ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid South Carolina

In - -, i happened to check my credit report and i realized that it had addresses that i have never lived on and several delinquent activities that i was unaware of. One activity claimed i had service with - and did not pay my bill, so - passed on that debt to debt collector " - - - '' amount of $1100.00 under sprint account number -. I filled a claim with CFPB to - - - with explanation that i had never had sprint services and my identity was compromised. After a few days of investigation account was recalled by sprint and closed on -/-/- agreeing that it was fraudulent account. Few days later i got a debt collection notice from " - - '' with the same sprint account number and amount claiming its new collection notice, i filled a second dispute through CFPB and a few days later - investigated the claim and ceased collection activities and returned the account to sprint. Today ( -/-/- ) I received a collection notice ( see attached ) from ERC of the same sprint account number - in amount $1100.00. I want to emphasize that this account is a result of ID theft and I have never had - and never lived on - - - # -, -, RI -.

ERC customer in South Carolina
Sep 02, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
[email protected]
8014 Bayberry Rd 
Jacksonville FL 32256

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