Ally Financial Inc. Consumer Loan Complaint

Vehicle lease Managing the loan or lease managing the loan or lease

Ally Financial Inc. Consumer Loan department,

Vehicle lease Managing the loan or lease Managing the loan or lease Florida

I leased a Regal Buick -/-/-, 3 years ago through Ally. The term of the lease was 36 months with - miles per year. I returned the car 2 months ago ( -/-/- ) with only - miles. I had still 2 months to terminate the lease and I was aware that I had to paid the remaining lease months, and I did. I left the car in an excellent condition with the normal use/ware of 3 years or - miles. Ally did the inspection and determine that I had to pay for the tires. I paid on time all the lease payments and took very good care of that car, I consider an abuse from Ally to request that I pay them for new tires ( $940.00 ) when I even under use the car ( - miles less that the contract ) and was return in spotless condition.

Ally Financial Inc. customer in Florida
Nov 15, 2015

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
In progress

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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