GE Capital Retail Credit Card Complaint

Billing disputes

GE Capital Retail Credit card department,

Billing disputes California

my wife and I, have an account ( credit card ) with Lowes, we purchased a Refrigerator almost two years, we are making payments. payments are schedule on the - of every month. on - - I sent my payment online using their website, two days later I went online and checked my balance and I notice they had charged my $38.00 late fee. I called them to fine out why they charged me late fees and the reason I was told is that the payment was posted the following day.

GE Capital Retail customer in California
Jun 15, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

Created with Highcharts 4.2.3GE Capital RetailComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/2015020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3GE Capital RetailBilling disputes36.8%45.8%9.2%4.7%3.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.1%6.4%4.6%3.9%0.8%32.3%51.5%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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