Review and analysis of over 14 complaints against Ally Financial Inc.
Ally Financial Inc. consumers have reported over 14 official complaints related to Managing the loan or lease. Out of the 14 consumer complaints against Ally Financial Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Ally Financial Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Ally Financial Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease December 14, 2015 - On or about - - 2011 we sent certified letters to Ally Financial to dispute the end of lease charges via certified mail, which have never been answered to date. Since Ally never answered we decided to make the payment as the company said it would be charged off and sent to collections plus also place a negative file on my credit. The amount was paid in full and they still place a negative mark on my credit report. The 39 monthly payments have all been made timely, all extra charges at lease end were disputed as it is my right. for your help with this matter. ... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - I purchased my vehicle back in - 2015 - My - payment was due -/-/2015 - I made that payment on time payment was made in full by -/-/2015. I then contacted Ally the next day to request a ddc. My next due date was not until - but financially my due date being in the middle of month is a better fit. So I requested a ddc and the reps are telling me I must make half of my payment in order to get a due date change. I asked the rep why is it I need to make a partial payment when I just paid you guys the previous day and also my account is not even due at this time. They are unabl... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease December 7, 2015 - I have been in contact with Ally Financial 's overseas customer service department, then their fraud department, then several supervisors, and never received several return phone calls as promised about the fact that they have erroneously reported that I paid - payments thirty days late to the credit bureaus, when even by their latest missive that is INCORRECT. A single car payment was $660.00 per month at that time. Many attempts to have this rectified have them ascertaining that they reported it correctly ; when from what they 're saying and what they sent to all of the credit bureaus ... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease December 3, 2015 - On more than one occasion I have requested for the Dispute department to contact me. They have yet to do so after hours on the phone with them and promising phone calls. They are reporting inaccurate information to my current Ally Auto account causing derogatory marks on my credit file with -, - and -. ... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease December 2, 2015 - At the end of my lease in 2014, I turned in my car to the dealership when I picked up my new car. After Ally Financial picked up the car from the dealership, they assessed lease-end fees of $ -. I was able to settle with them for a lesser amount, which I paid in the time requested to settle the account. Due to a system error on Ally 's part, they reported that negotiated difference as outstanding and it was sent to collections. I was able to get this corrected with Ally, but my credit report still shows that as a serious delinquency, even after it was corrected. ... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease November 30, 2015 - I - - am a man and am currently engaged in a contract with ALLY .On -/-/15 I made the payment requested by Ally VIN : - Most Recent Payment : $ -Received : -/-/2015. I was told this was the payment due with no explanation why .I assumed it was an voluntary corrective action because on the " enforcement '' action against them earlier.then I rec 'd this notification Next Payment : $ -I contacted ally who said that the payment for -/-/15 was so much less because I had overpaid. they said that the overage went to the principle .I told them the payments made in the ... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease November 27, 2015 - Ally Financial is reporting our car loan as 30 days delinquent for - 2015 ; this is an error as we bought a new vehicle during this period of time and refinanced this loan as part of the new vehicle loan ; the approval for the new loan extended beyond the due date for the old loan, but, of course we did not pay because the new financing was still in the approval process ; we were informed by an agent at Ally Financial that this would NOT affect our credit ; however, we now find that Ally Financial is reporting to both my husband and my credit report that we were 30 days late on the old loan... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease November 20, 2015 - In - of 2015 I called Ally Bank and was asking about a refinance due to a job loss. I ended up doing a skip a month. However the agent put in the wrong que so I got charged for the refinance charge. I did not realize the mistake until I received a call about a pass due amount, which I did not owe. I have spoken to the bank several times, they have acknowledged they made a mistake, yet they will not remove the black mark. They tell they are but it does not happen. Last month I was turned down for - new jobs because my credit rating dropped - points. In checking, I see now that Ally re... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease November 19, 2015 - I paid off auto loan VIN - with - about 5 years ago. - was to have released lien on my vehicle. - had an obligation to electronically clear my title when the load was paid off. When I called - to have it released they stated that it would take 24-36 hours. I beleive - has a pattern and history of failing to release liens. ... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease November 16, 2015 - I am asking for your assistance with this matter of relinquishing me from this loan for this leased vehicle. Please understand, I was coerced in this process. Being in an abusive situation for four years I did n't have any rights or choices for myself. There was no option for me to say no I am not co- signing, I chose to LIVE as the option when I signed my name. Now that I 'm free from my abuser I still am unfortunately binded in a situation with coerced debt. I have never driven the car, do not have a key, the car is not in my possession, I ca n't make any transactions with - -, collab... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease November 16, 2015 - I am disputing the estimate for 2015 property taxes from Ally Financial on a leased vehicle. I have contacted the - - - MO tax office and they do not agree with the 2015 estimate that Ally has provided me. Additionally, these funds have not been paid yet by Ally to - - -. So not only is Ally attempting to collect an incorrect estimate, they are attempting to collect a debt that they have not incurred on their end and they are not contractually allowed to collect. I have disputed this in writing, yet they continue to call my cell and office number. ... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease November 15, 2015 - I leased a Regal Buick -/-/-, 3 years ago through Ally. The term of the lease was 36 months with - miles per year. I returned the car 2 months ago ( -/-/- ) with only - miles. I had still 2 months to terminate the lease and I was aware that I had to paid the remaining lease months, and I did. I left the car in an excellent condition with the normal use/ware of 3 years or - miles. Ally did the inspection and determine that I had to pay for the tires. I paid on time all the lease payments and took very good care of that car, I consider an abuse from Ally to request that I pay ... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease November 5, 2015 - I have an auto loan with ally auto. my - 2015 loan payment was processed as a principal only payment, they then sent me a late notice and a notice of intent to report negative information to credit bureaus. they also deducted a finance charge of $79.00 from the payment, as they do for my regular monthly payments. while trying to rectify the situation they stated that the whole of the -/-/- payment was applied to my unpaid balance and that they were going to adjust the balance and take a finance charge. I pointed out to them that I was looking at my payment history and that a finance ... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease October 23, 2015 - ALLY Financial assessed Excess Wear on - Chevy MaIibu returned by - - to - - - - NY on - - 2014 in the amount of $1000.00. - - paid out on -/-/2014 an amount of $650.00 for Policy Number -, Claim -. ALLY refuses to credit - 's Account and continues to request payment of original $1000.00. ALLY in violation to federal Fair and Accurate Credit Transactions Act reported original balance as delinquent to credit bureaus. ALLY continues to investigate matter further and refers matter to Collection Agency who insist even if - - did make part... |