Review and analysis of over 26 Checking Account complaints against Washington Federal
Washington Federal consumers have reported over 26 official complaints related to Checking account. Out of the 26 consumer complaints against Washington Federal, 4% were disputed by the consumer (i.e. the consumer was not happy with how Washington Federal responded to their complaint) and 96% were processed in a timely manner. 12% of consumer complaints against Washington Federal resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Washington Federal Bank account or service using a debit or atm card December 18, 2016 - This morning my husbands debit card was declined after working a 12 hr shift while finishing his 80 hr work week.. he came home very frustrated. He asked me to call the bank to figure out the issue.. so I did and left a message. This call center first of all is very hard to get ahold of even on days they are open!!! I left a message this morning and asked for a call back in regards to my accounts. Later that afternoon I got a call back saying they ca n't help me because my name is n't on the debit card and it does n't matter if it 's a joint account with both our names and I 'm the primary, I ... |
Washington Federal Bank account or service account opening, closing, or management October 26, 2016 - Washington Federal bank closed my Simple Checking accounts last week on -/-/2016 without any warning and gave no reason for doing so. The biggest problem is they have around $5500.00 of my money that is - % of all that I had leaving me and my family in financial trouble as we have bills as well as property taxes to pay that we now do not have the money to pay. Also I had deposits setup to go into my bank accounts that were rejected and I 'm having problems getting those funds as they are in cyberspace right now and I 'm not even sure I will be able to get them at all! I have never had s... |
Washington Federal Bank account or service account opening, closing, or management June 3, 2016 - On - - I overdrew my account by using my card at the pump. For the second time, the branch manager placed a hold on my card citing card abuse ( she stated I constantly use the card to overdraw the account ). My wife and I no longer use checks so our cards are only means of payment ( other than cash ). She stated that she will under no circumstances lift the hold on the card. My wife 's card works just fine on the same account. Not only did she place a hold on my card, but made sure that my pay check will not post until Monday, - - ( deposited via ATM - - ). ... |