Review and analysis of over 2 complaints against Citibank
Citibank consumers have reported over 2 official complaints related to Problem with statement of dispute. Out of the 2 consumer complaints against Citibank, 50% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citibank Credit reporting credit reporting company's investigation problem with statement of dispute March 2, 2017 - I made an on line transaction towards lodging in Hawaii. I then immediately noticed that the merchants website did not state if the units had air conditioning in them. So I then proceeded to do a chat on line with the merchant. I specifically asked them if the unit I had just booked had air conditioner or not. I stated to them that if the unit did not have an air conditioning in it, it then posed a health problem for my kids. The customer service representative then proceeded to tell me that there was nothing in the website that identified if the unit had air conditioner in it. So she took my ... |