Review and analysis of over 9 Conventional Adjustable Mortgage (Arm) complaints against Banco Popular de Puerto Rico
Banco Popular de Puerto Rico consumers have reported over 9 official complaints related to Conventional adjustable mortgage (ARM). Out of the 9 consumer complaints against Banco Popular de Puerto Rico, 22% were disputed by the consumer (i.e. the consumer was not happy with how Banco Popular de Puerto Rico responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Banco Popular de Puerto Rico resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Banco Popular de Puerto Rico Mortgage loan modification,collection,foreclosure April 10, 2017 - Let me start stating that this is the third time that I submit a complaint against Banco Popular de Puerto Rico. I own an apartment and unfortunately the financial institution that first gave me the mortgage does not longer exists. Because the economic situation in - my apartment cost less than the amount I own to the bank and they said they can not offer me a refinance option. I got a letter on -/-/2015 stating that the only option I had was to contact lost mitigation, which I did. The person that evaluated my case told me that I was not eligible for a modification to my mortgage because... |
Banco Popular de Puerto Rico Mortgage application, originator, mortgage broker April 29, 2016 - IN -/-/2015 MY WIFE AND I TRIED TO REFINANCE OUR HOME WITH BANCO POPULAR OF PUERTO RICO AND AFTER RECIEVING NOTICE OF APPRAISAL FOR $- HAVING THE DEBT AT $- ($- EQUITY) AND HOUSEHOLD EARNINGS OVER $- FOR EACH OF THE LAST 3 YEARS. AFTER 6 WEEKS WE CALLED AND TO OUR SURPRISE WE WERE DENIED OF THE LOAN BUT THEY NEVER WROTE OR CALLED AND THEY NEVER PRESENTED A WRITTEN PROPOSAL FOR WHICH WE HAD A RIGHT TO SEE BEFORE WE WOULD ACCEPT THE PROPOSAL TO BE TAKEN TO THE DECISION MAKERS OF THE BANK STAFF. WE GAVE THE BANK $- DOLLARS FOR THE APPRAISAL AND DOCUMENTATION WHICH WE NEVER SAW. T... |