Sallie Mae Student Loan Complaint

Non-federal student loan Can't repay my loan can't decrease my monthly payments

Sallie Mae Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments Alabama

I have contacted Sallie Mae and my mother about - times trying to get my payments down so I can afford them. They have repeatedly told me that they could not, I told them how much I make and I started work over two months ago they were nasty and told me to get another job. I know I must pay but I can not - a month I only bring home - bi-weekly.i have other students loans that I must pay. Plus car insurance phone bill health insurance I do n't work 40 hrs a week most times.

Sallie Mae customer in Alabama
Jan 12, 2016

* Source: CFPB Complaint Database

Sallie Mae response to complaint:
Closed with explanation

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