Capital One Consumer Loan Complaint

Capital One Consumer Loan department,

Installment loan Managing the loan or lease Washington

I complaint to Capital one about their practices in -2015 and at that time told them to close my account and to send me a final bill. They sent me a email detailing the amount due in -2015, but did not close the account despite several back and forth online chats to do so. But they did, following these chats send the email of the total they said was due at the time but did not close the account. So now they have been sending me email telling me they are going to charge off my account as it is 6 months overdue. And from my last filed complaint on here, they refused to send me a paper or email account of what when on, so all their correspondence is one sided basically except for email and the billing notices.. People stay away from this bank worse company I have ever dealt with. could not attach in - step so placing document here. The email sent when I requested they send balance. it is almost - dollars now.


Sent : - -/-/15 - - To : -- Check your account balance today. Your balance has reached $330.00. RE : Account ending in - -, As requested, we 're notifying you that as of - -, 2015, your Capital One - account balance is $330.00. This balance does not reflect pending transactions. Please visit Online Banking to view transaction details.