Specialized Loan Servicing LLC Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Specialized Loan Servicing LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Washington

My client attempted a loan mod with Specialized Loan Servicing ( SLS ). SLS took their trial payments, but never credited the payments to the account. Then, refused to complete the loan mod and started foreclosure proceedings, forcing my client into a short sale. All documents for short sale were timely tendered to SLS, but SLS continued to make repeated and contradictory requests : to leave the husband 's income off of the - as unsteady and therefore not able to be counted as income '' but then demanding along with the same - a - day - statement for his income. '' We argued that if he was receiving


until it was finally resolved. Then, instead of processing the file for investor approval, - continued to sit on the file until the valuation expired, and performed a new valuation that was returned at 128 % of the - of the property as reflected by comps, a -, the offer on the property, and the original -. We challenged the valuation with the above referenced documents, and SLS stated that they refused to change their valuation to be in line with the overwhelming evidence presented to them. Given the nature of our interactions and the tenor of and recalcitrance within their communications, I am concerned that SLS is not interested in cooperating in resolving this transaction in good faith.

Specialized Loan Servicing LLC customer in Washington
Jul 20, 2015

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

Consumer disputes how Specialized Loan Servicing LLC handled their complaint

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