FHA mortgage Application, originator, mortgage broker
Specialized Loan Servicing LLC Mortgage department,
FHA mortgage Application, originator, mortgage broker New York
I have called in weekly since -/-/2015, ... .... and each time I was told the file was in underwriting. I recently called on - and was told the file was not in underwriting and has not been the entire time. I spoke to a manager - - ID - ) who could not give me an explanation of what happened. I plan to resubmit a whole new packet as the original will likely be outdated. Please see that this new packet goes properly into underwriting and that the representatives are not falsely stating a packet is in underwriting when it is not. Thank you for your time and consideration in this very serious manner.
Specialized Loan Servicing LLC customer in New York
Jun 11, 2015
* Source: CFPB Complaint Database
Specialized Loan Servicing LLC response to complaint:
Closed with explanation
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