Specialized Loan Servicing LLC Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Specialized Loan Servicing LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Massachusetts

I received a letter from SLS dated -/-/2016 that said I might qualify for a HAMP modification. I filled out the HAMP application packet included with the letter, and faxed it back to SLS on -/-/2016. Shortly after that, I called SLS to confirm that they had received my application. I spoke to an SLS representative and she confirmed they had received my application and she gave me a rough estimate of future modified payments. She did not tell me that I needed to send anything additional. Now SLS has scheduled a foreclosure sale on -/-/2016. I never got any answer from SLS about my modification, and they never communicated with me about anything else I needed to do. Not only is this not fair, but it will make me and my family homeless including my children who grew up here.

Specialized Loan Servicing LLC customer in Massachusetts
Oct 24, 2016

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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