your automatic billing. Whenever you try to change your autopay ( no matter how far in advance of the payment due date ), it cancels your your previously scheduled autopay but does not put in place your newly requested payment amount until the next scheduled payment. Banana republic does not clearly inform you that no payment will be taken out on the next payment due date until - day after the payment is due. This has resulted in fees. Secondly, Banana Republic took out - payments this last month : -...

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GE Capital Retail Credit card billing disputes

July 13, 2015 - I had duct work done, and this company made one mistake after another, had horrible customer service, and the quality of service and product is subparOn -/-/15 a crew of - people came out to do the job and I was told the job would be complete before they left that day. However not only did they have to come out on -/-/- they also had to return on -/-/-. All more time I missed from work and from being able to attend a family trip to - -. Still today I am left w/ a job that is not complete. During the complete job I had to go behind the crew and have them correct one thi...

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GE Capital Retail Credit card billing disputes

July 5, 2015 - In -/-/- I applied for a Lowe 's credit card to pay for a renovation. The card was to be without interest for - months. I never received the initial credit card from Lowe's/Synchrony Bank, - - -, -, Ga - and a - card was sent to me. I began receiving statements for the - card however I was being charged interest. When I advised them of this problem they began transferring interest charges from the old card to the new card. In -/-/- they said my balance was $12000.00. I calculated my balance to be $10000.00. I would crack quested that they give me a payoff ...

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GE Capital Retail Credit card billing disputes

June 30, 2015 - I tried to make a purchase, my card was declined when I called I was told that my card was charged for the purchase and charged several times for the purchase and they refused to refund the money, they also refused to check all previous transactions to check if they have charged me several times on other transactions. ...

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GE Capital Retail Credit card billing disputes

June 30, 2015 - I have not received a bill in the mail at all until today, despite having had an account since - 2015. I have been struggling trying to gain access to my account online as well. The bill I received today stated that I owed $98.00, which is odd since I paid my bill in full several months go ( a little over $35.00 ) and had n't ordered anything since then. I called their number and after a wait spoke to a person who identified herself as - -, a representative with a - accent. I explained the situation and expressed concern that someone had stolen my card or unlawfully accessed my...

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GE Capital Retail Credit card billing disputes

June 29, 2015 - CFPB Case # - regarding CareCredit ending - did not see Care Credit Corporate response until after I submitted my dispute. I would like to add the following response to my file please. I have faxed CareCredit with the dispute today and also sent response to Corporate Consumer Relations - - -. Again I am very disappointed as she did not return my calls after - and I believe Care Credit has NOT been fair in their responses to me or verifying the - claims for treatment that I did not authorize or receive. Thanks you Sincerely, - - - ...

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GE Capital Retail Credit card billing disputes

June 29, 2015 - This is a follow up to CFPB Case -. After reporting my concerns in - 2015, about Synchrony Bank I am not satisfied with the resolution. The company had removed 2 payments from my checking account ( without approval ) and applied them to a JC Penney - Card account ( which I did not have ) The payments I was making towards a - - were not recorded towards my account, therefore, late fees were charged. The account numbers on these account are very different, the addresses for payments are not the same either, yet these were the explanations I received. The solution was to credit the...

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GE Capital Retail Credit card billing disputes

June 26, 2015 - I have a credit card with Sleepys that is through Synchrony Financial. Every month I have paid - which is more than my minimum payment. I set up the payment to come automatically through my bank on the - of each month. I unfortunately had not looked at my statements for over a year. I recently opened one up and noticed they charged me a late fee. I opened up old statements and found that they too had late fees associated with each payment even though the payment was received by them each month around the same time. I called to ask how I could be charged a late fee each month when I was p...

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GE Capital Retail Credit card billing disputes

June 25, 2015 - Back in -/-/-, I applied and received a care credit account for - worth of dental work my husband needed. Our insurance would only cover - of this amount. On the last month -/-/- I made a last payment to take care of the - transaction of this total. I was 8 days late. Not understanding that their is no grace period for this account. They immediately charged my account the back accrued interest. I did not realize I was acquiring interest on an interest free loan if paid back at the end of the term. I paid early on a transaction that was due in -, However they charged me th...

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GE Capital Retail Credit card billing disputes

June 22, 2015 - Attempting to dispute a charge and the credit card company is not doing anything and is requiring a minimum payment even though I am disputing the entire amount. ...

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GE Capital Retail Credit card billing disputes

June 22, 2015 - I contacted the company via phone on -/-/- 2015 requesting assistance with my account as I am past due, over credit limit, and was shocked to learn that I was unknowingly signed up for a promotion that has led me to be over the original limit of $1800.00 due to the promotion expiring and me being charged, according to the representative, 42 % interest on the unpaid promotion amount an entire year equaling around $630.00. This has left me with a balance due of more than $2500.00. Additionally, the representative informed me that I have an additional promotion ( that I have no idea ho...

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GE Capital Retail Credit card billing disputes

June 18, 2015 - I have a credit card with - formerly - And ShopNbc. I found out today that they said they closed my account because of non payment in six months, I told their Rep thats impossible because i have a print out not only from my bank but from their web site 's payment history which shows i 've made payments since -/-/- to as recent as -/-/-.The rep then said they never recivied it i said well there are comformation numbers with thoses payments.The Rep then said my account went to collections to a Co. called - I told the rep i never heard of them let alone recivied any letter 's ...

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GE Capital Retail Credit card billing disputes

June 15, 2015 - my wife and I, have an account ( credit card ) with Lowes, we purchased a Refrigerator almost two years, we are making payments. payments are schedule on the - of every month. on - - I sent my payment online using their website, two days later I went online and checked my balance and I notice they had charged my $38.00 late fee. I called them to fine out why they charged me late fees and the reason I was told is that the payment was posted the following day. ...

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GE Capital Retail Credit card billing disputes

June 15, 2015 - On -/-/-, I made a purchase totaling $85.00 on my JC Penny Credit CardAlmost a year later, in - of -, I received a notice from - - - for $230.00. Not knowing what it was for, I contacted them and upon my inquiry realized it was for the purchase of the $85.00 made the year before plus all of the collection/late fees. We had moved and the billing address was not updated to reflect the new address which I accepted responsibility for. I immediately contacted JC Penny and they had record of return mail and accepted and filed a dispute on my behalf. For the time period ...

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GE Capital Retail Credit card billing disputes

June 15, 2015 - -/-/2015 I received CareCredit preapproval - for expected dental work which I was advised could present letter with - forms of ID to any dental provider.-/-/2015 I booked a free consultation -. I was given only - plan of treatment estimated $- Advised - dental office I need to discuss with husband prior to commitment. Was advised by - of need to make down payment on date of starting any work, that is when I showed him my preapproval which he took a picture with his phone and went to the computer and raised the credit line to - without my approval. I later learn...

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GE Capital Retail Credit card billing disputes

June 10, 2015 - Made payment to GE/-/Synchrony Bank ahead of due date. Due date was -/-/- for $-. Paid online $- on -/-/-. Received an email stating no payment received (-/-/-.) Verified immediately with payment confirmation (-/-/-), my bank (-/-/-) and account online. Payment was received and processed. I called Synchrony Bank (-/-/- @ - est.) Spoke with representative that could not help, except to remove late fee. Asked - for manager. Spoke with Account Manager, - (ID #:- on -/-/- @ - est.) She said the account would be credited the late fee brin...

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GE Capital Retail Credit card billing disputes

June 6, 2015 - After purchasing an item on - on -/-/15, I clicked on the Go To - '' link. Instead of then being allowed to choose my payment option as had always been the case previously - including twice the very day before - my - - was charged WITHOUT MY AUTHORIZATION. Upon realizing what had just happened I tried for appx - hour to void the transaction and pay by my usual method, to no avail. I then tried to contact the seller but he was away and by the time I received a response his assistant had already shipped item. - and PayPal customer service, when finally reached, were, n...

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GE Capital Retail Credit card billing disputes

June 5, 2015 - Being billed for merchandise on Amazon credit card that was previously refunded. Charge appeared -/-/2015. Had previously complained to CFPB when Amazon indicated they would rebill and Synchrony Bank indicated credit on account was permanent. This was not the case. ...

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GE Capital Retail Credit card billing disputes

June 5, 2015 - My name is - - and I have a personal line of credit with Sam 's Club. I had an available credit balance of $1000.00. I paid my bill and an additional $75.00. After I paid my bill, Sam 's Club lowered my credit balance to $800.00 leaving me to be over my limit by $23.00 ; which has now negatively affected my credit. I have not missed a payment and when I called to resolve the issue, they did n't bother to give me a reason. I was told that the boss did n't take calls. ...

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GE Capital Retail Credit card billing disputes

June 4, 2015 - After submitting a complaint ( Case Number - ) I received a call from Synchrony Bank where they argued with me about my complaint. Eventually they agreed to remove the late fee. However, even though I paid the balance in full as soon as Synchrony gave me access to the transferred account, today I see that they charged me $32.00 in interest. They are clearly doing that to penalize me for complaining to CFPB, as the account is closed, has been paid in full, and late fee removed. I would happily have paid Synchrony in full earlier, by their due date, if they had given me access to do so. But...

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GE Capital Retail Credit card billing disputes

June 3, 2015 - I have a - Rewards Card that was initially issued by - Bank. I think that in the middle of last month, - 2015, the card was taken over by Synchrony Bank. - Bank sent me a statement at the beginning of - telling me to send payment of at least $25.00 to - by - -. On - -, my bank sent - an online payment of $700.00 which is how I 've paid that bill for years. I went to - 's website the next week to see if the payment had been made, but the - Card had been removed. On - -, I received an email from Synchrony Bank telling me that I could access my acc...

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GE Capital Retail Credit card billing disputes

June 1, 2015 - My -/-/- statement arrived and upon review I had noticed charges that I did not make. Futhermore, I only made - purchase. Second, I contacted the company and they stated they would dispute the Item. I made only - purchase at - time. Then stored the card. I made the - purchase to help build my credit. This has been a on going problem with many different companies, That is why I am tell you about this to maybe stop this trend or whom ever is doing this. ...

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GE Capital Retail Credit card billing disputes

June 1, 2015 - I received a bill, credit card from - with - Bank in -, paid the full amt. of $37.00 on - through my bill pay at my bank which is documented. In - I received another bill for the same amt. plus fees and interest. I immediatly called the number on the bill explaining it was already paid and sent a verification from my bank as to when they paid it and when the check cleared. Latest bill this month for $100.00. They sent a check to me dated -/-/- for $37.00. I 've contacted them since with no resolution. I have had another problem with same bank with my Walmart Discover ...

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GE Capital Retail Credit card billing disputes

June 1, 2015 - I have a WalMart Credit Card that was suspended several years ago because WalMart refused to change the due day to the - day of the month. I have been making $50.00 per month payments on the -/-/- of the month ( or by the - day of the month ) and WalMart has charged a $35.00 late fee each month, plus WalMart has charged a monthly purchase fee '' each month, and the - fees have effectively nullified my monthly payments. Today my current balance is more than it was back in - 2013. I think WalMart is ripping me off, and I sent them an email letting them know that I was going...

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GE Capital Retail Credit card billing disputes

May 24, 2015 - I have had the care credit card since 2009 and have been charged interest. I have not received the refund claim form from care credit. Is there any way Ican receive one? ...

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GE Capital Retail Credit card billing disputes

May 21, 2015 - I have an Amazon.com Credit Card from Synchrony Bank. My payment was due by the - of the month and I paid my bill online on the -. As of today -/-/2015, I noticed my payment has not been posted yet and noticed that a Late Fee was charged to my account on the - after I made the online payment yesterday. I called Synchrony Bank and asked WHY they are charging Late Fees on the exact same date as the due date and they said it 's just their company policy to do so and it should take up to - hrs to process my payment and at that time, they can remove any late fees that were applied...

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GE Capital Retail Credit card billing disputes

May 20, 2015 - I signed up for a PayPal account back in -/-/-/-/-/- and somehow they gave me a $500.00 credit line. I did n't want this line of credit, I did n't need it, I did n't ask for it or could I afford to pay another bill. I thought all the purchases were going to my credit card. When I got a bill I was unsure what it was ... because I did n't sign up for anything, I just thought it was a statement. Then I learned it was a credit line/bill I immediately called to have it transferred to my card which they would not let me do. I have emailed and emailed, called & called ... with no help fro...

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GE Capital Retail Credit card billing disputes

May 15, 2015 - Returned item to - and purchase was not refunded to - Credit Line administered by Synchrony Bank. ...

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GE Capital Retail Credit card billing disputes

May 15, 2015 - I have an account with Care credit been paying $100.00 every month, I finaly owed $300.00 and was going to pay it all off when i looked in my account care credit charged me $250.00 interest rate!!! How is that even legal!!!! This company needs to be shut down!!! I was never explained that a 95 % apr was going to be charged after certain month period this is a scam and rip off company, and you cant even talk to a live person over the phone. Dont ever apply for care credit!! ...

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GE Capital Retail Credit card billing disputes

May 15, 2015 - I applied for credit with synchrony Financial in -. My total bill was for -.. A week later I checked my account and there was an extra -. I have called the company several times and the issue has yet to be resolved. I Have spoken to - ( manager with - - : - ). I have contacted - - general manager of - ( - ). I called the company directly and spoke - ( ext - ) - ( ext - ) - ( did n't get her extension ). I never agreed nor did i receive any services totaling - the issue has yet to be resolved. ...

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GE Capital Retail Credit card billing disputes

May 14, 2015 - I opened a Belk Department store credit card in the summer of 2014. When I got my - statement, I immediately went to the Belk credit card website to set up an automatic debit of the full payment on the date it was due. My subsequent monthly statement was successfully debited on -/-/2014. Shortly thereafter I could not find my credit card and requested a replacement. My next purchase with the Belk credit card was an on-line purchase for $83.00 on -/-/2014. I received no Belk statements during the next two weeks and left the country and did not return until mid-December. As had ...

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GE Capital Retail Credit card billing disputes

May 13, 2015 - On -/-/2015 on my Amazon Store had promotional balance pay off of -. However the month prior had a promotional balance pay off of $390.00. but I paid - a difference of $90.00. My regular purchase amount on this statement was $200.00 which is being paid only if there is anything left over after the promotional balance. I had $150.00 worth of promotion balance due for pay off on -/-/2015. Since I had the $90.00 credit I paid $70.00 on -/-/2015. Which left $9.00 to be credited to anything upcoming promotional balances. On -/-/2015 I called in because th...

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GE Capital Retail Credit card billing disputes

May 11, 2015 - Synchrony Bank has for the - time placed a late fee on our account, stating that the account # for our bank is incorrect and they were not able to apply the funds. We contacted our bank who verified that the account number was in fact right and thatthey had no excuse for not processing the payment. We get the run around from Synchrony bank, who seems to have a horrible reputation with customers. This bank is predatory and no longer should be able to feed off the citizens of this country. ...

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GE Capital Retail Credit card billing disputes

May 11, 2015 - On - -, 2014 and - -, 2014 I submitted a dispute to - - at Synchrony Bank for current charges with Care Credit, the Provider is Animal Hospital of - -. I signed a contract with the Animal Hospital on -/-/2014 for - for my - dog. - developed an - which was diagnosed as -. An -ray was taken and confirmed that the - that - - placed in her - during surgery failed and because of the - - which she contacted during the surgery, needed to immediately be removed from her -. He never offered to redo the surgery free of charge. I still have a...

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GE Capital Retail Credit card billing disputes

May 11, 2015 - HELLO. THIS LETTER IS TO COMPLAIN ABOUT SERVICES I RECEIVED STARTING - -, 2012. I ORIGINALLY WENT TO THIS OFFICE BECAUSE I HAD - METAL FILLINGS IN MY TEETH. I JUST WANTED THESE FEELINGS OUT AND REPLACED WITH COMPOSITE FEELINGS. THIS IS A VERY SIMPLE PROCEDURE. I WAS TOLD THAT I NEED CROWNS AND ROOT CANAL. AS I WAS IN THESE PROCEDURES DONE I KEPT ASKING ABOUT THE MATERIAL USED FOR ROOT CANAL AND CROWN 'S. I GOT I DO N'T KNOW FOR AN ANSWER EVERY TIME. MY ORIGINAL COMPLAINT I WENT TO THIS OFFICE WAS - - MATERIAL IN MY FEELINGS. LATER WHEN I FOUND OUT BY COMPLAINING TO THE BANK THAT...

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GE Capital Retail Credit card billing disputes

April 29, 2015 - I had opened an account with CareCredit to pay for a dental procedure. I was told that I would have no interest if it was paid in the - - months. At the conclusion of that time period I was charged accrued interest and my balance skyrocketed above what it originally was. I never received any notification when I signed up for a CareCredit account of the accrued interest or any notification by phone, email or regular mail that this would happen nor did I receive any notifications when the date was upcoming. This company has been sued and were mandated to issue refunds to over a - consum...

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GE Capital Retail Credit card billing disputes

April 24, 2015 - I have had billing issues with Synchrony bank - - cars. I have always made my payments on time never been late. I called in - to get my regular balance for this card, not any of the promotional balances was told I owed -, so I paid that in full, I have them telling me now that I owe - and they charged me a - late fee, I have - promotional balances, No INTEREST, that have not expired, I have talked to so many people and supposedly a manager - yesterday and there is a charge out of ohio for - that I did not put on there, and no one knows anything, I think they are usin...

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GE Capital Retail Credit card billing disputes

April 21, 2015 - I received a letter dated -/-/- from Synchrony Bank regarding my Care Credit claim. The letter stated my account would be credited for the amount of the award I received from the claim in accordance with the terms of the CFPB agreement. I received a statement on -/-/- that my account was credited $300.00. When the claim was initially filed against Care Credit, I was told by Care Credit that the disputed amount on my account was $390.00, not $300.00. When I contacted Synchrony Bank on -/-/- to inquire why the amount was different from what I was originally told, I was infor...

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GE Capital Retail Credit card billing disputes

April 20, 2015 - I am in the middle of buyin a home and I have a charge off on my credit report that I need to resolve. I have call on several time to get no where. I am willing to pay the debt off to purchase this home however the credit company SYNCB/CARE Credit has been no help and said that they would not show my status as paid on my credit report, nor would they send a letter stating that the account was paid in full. However they said they will take my money but they wo n't report to the credit reporting system nor will they give a letter. I have ask to talk to a supervisor only to be told the same thing...

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GE Capital Retail Credit card billing disputes

April 17, 2015 - I am disputing this creditor. I was not informed via certified mail of any late payment concerns. I was making current monthly payments, and was not made aware of any payment date changes. When I realized there were late charges on my statement months later, I contacted the company via telephone. I was quite upset, and agreed to pay the total amount if they would remove the late fees since I was not aware of any concerns.. The company willingly removed - of the late fees. I payed the bill in full and cancelled the card. ...

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GE Capital Retail Credit card billing disputes

April 10, 2015 - Care Credit was trying to process a chargeback for a patient for services already rendered and demanded we send them a detailed list of all services rendered for the patient. Our patient 's mother paid for her care plan with Care Credit and our understanding of HIPAA ( TPO ) is that only outstanding debts or current debts are covered in normal exempt transaction, chargebacks not being - of them. Also, Care Credit does not have a direct relationship with our patient, but rather with our patient 's mother, who was present and approved the use of her Care Credit card and signed for the transac...

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GE Capital Retail Credit card billing disputes

April 9, 2015 - I have make pay multiple payments during a month. Lowes is purposely post dating payments weeks at a time. The will post date any payment made after the initial bill is paid with their online payment center weeks at a time or even the next billing cycle without the knowledge of the customer. The customer may see payments being delayed weeks and even to the next billing cycle. A Lowe 's Customer service representative -, - at - -, states it is Lowe 's credit paying practice to post-date any subsequent payment made in a billing cycle to the next billing cycle automatically, and it is...

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GE Capital Retail Credit card billing disputes

April 8, 2015 - To whom it may concern : I 'm writing to you in regards to the charge that Synchrony Financial allowed to happen on my credit card. In - 2014. I contacted Synchrony to increase my credit limit so I was able to purchase flooring from - -. I put 20 % down in order to place my order. Next - - charged me for the majority of the flooring before the flooring was even installed which according to the sales person was not suppose to happen. I contacted -, they credited my account $5500.00. The installers who were installing my hard floor caused over $8000.00 worth of damage to my...

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GE Capital Retail Credit card billing disputes

April 7, 2015 - My son fell - the dentist insisted we use the Care Card in order for my son to treated originally the cost was - per - but when we returned the cost was the max amount the card had qualified us for. but I tried paying as much as I could a month then I contacted the Card Bank and they agreed to close the account and let me pay off the balance at - a month while making regular payments of an established amount 64.00 $ .Carecard increased payment amount and when they only received 64 $ they added 35 $ fine. They have been adding fee after fee adding it not to the overall balance but t...

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GE Capital Retail Credit card billing disputes

April 4, 2015 - I was a care credit consumer which got a credit card for my dental work. I was misled about the terms and just found out that they may have tried to contact me to no avail for the lawsuit. I paid thousands. ...

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GE Capital Retail Credit card billing disputes

April 2, 2015 - Care credit credit card ( Synchrony Financial ) did not refund the charges made by dentist - from - located at -, CA - for $2500.00 now they are charging me with $5200.00. On - - i went to see dentist - for a replacement of a -. - broke my -, which was not included in the treatment while he was removing the old -. After abusing behavior that included violent word, - failed to refund the $2500.00 in CareCredit charges. I did not go through the treatment since - broke the - that was not part of the treatment. I cancelled the entire treatment but -...

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GE Capital Retail Credit card billing disputes

March 30, 2015 - I had to cancel my Banana Republic Card due to freud charges. I forgot to update my online payment through my bank and paid on my old account. Because of this, Synchrony Bank has been calling my none stop about not paying my bill. I have called them several times and they told me it takes 15-20 days to transfer my payment from my old account to my new account! They froze my CC and I ca n't even use it! I have a copy of my bank statement which shows I even paid them and the payment was on time. They wo n't unlock my CC until my payment has been transfered. I even made another payment and becaus...

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GE Capital Retail Credit card billing disputes

March 30, 2015 - I had no problem getting the alerts for statements and due dates till last - 2014. THey stopped emailing me. I didnt know when the due date and how much the payments for -, -, - and this month. they charged me with the late fees and harassed me by calling me and sending letters, THey threatened me with filing for code of default. I emailed them and told them I never got the alerts. They replied back and falsely accused me for changing my email address and blocking the alerts. I never did that. And - of their employees sent me a letter and still accused me. He was very narrow min...

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GE Capital Retail Credit card billing disputes

March 28, 2015 - The - - bank raised my monthly payment and keep calling - times insisting to make a payment that is no past due and they giving me an amount that was never reflected on the bills and they charging me for late fees that they removed because - of the payments I made before the due date could not be processed then after that happened I made the payment but now they charging me for an amount that has been never reflected on the bill or never was provided from the representative I spoke with over the phone and they never provided me the amount they telling me now that I have to pay for ...

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