Sallie Mae Student Loan Complaint

Non-federal student loan Can't repay my loan can't temporarily postpone payments

Sallie Mae Student loan department,

Non-federal student loan Can't repay my loan Can't temporarily postpone payments Illinois

I called Sallie Mae to try and get options for repaying my student loans. Currently, I am unable to pay them, as they are over half my monthly salary. I am trying to do the right thing, but they are not willing to work with me for repayment. I want my student loans completely erased.

Sallie Mae customer in Illinois
Dec 17, 2015

* Source: CFPB Complaint Database

Sallie Mae response to complaint:
Closed with explanation

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