Review and analysis of over 1 complaints against Citibank
Citibank consumers have reported over 1 official complaints related to Charged fees or interest I didn't expect. Out of the 1 consumer complaints against Citibank, 0% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 100% resulted in non-monetary compensation.
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Citibank Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect October 29, 2016 - I responded to an offer by Citibank to pay off my existing credit cards with a 0 % offer for 18 months. I responded and requested them to pay off - credit cards with - for a total of $3800.00. I submitted both requests in the mail. I was later informed that the offer expired sometime before they received my request or by the time they submitted it to -. But they made the payments on my behalf however the interest rate would be 21.26 % instead of 0 %. I called and asked if the offer had expired then why transfer funds without giving me the option of accepting the 21.26 % or rejecting... |