Sallie Mae Student Loan Complaint

Sallie Mae Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments Virginia

I tried calling the lender 2 times and those representatives were rude. I tried to explain that my husband is sick and in the process of filling for - with the help of his doctors. I am working - jobs and am not able to make the current payments to the lender so I called to find out about forbearance or deferment or possibly reducing the payments until I can get more money to pay. The representatives refused to help and suggested other parties pay the loan, this is uncalled for because it is my loan to pay. The - gentlemen I talked to was polite and able to help a little. If the company is unwilling to work with me to reduce payments or help with deferment or forbearance, I am going to need to look into loan forgiveness or possibly filling bankruptcy with my husband once his - is approved. The company is in the practice of predatory lending and has been under investigation for such things, this is a perfect example of this conduct.