ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Georgia

-/-/2015 I received a notice from ERC collections that I owed $170.00 to - - -. It stated that if I paid $99.00 it would settle the debt. I immediately went and got a money order and sent it to them. -/-/- I was notified by my credit monitoring company I had a negative collection reported. I found that it was a totally different company saying I owe the $72.00 balance, - -. I called ERC and got proof that I paid the settlement amount and it is a paid account. I submitted - disputes to every credit bureau. - and - deleted it within days. - on the other hand, I have filed - disputes and they will not recognize that it is a duplicate that was incorrectly sold to another collection agency. I do n't understand how company 's can just say a person owes something when they have proof they paid it. This is unfair to all the people that pay their bills. Sadly, I still do n't even know where the bill came from! I just paid it because I wanted it to go away but I refuse to pay the balance after I paid the $99.00 like I was told to do. - is terrible and our government should not let these companies have as much leeway as they do. Collection agencies should have more restrictions on them. Being able to just charge someone for something because they want to is not fair credit reporting!

ERC customer in Georgia
Jun 01, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

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https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
[email protected]
8014 Bayberry Rd 
Jacksonville FL 32256

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