Sallie Mae Student Loan Complaint

Non-federal student loan Can't repay my loan can't temporarily postpone payments

Sallie Mae Student loan department,

Non-federal student loan Can't repay my loan Can't temporarily postpone payments Texas

I lost my job in - ( -/-/- ). On -/-/-, I sent a letter to Sallie Mae stating I was unemployed, and was seeking employment. I stated that I had no income and was forced to move back in with my mother ( at her house ). I could not afford the $50.00 payment they were demanding I make just to defer my loan. I stated that as soon as I would gain employment, I would contact them. They have refused to deal with me and refuse to accept my situation. They do not seem to understand that I have no money and no income. I have applied for several jobs but am still waiting to hear back. I have also applied at - Universities ( - departments ) in order to return to full time classes - and resume my graduate studies. I have done all I can do for now and as I stated I have no money and no income. Sallie Mae just refuses to listen or to deal with me.

Sallie Mae customer in Texas
Jan 20, 2016

* Source: CFPB Complaint Database

Sallie Mae response to complaint:
Closed with explanation

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