Capital One Consumer Loan Complaint

Capital One Consumer Loan department,

Installment loan Problems when you are unable to pay Illinois

My case number is -. I just received this e-mail ( below ) from you this morning. Last night, Capital-One put their false information back on my - credit report, for at least another 60 days. So, tell me, while this case is in dispute, they are allowed to report false information, that has been disputed??? I read the FCRA and my understanding is they are to REMOVE the ( false ) information while the account is in dispute. Is there no justice here? And WHY are they allowed 60 or more days? I 'm going to write the FTC now, and get my attorney involved. This does not pass the smell test. - - - From : Consumer Financial Protection Bureau [ - : -- ] Sent : Wednesday, - -, 2016 - To : -- Subject : Your submission, [ Case number : - ] The company has provided a partial response to your complaint number - describing the steps taken so far to address your issue. They stated they are still working on your issue, and you should hear from them again within 60 days. View the details of your complaint and the company 's response so far at : - We will let you know as soon as we receive an update about your complaint. Thank you, Consumer Financial Protection Bureau consumerfinance.gov ( - ) - ( - )