Review and analysis of over 1 Other Bank Product/Service complaints against Navient Solutions, Inc.
Navient Solutions, Inc. consumers have reported over 1 official complaints related to Other bank product/service. Out of the 1 consumer complaints against Navient Solutions, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Navient Solutions, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Navient Solutions, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Navient Solutions, Inc. Bank account or service making/receiving payments, sending money June 3, 2016 - There is an old student loan that I have been paying on my son 's behalf for many years, the monthly payment on this loan is authorized to be debited from my checking account for credit to his student loan account with Navient. My son went back to school to finish his degree 2 years ago, and again borrowed money through the - program to finance his last semester of college. At some point, the SECOND loan became past due, and my son thought he had worked out an acceptable payment plan that would n't burden him financially. Imagine my shock when I opened my bank statement this afternoon to f... |