Valley National Bank Savings Account Complaints

Review and analysis of over 6 Savings Account complaints against Valley National Bank

Valley National Bank consumers have reported over 6 official complaints related to Savings account. Out of the 6 consumer complaints against Valley National Bank, 17% were disputed by the consumer (i.e. the consumer was not happy with how Valley National Bank responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Valley National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Savings Account Consumer Complaints


Valley National Bank Bank account or service account opening, closing, or management

December 19, 2015 - My mother has - and is - years old making it difficult for her to get around when she is not hospitalized. A few years back we went to a branch and had my name added to her passbook savings account in case of situations like this. I had no reason to go since then, until now, but when I went, the bank had mixed someone else 's information with my name on the account and it would be difficult to straighten it out without my mother. In the interim we went and had power of attorney documents notarized for me. However when I went to the bank, they stated they still need to investigate since m...

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