GE Capital Retail Credit Card Complaint

Billing disputes

GE Capital Retail Credit card department,

Billing disputes California

Care credit credit card ( Synchrony Financial ) did not refund the charges made by dentist - from - located at -, CA - for $2500.00 now they are charging me with $5200.00. On - - i went to see dentist - for a replacement of a -. - broke my -, which was not included in the treatment while he was removing the old -. After abusing behavior that included violent word, - failed to refund the $2500.00 in CareCredit charges. I did not go through the treatment since - broke the - that was not part of the treatment. I cancelled the entire treatment but - refused to accept it. I went personally to show him the - he broke with his dental tool while he removed the -, but instead of accepting it, - started speaking to me in a violent manner. - made me laid in his dental chair, and approached his face really close to mine and started screaming at me. Forced a -. It only made it worse. Now is - while i eat. The - and needed to be replaced. That - was placed a year earlier by - -, and did not


-, CareCredit called me from CareCredit Collection to notify that i own $5200.00 because of interest charges and financial expiration charges. And sent a statement of the $5200.00 that I need to pay. Last time i made a payment was on-/-/- for a $240.00, and it was when I owned only $2000.00. Now according to the statement I have to pay $5200.00. The remaining balance was due to dentist - charges without providing dental services and without refunding the charges - knew i was not agree on. Care Credit failed to correct, even when I filled several complaints through them and now they - the amount charged by dentist -. After calling many times, they only care of how much more care credit are over changing my care credit credit card. Now collection from CareCredit want me to start paying minimum balance of $470.00 to pay the overcharge balance of $5200.00. Neither Dentist - from - not CareCredit are willing to refund the amount or correct the amount. Now Care credit collection are calling me to pay a service that I have never agree to and never received the product in this case the crowns or service. I did not went through any implant procedure with -, due to - abusive and aggressive behavior, - placed - of the - ( - ), but it was paid by my - - -, it was about $1500.00 that - charged my dental insurance only for - -. - address - is - - - -, - -, - - -, CA -

GE Capital Retail customer in California
Apr 02, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with monetary relief

Consumer disputes how GE Capital Retail handled their complaint

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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