Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Connecticut

Dear CFPB, On -/-/15 Specialized Loan Servicing agents and my designated relationship manager, - ( Teller ID : - ) confirmed SLS made a mistake in processing my final loan modification agreement. The agent also confirmed that my additional payments of ( $3400.00 ( -/-/--/-/-. 2015 ) since the completion of the trial modification program ( - - - 2015 ) had not been applied and still remain in a suspense account. I was told the issue had been escalated and a supervisor would make sure the system was updated and the agreement enforced. I had contacted SLS on -/-/15 to inform them I had not received the final loan modification documents and did they send to my new address as I had informed them of in -. SLS stated they had sent the documents to my old address on -/-/15 to be returned by -/-/15 and they would resend the documents and retroactively enforce the agreement. SLS sent the documents on -/-/2015. I signed and notarized the documents on -/-/2015, confirmed SLS received on -/-/2015. - Tracking Number : -. When I contacted SLS on -/-/15 for a status update and resolution before I made another payment to sit


- distinct offers to purchase the listed home from different buyers in two years via the short sale - process. Then we pursued Deed in Lieu and Loan Modifications, I completed the Trial modification and due to SLS mismanagement, fraudul ; - practices, unethical standards, and poor customer service my final modification is not being processed and causing me extreme stress and continued financial hardship. I would like this situation to be investigated and resolved immediately, my final loan modification reinstated, and my suspense payments applied to the new modification. Thanks