Review and analysis of over 21 complaints against Sallie Mae
Sallie Mae consumers have reported over 21 official complaints related to Can't temporarily postpone payments. Out of the 21 consumer complaints against Sallie Mae, 0% were disputed by the consumer (i.e. the consumer was not happy with how Sallie Mae responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Sallie Mae resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 4, 2017 - I applied for student loan forgiveness on the form sent to me for such purpose by Sallie Mae. I sent the completed application to the proper address per the instructions given by Sallie Mae for - unemployable veterans because of a - service connected -. Sallie Mae 's instructions for - veterans that came with the form state that no physician 's statement is necessary to be completed in the case of service connected - veterans. However, the only part of the application that I did not send to Sallie Mae via certified mail was a physician 's statement. I completed every line of th... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 1, 2017 - I applied for a student loan deferment on - -, - they took my payment on the - of - from my - bank account. They lazy agent said they were gong to put through a deferment. I am still getting phone calls and the deferment has not gone through.. I am not able to get a job due to my health problems. I can not get a appointment till - of -.... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments November 14, 2016 - I am involved in a court case involving child custody, and based upon the court hearing, there is some indication that Sallie Mae may have released my confidential loan information to parties that are not listed on the loan. I have read their confidentiality policy, and what information they release and which parties they are authorized to release it to and I know for a fact that I did not authorize a release of the information to any of the parties that were in the hearing and I know that none of them are the listed parties that Sallie Mae can release my loan information to. Additionally, t... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments October 26, 2016 - On -/-/2016, - # - from Sallie Mae assisted me with applying for a lower monthly payment of -, which would be automatically deducted from my account every - of each month for the duration of 24 months. On -/-/2016, - who is the account manager assigned to me had informed me that in order to avoid getting a negative report in my credit, I should apply for a forbearance. Evidently not having enough knowledge with student loans, I agreed to apply for the forbearance. Per -, with a one-time payment of -, my loans will be in current status instead of past due. I rec... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments September 19, 2016 - I am behind on my private student loans from Sallie Mae, and I believe they are not working in good faith with me to ensure I can pay back the loans. In order to obtain forbearance, I must have my cosigner report every single asset to them, with the possibility that this will actually increase the monthly payments that I already can not afford. Secondly, if I am approved for forbearance, I must pay a $50.00 fee per loan per month of forbearance that is not in any way applied to my loans or interest accumulated during that forbearance. This is not only unfair and counter-intuitive to the proc... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments August 29, 2016 - At Sallie Mae, they offer 3 month forbearance periods for struggling loan receivers that ca n't afford to pay back the debt. On - -, I called Sallie Mae to ask for a forbearance because i couldnt make the payments. My account was up to date, no past due payments. My payments are due on the - of each month. So through out - im still being harassed by sallie mae every day, waiting for the forbearance to be processed. This is a normal occurrence by the way, at least 8-10 calls a day. Its harassment and it should be illegal to bother my family and I so much. So after a few phone calls,... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments July 15, 2016 - My name is - and I have a loan with Sally Mae. This is my - complaint with the above-referenced lending company. In -/-/2016, my grandmother (the cosigner on loan) started receiving phone calls and letters stating I was behind on payments for my loan that I received in -/-/2016. We called and was told that I allegedly marked "interest only" payments for the loan. I did not remember saying I wanted "interest only" payments, as I am a -, fulltime - in college. However, we spoke with Sally Mae and was instructed by Customer Service Representatives (CSR) to fill out a Deferment... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments July 8, 2016 - I applied for a three month forbearance on -/-/2016 on all - of my loans. I was told that my auto-debit enrollment would be cancelled and my next payment would not be until -/-/2016. Instead what happened was my auto debit was not removed and was charged on -/-/2016. The forbearance then applied on -/-/2016. I was also billed $150.00 on -/-/2016 to finalize the forbearance, which while agreed upon, gave the impression that everything was set.... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments June 10, 2016 - After graduating in 2015, I began work as a low paying -. I spoke with three different people at Sallie Mae, telling them I was in serious financial difficulty and needed time to gather a prudent reserve to again begin paying them. I told them I fully intend to pay my debt, but needed time to gather enough money to not be so - about making daily fixed expenditure payments. Since that time, they have called repeatedly including calling my sister who has an - and harassing her also. There is absolutely nothing I can do at this time to resolve this and the - pressure is incredible. ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments May 5, 2016 - Salle May has been calling - 8 times a day trying to collect payment on my sons student loan. Even after making a payment they continue to call non stop. I was told by them that the student loan is through a private insurer which happens to be Salle May and is not secured by the federal government. ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments April 28, 2016 - I am - and Sallie Mae knew this and in a matter of -8 months moved my loans to collections and have been harassing my co-signer daily- All my other loan providers are on board with me. ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments April 25, 2016 - My student loan is with Sallie Mae. I have made several payments on this private loan. But, recently I have not been able to make payments due to unemployment and family changes. Now, Sallie Mae is harrasing mu family memebers, immediate and other relatives. It is a total disaster. My federal loan is under forebearance because I will go - in - 2016. But Sallie Mae, will not negotiate for such terms. I have written to them, called them, no success. I would appreciate any input and help. Thanks. ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments March 29, 2016 - I have a private student loan with Sallie Mae called the - - -. When my time to make the first payment was approaching, I contacted Sallie Mae in several occasions requesting help and/or deferment because due to financial hardships and low income. In every single time, they said there was nothing that could be done, not even lowering my monthly payments. Upon my first due date, I was unable to make the payment. They also advised they would not accept a lower payment. Different representatives handled my issue at different occasions, they even did a financial statement, and still, they... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments March 18, 2016 - While in college at a public university, and having scholarships, grants and small amounts of federal loans, my brother and sister died in a car accident, I moved home right after. I transferred and began taking my classes online, I took out some loans to cover this, My step-father and mother promised to help repay them. They just started a business and it was on its way to becoming profitable. My mom all the sudden and became very ill, she was the cosigner on my sallie mae debt ( about $ - ). Sallie Mae harassed me after she died to pay the loans in full and I made full payments for a year... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments March 8, 2016 - Sallie Mae gives you a standard six months before you have to start making your loan pay backs. When that six months was up I applied for a forbearance for the loans because my husband is in - program and we are not making it on what I make alone. The time has come to repay the loans once again and we are behind in the loan payments. I called after getting letters in the mail and tried to see if I could do another forbearance and they said that I could not. I can make the payment on one but not the other. They stated that I would have to make a payment in order to get information from custo... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments February 24, 2016 - I called to get a forbearance on my student loan because I have been taking care of my grandparents due to their failing health. I called on - - and they told me to call back as soon as I had my good faith payment $150.00. I called back on the - with my payment and was told I was past due and could n't have a forbearance. I was not told of a deadline to call them back. Both of my grandparents were in the hospital so that is why it took me 5 days to call back. Now they forced me to pay $590.00 that I do n't have because they said there is nothing they can do. If the mistake was mad... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 31, 2016 - I called Sallie Mae to request forbearance while I change jobs, battle with medical issues and bills, and come up with a plan to repay my loans that will be effective because I am experiencing a current financial hardship. I spoke to a gentlemen who said he could do nothing for me unless I paid $800.00, that day and then he would help me. I could not afford to do this, which was the reason for my call in the first place. I eventually spoke to another gentlemen who said he could do a 1 month forbearance for me while I tried to get my feet back under me. Everything went normal and he took my g... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 30, 2016 - On -/-/16, I contacted Sallie Mae to attempt to place my loans into temporary forbearance and was met with extreme indifference to my financial hardship. I work as a - and have been unable to find work for approximately two months ( in or outside of my field, despite actively searching throughout my entire period of unemployment ). This has unfortunately led to a state where I have had to live exclusively off the meager amount of money I had been able to save over the previous year. This bout of unemployment was extremely unexpected and a large percentage of my disposable income from ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 20, 2016 - I lost my job in - ( -/-/- ). On -/-/-, I sent a letter to Sallie Mae stating I was unemployed, and was seeking employment. I stated that I had no income and was forced to move back in with my mother ( at her house ). I could not afford the $50.00 payment they were demanding I make just to defer my loan. I stated that as soon as I would gain employment, I would contact them. They have refused to deal with me and refuse to accept my situation. They do not seem to understand that I have no money and no income. I have applied for several jobs but am still waiting to hear back. I h... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments December 17, 2015 - I called Sallie Mae to try and get options for repaying my student loans. Currently, I am unable to pay them, as they are over half my monthly salary. I am trying to do the right thing, but they are not willing to work with me for repayment. I want my student loans completely erased. ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments November 6, 2015 - I am having a lot of trouble with Sallie Mae. I called them three months ago for forbarence and they said it was not an option for me. I have all my public loans consolidated through the government and all my private loans through Sallie Mae. I am on Income based repayment for my public loans and I can barely make that payment let alone - payments. I have been told that it is impossible for me to consolidate my public and Private loans through the government so I can have - Income based repayment. If I had - income based repayment, it might be possible for me to live, save money, and ... |