Review and analysis of over 47 Fha Mortgage complaints against Specialized Loan Servicing LLC
Specialized Loan Servicing LLC consumers have reported over 47 official complaints related to FHA mortgage. Out of the 47 consumer complaints against Specialized Loan Servicing LLC, 13% were disputed by the consumer (i.e. the consumer was not happy with how Specialized Loan Servicing LLC responded to their complaint) and 98% were processed in a timely manner. 0% of consumer complaints against Specialized Loan Servicing LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 14, 2017 - Specialized Loan Servicing has a 3rd Party Vendor who will not answer their phones. The bank has not called me back or answered their phones since the appraiser was at the property. The appraisal was completed on -/-/2017, but I have no idea of what the value came back as. I was told to sent a written request for information and was provided a fax #. I have now received written response from SLS stating that I now have to submit it in writing and not by Fax. The miscommunication and lack of communication is unacceptable and the delays should not be tolerated. The appraisal will expire soon a... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure November 17, 2016 - My husband lost his - business in -/-/-. Since then he has been working in the - but was getting laid off constantly due to lack of work. He is now working as a - employee for a good company and we are again hopeful. In -/-/- we were approved for a loan modification and right before we made our last trial payment, they switched our servicer to Specialized Loan Servicing on us and told us we had to start the process all over again. I have been working with them consistently to get a modification so we can continue living in our home with our - children but they have give... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure November 14, 2016 - On -/-/2016, I received a letter from Specialized Loan Servicing ( SLS ) illustrating that I was approved for a modification ; however, my mortgage payment is NOT more affordable. In fact, the payment is virtually the same. SLS also did not consider my application for the forbearance option. Moreover, SLS appears to have recorded my income incorrectly, despite a Letter of Explanation they requested and received on -/-/2016.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account November 3, 2016 - After having been discharged 7 years ago for Bankruptcy chap 7 my loan servicer does n't want to report it to the credit reporting agency. I have asked to be reinstated in form of signing or writing a letter of reinstatement but they have not acted on it. This caused me to be denied for an FHA refinance. FHA requires that I have my mortgage loan reported to the credit bureau for my situation.... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure October 27, 2016 - Specialzed loan servicing refused to modify my loan # -, and placed my home on the foreclosure sale list for -/-/- .- - located at - - - - - , - - did not validate the debt nor did SPECIALIZED LOAN SERVICING. I ALSO sent a letter to - as for proof of claim. SPECIALIZED LOAN SERVICING has fail to respond to a QWR I Mailed -/-/2016 to - - - # - - -, - -... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure October 24, 2016 - I received a letter from SLS dated -/-/2016 that said I might qualify for a HAMP modification. I filled out the HAMP application packet included with the letter, and faxed it back to SLS on -/-/2016. Shortly after that, I called SLS to confirm that they had received my application. I spoke to an SLS representative and she confirmed they had received my application and she gave me a rough estimate of future modified payments. She did not tell me that I needed to send anything additional. Now SLS has scheduled a foreclosure sale on -/-/2016. I never got any answer from SLS about my modific... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account September 27, 2016 - when paying my mortgage i call and pay over the phone the mortgage company all way harerass me. by say that i am later or i miss a payment an they keep on .this has been gone on for a year and just are try to make say taht i miss a payment they get mad then i dont say taht miss a payment or later i dont what to do iam trying to pay my mortgage that is all... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure September 13, 2016 - On - -, -, I submitted a Request for Mortgage Assistance ( RMA ) application to Specialized Loan Servicing ( SLS ). Throughout the application process, SLS has falsely alleged that I did not submit " missing documentation '' and has repeatedly requested duplicate information. In example, I submitted requested pay stubs for a non-borrower on - -, - via email ; however, SLS again requested the non-borrower 's pay stubs on a letter dated - -, -. Moreover, SLS requested income information for me, although the RMA submitted and various documentation illustrated that I was... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account August 2, 2016 - My wife divorced me 2 years ago. In the court papers the house was given to me until the end of - at which time I had to have refinanced the house or sold it. The house was approximately - to - - upside down. No one wanted to refi it or buy it. So an individual I knew did a loan modification for me and submitted it to -. - said that the modification was approved in - of - and the paperwork was fedexed to me. I never got the paperwork. In februrary I was sent a letter from - telling me that the mortgage was sold to SLS. SLS acknowledged that the mortgage had been sold... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account July 18, 2016 - In or around - 2015, Specialized Loan Servicing inaccurately reported my - 2015 loan payment as 30 days or more late ; however, my payment was not late as it was made on - -, 2015. Specialized Loan Servicing failed to credit my account on the date of receipt in violation of the Code of Federal Regulations ( CFR ), specifically 226.36 ( c ). The CFR specifically states " no servicer shall fail to credit a payment to a consumer 's loan account as of the date of receipt, except when a delay in crediting does not result in any charge to the consumer or in the reporting of negative info... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure June 24, 2016 - I have been attempting to obtain a loan modification for over a year from SLS. They assumed my loan from - - - 2 years ago. I have made several overtures to this company to secure a loan modification. In - 2016 I reached out to them again requesting status request. The response was requested documents had not been received, modification had not been approved. I requested documentation be sent to me to reference to. A letter formally requesting further consideration would be required. I sent formal letter. I have since called to request documentation and customer service representat... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account June 13, 2016 - I got this attached letter over the weekend from company by name : Specialized Loan Servicing company, which I do know or heard anything about them until now. Their name has never been mentioned to me in any of the mortgage information received either from - or - - company that claimed that they are part of - -. In the letter from SLS-Colorado, they claimed that their creditor want me to pay them $190000.00 .... ( See attached doc. ) ... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account May 9, 2016 - To whom it may concern, This complains is against SLS, a mortgage servicing company. This company bought my mortgage on - - from - mortgage. I received a letter dated - -, - from SLS servicing company stating that my Condominium Unit Owner was expired ; I thought they were talking about the Hazard and Flood and I faxed it to them. After a call, I realized that they were talking about - which I do n't know what it was, I never heard about it in my 10 years and - different lenders in the property. I just requested the document that demonstrates that I " MUST '' have it b... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure May 3, 2016 - Specialized Loan Servicing is knowingly engaging in the prohibited practice of " Dual tracking '' while I 'm applying for a loan modification. I 've submitted all the required and requested documents. I received the enclosed letter indicating the status of documents received. I called SLS via phone and was told to resend a - and - forms. I send these forms immediately via fax and email. I called SLS again to verify receipt of the tax forms and was told to resend again because know they no longer accept the forms anymore despite me getting the tax forms directly from SLS website 's Docume... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure April 29, 2016 - - - -, Personal Representative of The Estate Of - - - Case no - Loan # - - - - - -, OR - - -- - - - -, As Trustee, Successor In Interest To - - - - -, As Trustee, Successor By Merger To - - - -, As Trustee For - - - - I Trust -, Asset-Backed Certificates, Series. and SLS Specialized Loan Servicing LLC RE : Estate of - -/ Deceased Please receive this written correspondence as a complaint and as a pleas for assistance to save my home. My mortgage servicing company Specialized Loan... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 20, 2016 - My mortgage issues began back in 2010. - lost his job and all financial obligations fell on me. My the husband and I decided to file bankruptcy to fix our financial situation. A year later we were divorcing and I came out of the bankruptcy filing. My ex husband continued with filing Chp -. Once we divorced, my husband decided that he did not want to leave our home, so I left. My husbands attorney advised him not to make house payments b/c he had discovered that our loan was apart of the - financial situation. So my ex husband continued to stay in the home and not make payments. Fast f... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 15, 2016 - - - ( - ) " transferred '' our loan to Specialized Loan Servicing ( SLS ) -/-/-. First, they did n't give us any notification and our only indication the loan had been transferred was when an invoice did n't arrive from -. Second, there was a substantial lag in the transfer of our information to SLS and we were unable to remit payment until - 2016 ( at which point we paid for both -/-/- and -/-/-, bringing our account up to date ). Further, when the information transferred, confirmation of our condo insurance did not transfer and SLS initiated proceedings to provi... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 13, 2016 - Upon acquiring my mortgage loan, SLS loan Servicing contacted me two months later stating my escrow account was short over - dollars, and they would need to raise my payment in order to make up the difference. A representative on the phone told me it was law that SLS needed to have the surplus in escrow, which it is not. As a result my payment was raised for a year. Just today, -/-/2016, I received a letter of collection from SLS loan servicing stating they have no proof of homeowner 's hazard insurance. My policy renews automatically, and they stated in the letter they are billing m... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure November 11, 2015 - Dear CFPB, On -/-/15 Specialized Loan Servicing agents and my designated relationship manager, - ( Teller ID : - ) confirmed SLS made a mistake in processing my final loan modification agreement. The agent also confirmed that my additional payments of ( $3400.00 ( -/-/--/-/-. 2015 ) since the completion of the trial modification program ( - - - 2015 ) had not been applied and still remain in a suspense account. I was told the issue had been escalated and a supervisor would make sure the system was updated and the agreement enforced. I had contacted SLS on -/-... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure October 26, 2015 - Approximately a year ago I inquired to - about changing my mortgage interest I had since - to a lower rate. I have a [email protected] % & [email protected] %. I have recently retired and my income has been reduced over 60 %. I have never missed a payment and thought they would reduce it to a lesser rate. After numerous calls and filling out the MA form I was told that I did not qualify because I was current on my payments. Also it was for only the 7.25 % loan and they did not look at the 10.5 %. So I missed - payments and they then sent me the forms again. I filled out all of the information again an... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure July 20, 2015 - My client attempted a loan mod with Specialized Loan Servicing ( SLS ). SLS took their trial payments, but never credited the payments to the account. Then, refused to complete the loan mod and started foreclosure proceedings, forcing my client into a short sale. All documents for short sale were timely tendered to SLS, but SLS continued to make repeated and contradictory requests : to leave the husband 's income off of the - as unsteady and therefore not able to be counted as income '' but then demanding along with the same - a - day - statement for his income. '' We argued that... |
Specialized Loan Servicing LLC Mortgage application, originator, mortgage broker June 11, 2015 - I have called in weekly since -/-/2015, ... .... and each time I was told the file was in underwriting. I recently called on - and was told the file was not in underwriting and has not been the entire time. I spoke to a manager - - ID - ) who could not give me an explanation of what happened. I plan to resubmit a whole new packet as the original will likely be outdated. Please see that this new packet goes properly into underwriting and that the representatives are not falsely stating a packet is in underwriting when it is not. Thank you for your time and consideration in thi... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure April 25, 2015 - I had a mortgage loan that was never late since inception ( - ). In - -, I applied for a loan modification for the third times ( since - ) and was finally approved. The trial period started in - and completed successfully with - payment. However, while waiting for the permanent loan modification contract to arrive ( which servicer never sent out ), the loan was transferred to Specialized Loan Servicing ( SLS '' ) in - -, -. Please understand that the actual monthly payment was $800.00, But because the servicer was fraudulently claiming - it paid $1100.00 for pro... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account April 22, 2015 - Specialized Loan Servicing reaffirmed our - mortgage as we entered into Chapter - bankruptcy in -/-/-. We made ALL payments required during that time outside of Chapter -. When our Chapter - was concluded and discharged in -/-/-, they showed me as discharged in Chapter - with a zero balance, although I still owe $27000.00 and continue to make monthly payments as of this very day. They continue to report each month that I am charged off and have a zero balance, although I pay each and every month on time. ... |