Review and analysis of over 21 complaints against Capital One
Capital One consumers have reported over 21 official complaints related to Called after sent written cease of comm. Out of the 21 consumer complaints against Capital One, 10% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Stop Calls
Capital One Debt collection communication tactics called after sent written cease of comm October 22, 2015 - I have received correspondence from this company both by mail and by phone call. They claim too be collecting for capital one for a credit account opened -/-/- and last paid -/-/-. I told them I have no recollection of that account and even if I did, that was over 14 years ago and I 'm sure the statute of limitations has expired twice in which to collect on said account. I have asked them on the phone to cease and desist and I have returned their collection letter asking them to cease and desist. I was told today by - that the only way they cease and desist is if I were to go into... |