Citizens Financial Group, Inc. Va Mortgage Complaints

Review and analysis of over 1 Va Mortgage complaints against Citizens Financial Group, Inc.

Citizens Financial Group, Inc. consumers have reported over 1 official complaints related to VA mortgage. Out of the 1 consumer complaints against Citizens Financial Group, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Va Mortgage Consumer Complaints


Citizens Financial Group, Inc. Mortgage application, originator, mortgage broker

November 4, 2015 - The underwriter for our mortgage through Citizens Bank, - -, has deliberately been delaying our mortgage process. The mortgage application was begun in - 2015. It is now - 2015, and we still have received the clear-to-close from the bank. In - 2015, - - finally informed us that there is a termite inspection requirement. She also made a false statement saying that the inspection can not be paid for by the veteran ( myself ) applying for the loan. This is in direct contradiction to federal law ( See - - - ). After informing her of this law, she continued to insist ...

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