Specialized Loan Servicing LLC Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Specialized Loan Servicing LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Georgia

I had a mortgage loan that was never late since inception ( - ). In - -, I applied for a loan modification for the third times ( since - ) and was finally approved. The trial period started in - and completed successfully with - payment. However, while waiting for the permanent loan modification contract to arrive ( which servicer never sent out ), the loan was transferred to Specialized Loan Servicing ( SLS '' ) in - -, -. Please understand that the actual monthly payment was $800.00, But because the servicer was fraudulently claiming - it paid $1100.00 for property tax ( while the county record shows that it paid only $990.00 ) ; therefore, it increased my monthly amount to $820.00. Therefore, I refer to $820.00 as


), it reported to credit agencies the account 3 months late ( 30, 60, 90+ days late ). As soon as SLS received the loan, it initiated sending - collection and foreclosure certified letters to me. Through - phone calls to SLS or its own collection calls, I tried very hard to, make SLS understand that the loan was not late. I did not succeed. Therefore, starting from - -, along with each monthly full payment '', I sent a certified letter to the SLS president asking him to investigate the issue before sending/having its representatives call me for collection or foreclosure threat or sending me the same type of letters. I repeatedly asked that I needed to hear from someone at the SLS corporate level ( someone who would not lie and was competent ) to resolve the issues and that if I TRULY owe an amount ( after all the correction ), I will be glad to pay what is TRULY owed. I even asked for a complete loan history since - -. SLS refused to call me or sending me any accounting. The only thing I would receive from SLS was either a collection call or certified foreclosure letters. I have a big pile of these types of letter from SLS. - through - - ( each month ) along with a Full monthly '' payment, I sent SLS president a certified letter asking - since it claims to be a collection agency, then according to the law, it must investigate and also provide me ( a borrower ) statement of the account. SLS refused and never did anything. The last call to SLS ( besides the many lies I repeatedly hear from its representatives - - says - thing and another says completely the opposite- on recorded calls ), I hear that even if I bring the account current ( even based on their miscalculation ), they WILL STILL REPORT MY ACCOUNT ( that has never been late ) - as two-three months 60 days late to the credit agencies ). TO ADD INSULT TO INJURY, SLS is not reporting the account to my credit report.

Specialized Loan Servicing LLC customer in Georgia
Apr 25, 2015

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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