Review and analysis of over 62 Installment Loan complaints against Capital One
Capital One consumers have reported over 62 official complaints related to Installment loan. Out of the 62 consumer complaints against Capital One, 15% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 98% were processed in a timely manner. 15% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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Capital One Consumer Loan managing the loan or lease May 16, 2016 - I complaint to Capital one about their practices in -2015 and at that time told them to close my account and to send me a final bill. They sent me a email detailing the amount due in -2015, but did not close the account despite several back and forth online chats to do so. But they did, following these chats send the email of the total they said was due at the time but did not close the account. So now they have been sending me email telling me they are going to charge off my account as it is 6 months overdue. And from my last filed complaint on here, they refused to send me a paper or e... |
Capital One Consumer Loan managing the loan or lease April 20, 2016 - I was issued a - credit card that was serviced by CapitalOne. On - -, 2016, I received an email stating that my autopay, monthly payment drafted directly out of my checking account, was canceled and that I would need to make payment using other methods henceforth. I was out of the country and could not respond. I have been informed that CapitalOne sold my account to another creditor because I had filed for bankruptcy. I was not delinquent on any payments. The checking account that I used for my autopay had enough to cover the - payment. Also, I never received a demand letter for th... |
Capital One Consumer Loan managing the loan or lease April 15, 2016 - To my surprise I received a collections letter in the mail dated - -, - indicating that my account was past due. My records indicate my last auto loan payment with Capital One was on - -. Account due date is the - of every month. I did not understand why I did not make the - payment. I thought it was my oversight. I called Capital One on - - to become current and made the - and - payments $310.00 for each month for a total of $630.00. I asked the customer service agent to check if I was getting paperless statements and she said yes. I was shocked because I ... |
Capital One Consumer Loan problems when you are unable to pay March 30, 2016 - My case number is -. I just received this e-mail ( below ) from you this morning. Last night, Capital-One put their false information back on my - credit report, for at least another 60 days. So, tell me, while this case is in dispute, they are allowed to report false information, that has been disputed??? I read the FCRA and my understanding is they are to REMOVE the ( false ) information while the account is in dispute. Is there no justice here? And WHY are they allowed 60 or more days? I 'm going to write the FTC now, and get my attorney involved. This does not pass the smell test. ... |
Capital One Consumer Loan managing the loan or lease March 12, 2016 - - -, - The information below is the same information that I have furnished to a - law Firm for possible litigation against Capital One NA and Transunion. I feel that the CFPB should be aware of these illegal practices of Capital One N.A., and take action to see that they are not allowed to do this to other consumers. Please do your job! I had an unsecured installment account with Capital One, while living in -, opened on -/-/-. I moved to - on -. I filed Chap - BK in -, on -/-/-. This debt was listed in the BK. Cap One charged off the debt on -/-... |
Capital One Consumer Loan managing the loan or lease February 11, 2016 - Capitol One -. - - - - - -. - Dear Sir/Maam, As a longtime customer, I would like to thank Capitol One for all the remarkable service they have given my family over the years. I hope to continue service with your company into the future for many years to come! However, it is my responsibility as a consumer to make you aware of the illegal practices of - of your companies who use your services, namely Menards, of - - -. To begin in -/-/- I was having my home remodeled and needed supplies. I went to Menards to purchase supplies but they did not have th... |
Capital One Consumer Loan managing the loan or lease January 22, 2016 - I 'm being charged a balance of $190.00 by Capitol One who says this event occurred in - of 2010, after speaking with them on the phone tonight they said the address they had for when the incident occurred is my current address which is incorrect because i lived at another home at that time and was away at college. They 're offering a lower payment to make this go away quickly but why should i have to pay anything at all when i 'm not the individual who applied for this card and used money off of it. ... |
Capital One Consumer Loan shopping for a loan or lease January 11, 2016 - HELLO this company is did a hard click on my credit file without my written consent i never asked them for credit and never authorized any one to ask them on my behalf they are refusing to remove the hard click of my credit file the date was -/-/2015 my ss # is - ... |
Capital One Consumer Loan shopping for a loan or lease January 10, 2016 - Hi, I purchased a - - 2014 in - of said year. I feel I paid too much for it. Since then I 've been paying $ -.month for the car at 9.1 % interest. My Credit score at the time was - through -. I paid $4000.00 cash downpayment and at this point ( 1yr and a half later ) I still owe aproximately $25000.00. I am - and maybe that was the reason they made me pay that much. I would like to find out. Thank you, - - ... |
Capital One Consumer Loan managing the loan or lease December 17, 2015 - I did not realize I was late on a payment to Capital One/Neiman Marcus - and they finally called me to inform me. I paid the account in full on during the call. They said there would be no negative credit bureau action. But a few months later, they did mark my credit report with a late payment. I called - customer service to inform them they went back on their promise ( if I paid in full, no negative mark ). Because of that second phone call, they marked my credit report with " dispute. '' That is now a problem with my mortgage lender. How is it that if a consumer just makes a phone... |
Capital One Consumer Loan shopping for a loan or lease December 16, 2015 - To whom this may concern, I applied for a credit card with Capital One - - - and was turned down on -/-/2015 and a few months back. The attended asked me if I kept a balance on my credit cards and when I said No. She told me I was turned down although I have excellent credit. Further, I received a offer from the Capitol One - Reservation : -, Access Code -. I called this - to apply. Please help ... |
Capital One Consumer Loan problems when you are unable to pay problems when you are unable to pay October 23, 2015 - I have never missed a payment of any kind in my life, and have made over 110 on time payments to my Capital One line of credit. I recently moved from - to -, and have ended up with a late payment issue with Capital One. Here is the sequence of events. I called to change my address and was told that it updated my loan as well, it did not. I realized that I had not received a statement and called to inform Capital One that I would be making a payment, and at that time they updated my address ( - - ). There was a mix up with bill pay and I paid one of my other Capital One accounts. Th... |
Capital One Consumer loan managing the loan or lease September 26, 2015 - I have been attempting to make a payment to my account online. The payment did not go through because the creditor did not process it. I pay the debt in full every month. They stated that the issue was my problem regardless of the fact that I have submitted the payment and it did n't process due to their website error. My credit is effected. ... |
Capital One Consumer loan problems when you are unable to pay September 23, 2015 - My auto loan is with Capital One Auto Finance and I have fallen behind on my payments. In -, 2015, they sent me a loan modification form, but I did not meet income requirements to get approved. My situation has changed and I now meet the income requirements, but they are saying I am not eligible for the modification. They can not, or will not tell my why I am not eligible so that I could have the opportunity to fix the problem and make myself eligible again. Because I have bad credit, I am paying 11.95 % interest and a payment of $710.00 for a - Pathfinder, and on a fixed income, this ... |
Capital One Consumer loan managing the loan or lease July 6, 2015 - Paid off loan -/-/- or -/-/-. Have been trying to contact - to get a copy of the lien release for the paid off trailer. I call and enter my social security number, and it tells me it 's invalid ''. I do this repeatedly until their automated system tells me please call back when you have correct information. Goodbye '' - then I 'm hung up on. ... |
Capital One Consumer loan managing the loan or lease June 16, 2015 - RE : Capital One ( Secured Credit Card ) Account # ****************I received a letter around - - 2015 stating that my account was signifigantly pass due and that I should contact a representatuve ASAP. On - - I did so and the representative stated to me that I could pay the minimum balance of $15.00 to keep my account from closing and out of collections. On - - 2015 I made a payment of $15.00 and subsequently made payments of $8.00 on -/-/15, $18.00 on -/-/15, and $5.00 on -/-/15 exceeding my minimum balance requirement of - for -. After mak... |