Review and analysis of over 36 complaints against Sallie Mae
Sallie Mae consumers have reported over 36 official complaints related to Can't decrease my monthly payments. Out of the 36 consumer complaints against Sallie Mae, 6% were disputed by the consumer (i.e. the consumer was not happy with how Sallie Mae responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against Sallie Mae resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments February 12, 2017 - I received my - degree -/-/2016. I am employed as of -/-/2016 I am so willing to pay back my private sallie Mae loan monthly via direct deposit but the term of the loan is unbearable to my income ; it is for 8 years at about $1000.00 per month. ; my total annual salary is $40000.00 sallie Mae will not extend my loan nor help me. I am a single - year old female who will turn - -/-/- and I need to pay rent, pay medical, car insurance as well as dental insurance plus gas for my car and utilities. Please tell sallie Mae to lower my monthly payment and extend my loan Thank u... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 24, 2017 - Got a full time job in - -. Graduated in - -. Suddenly in - -, my payments increased from about $200.00 a month to over $700.00. Tried to apply for a different repayment plan so that I can afford to live, but they told me I ca n't since my dad is a cosigner ( who definitely will not be making payments for me ). Operator then misled me into a Forbearance agreement so I could get a reprieve for - payment. Also said I ca n't try and remove my dad as a cosigner so I can get a new repayment plan. When checking online, is shows me that I ca n't remove a cosigner if I 've bee... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 24, 2017 - My payments are $510.00 a month and I have called several times to ask for lower payments or for them to work with me in anyway. They told me point blank, they do n't care about customer service, they would rather I take my loan elsewhere and they lose out on money than to help me with making my payments. I had no idea that when my loan went into repayment that I had been locked into a monthly payment of $500.00 to pay it off in 120 months. They did not explain that to me until after the fact when my monthly payment increased and when I called to ask they said that 's what you signed up fo... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 24, 2017 - I graduated from college in 2015 and I took out private loans through Sallie Mae throughout my four years. I was - and my parents cosigned with me. I have been paying more loans for a little over a year now. In that time I have paid over $6500.00 just in interest rates. I am currently paying $670.00 a month just for my private loans this does not include my federal loan of $180.00 per month. I have called multiple times to Sallie Mae to refinance or consolidate or receive income based payments. I was told we do not offer any of those things. I have also have tried to refinance through... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 23, 2017 - The company where I currently have my private student loan through will not give me any options to lower my monthly payment, that I have repeatedly told them I can not afford. The only option they would give me was to put the loan in forbearance. Even though I have told them I can pay something just not the total amount of the loan due to being a single mother of - children. I have had to put the loan in forbearance 2 times for 3 months each. While the loan is in forbearance it is still accruing interest which will increase the monthly payment even more. When I asked the employee about this... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 21, 2017 - When I first began repaying my student loan the payment was -/month at the time I was working part-time with the anticipation of being made full-time, but that had not occurred yet. I called my loan provider immediately and told them ( Sallie Mae ) my situation and I asked them if I could lower my payment for a period of 3-4 months until my pay increased. They told me no. My options were forbearance or pay the amount. So, not wanting to affect my credit or increase the amount of interest on my already steep loans - I paid the full amount even though it was a struggle. They were rude, no... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 20, 2017 - I have made every single payment on time. I have tried to get them to lower the interest rate ( it 's at 9.75 % ),. The last time I called them, they said there was nothing they could do, they could not refinance my loan, even though I 've paid every singe payment on time for the last 4 years. The gentleman I spoke to said the only way I could get the nterest rate lowered was to " be late on a payment, and then COLLECTIONS will call you, then you can negotiate with them about refinancing ''. Why do I have to go to collections before I can be considered for refinancing? I have a - credit sco... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 19, 2017 - Just a few months after graduating from my - program, I started to receive letters in the mail regarding repayment for my student loan. My student loans comprise of both federal and private loans. On several occasions do I recall numerous attempts to reach out to my lending companies ( Salliemae/-/- ) to see if their were options regarding lower monthly payments for my student loans, and on several occasions do I recall the representative expressing the inability to do so without any real explanation. Luckily, I was able to have my initial monthly payments through ( - ) of approxim... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 19, 2017 - My loan repayment is extremely high with high interest rates. Repaying the loan is difficult with my salary I am currently collecting. Trying to talk to them to lower my monthly payments is a struggle, and forbearance actually hurt me when I tried it once. They still charged me after I fell behind on my loans and needed assistance by placing me in a forbearance for - months, where I still paid close to $500.00 per month.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 19, 2017 - I ca n't find a job in my field of study and I 'm having a very difficult time trying to pay it back working part time jobs.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments December 22, 2016 - I recently graduated from - University with a degree in -. I recieved information from Sallie Mae not long after informing me of my loan payment requirements, which I quickly realized I can not afford. I immediately called Sallie Mae to discuss my hardship in hopes for a solutions due to my promptness in attempting to sort out the issue before I end up in financial trouble. In the first phone call Sallie Mae simply informed me that they have no options for me at this time and my only option is to default on my loans and that at that time collections may have more options for me. Un... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments December 13, 2016 - I am having trouble making student loans payments, due to the high cost. I have tried to call to lower the payments but have been required to have my co-signers call in to submit a financial statement before this would be possible. I have - co-signers on my loans, - is my mother - is my brother. My brother has been out of the country and was unable to make a call for the finanical statement, however my mother did call in to give hers in -/-/-. Upon my brother returning to country in -/-/- he called to give his statement, I was then told that my mother had to redo her stateme... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments November 4, 2016 - I graduated in - of 2016. I earn $ - full time. I have government loans as well as $85000.00 in Sallie mae private loans. There are - loans total with separate payments. The total of the - loans is roughly - month payment with interest rates as high as 10.5 %. I can not possibly make this payment. My cosigner is my mother and she can not assume this payment because she is taking care of my step father who has - and they have medial bills. Sallie Mae 's only offer is forbearance or interest only which forbearing my loan would not help since my income is what it is right now.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments September 7, 2016 - I called multiple times to have a graduated repayment plan started. I thought that it had been started when I received a statement the next month for the full amount. I called again a few weeks ago and was told that everything was all set in the system again and I was put on the graduated repayment plan. No such luck. I just received the latest monthly statement with the full amount due.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments August 20, 2016 - When I was - I was pressured by my parents to find a college and attend it. I found a college and we took out a student loan, the whole year cost me about $20000.00 of private loans and $9000.00 of federal loans. I did not go back my second year because my dad ( my consigner ) would not sign for another loan ... .so now can I not only attend college because I have no money, but now I have to pay back $29000.00 of loans at only - years old. I am now married and have - kid and I am working part time making only $.00 over minimum wage because I do n't have a degree to get a bette... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments August 10, 2016 - Despite consistent contact with Sallie Mae and efforts to negotiate affordable payments with them, they continue to use hostile collection tactics with me. They refuse to even attempt recalculating my monthly payment after submitting paystubs that show my monthly income to be around $2000.00, while the monthly payment they are requesting are over $260.00 per month. This is well over what I can afford, and they refuse to negotiate an affordable payment in any way, while repeatedly calling and asking for immediate payment while redirecting me to numerous collection agents as I attempt to fin... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments July 27, 2016 - I contacted Sallie Mae to request some relief when I could not make $ -/month payments on a - % private student loan. Asking if there was any way to lower my payments I was told that I could enroll in auto debit to save .25 % on my interest. I told them that that would not help. I was then told that I would have to miss payments and go delinquent on the loan before they could offer me any additional assistance. After I missed my first payment I called again and was told that I would have to get current before they could offer me any relief. I did n't have the $200.00 that I owed them n... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments July 19, 2016 - I have close to $100000.00 in student loan debt, $20000.00 of which is funded by Sallie Mae/-. Sallie Mae/- refuses to work with me and demands that I pay $320.00 a month or more on this debt with 10 % interest. Everytime I call a representative tells me that is my only option, or I can default. Then they state that if I default there might be some help for me but they do n't know, and there 's nobody I can talk to about it. It is unbelievable... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments June 16, 2016 - I was told my Sallie Mae that I had to make account past due and wait for collections to contact me before I could try and change my rate. The only other option I was given was forbearance, which only makes the problem worse. I ca n't pay this loan and have enough money to start my life.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments June 15, 2016 - I called Sallie Mae to see if they could offer me some sort of loan modification because my student loan payments are too high and I ca n't afford them and the only option that they gave me was forbearance. I do n't want to do forbearance, I want my monthly payment to be affordable.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments May 31, 2016 - I recently had a baby and since then have been struggling to pay one of my Sallie Mae student loans that has an interest rate of 9.5 %. I have repeatedly tried to call and speak with a collection representative to lower my interest rate and possibly my montly payment. Up until this point I have made my student loan payments and on time. I simply can not choose between childcare and supporting my family or paying student loans. Sallie Mae has refused to work with me other than offering forebearence which I plan to use in the future when we have another child. ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments April 25, 2016 - i have - total loans from sallie mae. I made my 2 first months payments and i realized it way to high for me to afford. i made countless attempts over the phone to get them to help me make reasonable payments. they are very hard to speak to, never get the job done. i payed to be in forbearance so i can save up to be able to pay off the monthly loan payments which equal out close to a $1000.00 a month. i barely make - a year. they made me pay $50.00 per loan to enroll me into forbearance. Then a few days after they started calling me for payments and they said sorry we made an error. ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments April 12, 2016 - I got my first bill from Sallie Mae. Its $1400.00, more than half of what I make in a month. I called to see what I could do. I could only pay interest on - of loans, which just happen to be the cheapest - and go into forbearance on the - most expensive ones ( - have interest rates above 8 % ). - will add - on to the total cost of my loans, so no. I could pay interest on the - loans and pay the full monthly payment on the other -, but that monthly payment is still around $1000.00 a month. I even talked to collections, but to no avail. I have cosigners, but - are ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments April 12, 2016 - I am a recent graduate of an Interpreting program and have currently begun working within my field. Accepting a position in my field resulted in a financial gap in my salary ( I took a - % pay-cut from my last - job ). Upon contacting my private student loan provider I alerted them of my financial change and requested other payment options. They refused to work with me in order to find a suitable repayment plan. I have been paying back my private loans since I was in college, never missing a payment, and their only solution to my financial situation was to allow my private loan debt to g... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments April 6, 2016 - Regardless of income, my monthly payment from the beginning of my loans ( of around $410.00 ) to what will be the end near the end of the loans ( $600.00 ) is simply too much to pay given my income ( currently around $28000.00 annually ). These loans are through Sallie Mae. They repeatedly harass my co-signers, refuse to change my monthly payment, or adjust my interest rate ( despite my consistent, never-failing payments ). I received my - in - from - and am fulfilling my dream doing exactly what I want, teaching and playing music. I love my life but find it E-TREMELY difficult ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments March 20, 2016 - My loan is with Sallie Mae. I have an ongoing, terrible situation with Sallie Mae private loan department. I have spoken to several different customer advocates who have been able to help some but the last one I spoke with les me astray and now Sallie Mae says I owe $800.00 immediately which I do not have. I took a private loan in - 2013 so I could finish - school and my father in law cosigned. Ever since my loan has graduated from the grace period, Sallie Mae always calls and harrasses my cosigner and NEVER contacts me. I have to speak with the customer advocate who has helped with ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments March 17, 2016 - Sallie Mae is giving me the " run around '' when trying to get payment assistance. All departments transfer me to other departments, each stating that it is the previous department that can help. This cycle has happened 4 times that I have contacted sallie mae. The customer service center only offers a forbarance program which does not make affording the payments any easier. There was mention of a Rate Reduction program but each person I talked to referred me to another person who could " help '' all said it was another person. Again this happened 4 times. They have the absolute worst customer... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments February 5, 2016 - I just started working 2 months ago. I consolidated and adjusted to government student loans. But the private student loans wanted money before I even got paid my first check. So I was in the rear from the beginning. They would not let me defer for another month, they will not change the due date or adjust the amount that I am able to pay. Even with a second job on weekends, I do not earn enough to pay the rent and the student loans. Are there any laws that they have to make some adjustments? ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 22, 2016 - I have about $40000.00 total in private loans through Sallie Mae. My interest rates range from 9.125 % -9.875 % ( averaging to about 9.5 % ) among the - loans, resulting in payments of $ -/month. Unfortunately, I only make - a year as a - and I also have federal loan payments to make along with rent and insurance, so $550.00 a month is pretty unmanageable. This issue with Sallie Mae is that I brought this information to their attention and tried to get them to work with me in some way, but they stone walled me at every turn saying they can not do anything for me, except a 0.25 ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 12, 2016 - I have contacted Sallie Mae and my mother about - times trying to get my payments down so I can afford them. They have repeatedly told me that they could not, I told them how much I make and I started work over two months ago they were nasty and told me to get another job. I know I must pay but I can not - a month I only bring home - bi-weekly.i have other students loans that I must pay. Plus car insurance phone bill health insurance I do n't work 40 hrs a week most times. ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 11, 2016 - I was told by my son 's school that we did n't qualify for a federal loan, so we got a private loan. He 's our only son ; never gave us an ounce of trouble, wanted to go to college and my husband and I did whatever it took to get him a college education. By - grace, our son graduated - 2015. My husband and I co-signed on the loans and the total amount that we are asked to pay back each month for - loans is over $1800.00 a month. That 's more than I make a month. There 's no way we can pay that much each month even if we sold our - bedroom home and lived in a box. I 'm currently i... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments December 23, 2015 - The HARASS me everyday for money!!! I can not make the minumum payments, and they REFUSE to take anything lower. Its all or nothing with these clowns!!! I was lied too when i went to school, and have been THREATENED multiple times by these cowards via the phone. I HATE THEM! They will take your last penny and make sure you have no food to eat, and think everyone has a money tree in their yard! WOW, what a horrible company to work for. I would rather be homeless than work for these cowardly money sucking low lifes. I would have never went to college if I would have known this - would hap... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments December 15, 2015 - I tried calling the lender 2 times and those representatives were rude. I tried to explain that my husband is sick and in the process of filling for - with the help of his doctors. I am working - jobs and am not able to make the current payments to the lender so I called to find out about forbearance or deferment or possibly reducing the payments until I can get more money to pay. The representatives refused to help and suggested other parties pay the loan, this is uncalled for because it is my loan to pay. The - gentlemen I talked to was polite and able to help a little. If the compa... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments December 7, 2015 - My daughter and I borrowed money from Sallie Mae to cover tuition for - semesters at the University -. The checks were written to the University and endorsed by my daughter. - of these loans are now being handled by -, which I do n't totally understand. We are trying to consolidate these loans and hopefully negotiate a lower interest rate. There are institutions that are willing to help but claim that if the loans do not show up in the - - - - ( - ) they can not help us. I do not understand how money that was borrowed from the Federal Government and used strictly for... |